Special mention concerning the service from these guys especially Micheal Katasi - couldn't do enough to make the purchase run as smoothly as possible. Would whole heartily recommend this Company. Eve... See more
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This company advertises watches at low prices but does not honour those prices. I entered into an agreement with them to buy an Omega Speedmaster Professional watch and was told it could take up t... See more
Company replied
“ Seen the Audemars listed with Official Watches at 4pm on a thursday, rang and spoke to a great guy called Dino who gave me the comfort and expertise to make the decission there and then, paid fo... See more
Amazing service once again. Lovely Rolex gmt as described on my wrist. Really good guys to deal with offering great knowledge and expertise. Unlike other watch dealers I have never had the need to ne... See more
Company details
Written by the company
We are a boutique Swiss luxury watch dealer trading in the finest new and used watches on the market. We give unrivalled service and extremely competitive prices. We have many watches in stock and can also source anything through the huge network of trusted dealers Worldwisde that we are a part of.
Contact info
Official Watches, 6 Duke Street, Mayfair, W1U 3EN , London, United Kingdom
- 0208 882 1523
- info@officialwatches.com
- www.officialwatches.com
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IWC - a real wow
Service was no-nonsense, clear and friendly - no promotional or sales speak. I could not have wished for better. I was allowed to wear potential watches under different light and was not pushed in any direction to make a decision. As a result, my wrist now has a fantastic IWC. Worth every penny. If you have not been to Official Watches do so - the service is professional and comes without clutter.
Outstanding customer service!
I really wanted to write this review as I had such a first class experience buying my Rolex Submariner Date from Official Watches. Before running my own property maintenance business I was a teacher for 20 years and making such a large purchase obviously represents a significant leap of faith to make in dealing with an unfamiliar company. I can personally assure you that Deano and Michael at Official Watches will guide you with patience and great knowledge to make purchasing your new investment an absolute pleasure and totally worry free. I wouldn't hesitate to do business with Official Watches again. Thankyou
Fantastic
My first time dealing with Official Watches and I would highly recommend them to anyone.
The timepiece was delivered on time and in the amazing condition as promised. All at a price other watch dealers could not match.
Several phone calls were exchanged with the sales assistant Michael, who was exceptional at all times whilst being extremely knowledgeable.
All in all the purchasing experience was effortless and pleasurable, Official Watches are getting the first phone call for future business.
Delivered as promised and reasonable trade in on my Panerai!
Since relocating to London, I've tried to deal with WatchClub, Watchfinder and WatchCentre but their service is awful. If I buy new I go to Wempe or second hand I will only come back to Official Watches. Great experience, very reasonable prices and Dino is on top of his game. He picks up the phone and promptly responds to emails and proactive in trying to make a reasonable deal work. I'm delighted with my recent purchase - a Jaeger-Lecoultre Master Compressor Extreme World Chronograph! Dino you rock!
Top Customer Service
I cant recommend them enough. Purchased an AP today and was given a price that was a steal. Very informative these guys definitely know their stuff when it comes to watches especially the higher end stuff ( AP/Patek/ R Mille). They even threw in two extra links for free as I have a large wrist. Good bunch of guys. I Would definitely buy from them again when in the market for a new watch.
Top quality
My second purchase from them. As before dealt with Dino and the process was ver smooth from first contact to final purchase and non surprisingly it came to a swift deal.
They clearly appreciate their clients and are a 100% reliable and honest.
Hope to deal with them again in the future
As good as it gets!
I found Official Watches on line and dropped them an email regarding an Audemars Piguet.
The service was top notch and not only was the price the best I'd found but the amount I received for my Blancpain Flyback was also higher than offered elsewhere.
Naturally dealing with an unknown party in a product as often counterfeited as a luxury watch can be a concern but I can assure anybody reading this that all of my contacts in the watch trade know Dino very well and his Gloucester Place office is very slick and impressive.
Dino now has a new loyal customer!
Extremely professional and trustworthy
I must say that my experience dealing with officialWatches has been just perfect from beginning to end. Quick response to my inquiry and in a very polite and professional manner. My experience doing business with them has been flawless and just SUPERB!
Great service and perfect watch
hi , have have just made an agreemnet with Dino for a lovely PAM 441. Met him at his office in London and did the transaction. Everything wnst smooth and clear. Iwill for sure do business with Official Trading again.
First Class service and attitude for OW.
I recently purchased a Tag Heuer Formula 1 Calibre 16 - Limited Edition from Official Watches. It was brand new (registered only 5 months) and had all the paperwork/registration documents accompanying it when I went to view it. I will never buy from a main high street retailer again. Many thanks to Dino and Ossie for looking after me and making me feel welcome! If you are considering buying a Swiss watch in the future, call Official Watches first!
Great service !
Went to official watches to get my daytona, every where else told me i had to wait atleast two years to get one. Prompt, reliable and great service had my watch within two weeks brand new, would reccomend to anyone !
Very Pleasant Transaction
Thankyou Michael and Dino for the care you have taken to make sure I was happy with my purchase. I have a beautiful watch, reasonably priced, delivered swiftly and with a guarantee. Best Regards.
100% recommend purchasing from Official Watches
Buying an expensive Timepiece is both rewarding and daunting. Lots available Online and of course you want a good deal..., but how do you tell the good from the bad or worse still the fakes....
I much prefer making this type of purchase in a shop where I can see for myself, so when I came across OfficialWatches, with the right stock I was able to speak them first and then travel to London to see the watch (they even agreed to hold it for me)
At the shop, its a real place, with lots of real watches and some genuinely nice and knowledgeable people. No middle man. Perfect for me and at a price I was happy to pay.
Needless to say, very happy to share my views and whilst London isn't far for me, so my next purchase will be a journey up, I would have no problems buying Online from these guys
Thank you, CJ, Surrey
Truly Outstanding
Purchased a watch after visiting the website and was able to complete the entire transaction with Dino through a few e-mails. The watch arrived overseas in one day and is outstanding. They did everything to make the transaction smooth, comfortable and easy.
I'll be back to expand my collection.
First class service.
Travelled down from Sheffield to London, armed with a list of 6 or 7 dealers to visit, having researched into the purchase of a pre-owned Rolex Yachtmaster.
First stop was Official Watches, there we met Michael. He was very knowledgeable, easy to talk to and put us at ease straight away. There was no pressure selling, he even suggested we went away and thought about it.
However the watch that they had was of very good quality and at a good price, so we did the deal and went away very happy.
The list of other dealers thrown in bin, and a good day on the beer in sunny London, with a shiny new (to me) Rolex Yachtmaster on the wrist.
Would recommend Official Watches to everyone.
Very happy with the service
Everything was done professionally. I am very happy with the service, can't find anything bad to say, not even a little thing to pick on. Will definitely be back to buy more watches.
Super fast contact and delivery with high quality
I ordered an Zenith watch and had few questions. The company answered me all details around the watch. The delivery was very ultra fast. I ordered, the company received next day the money and on the next day send the watch on the direct way to me. 1 working day and the watch was my hands. The delivery was from UK to Germany. The price of the watch was more than awesome. I saw the watch never for such good price than in other Stores.
Great Service
I am now the proud owner of a Daytona thanks to these guys. Will be buying another one soon!
Excellent service and quick delivery
Great service, great price and deeply satisfied with my watch
Official Watches now has returning customer!!
It was a breeze to deal with Official Watches. I especially want to thank Michael, who made the entire transaction a breeze. The watch in question was an AP Royal Oak 41mm Chrono, and I am happy with my purchase.
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