OfficialWatches Reviews 

286
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Special mention concerning the service from these guys especially Micheal Katasi - couldn't do enough to make the purchase run as smoothly as possible. Would whole heartily recommend this Company. Eve... See more

Rated 1 out of 5 stars

This company advertises watches at low prices but does not honour those prices. I entered into an agreement with them to buy an Omega Speedmaster Professional watch and was told it could take up t... See more

Company replied

Rated 5 out of 5 stars

“ Seen the Audemars listed with Official Watches at 4pm on a thursday, rang and spoke to a great guy called Dino who gave me the comfort and expertise to make the decission there and then, paid fo... See more

Rated 5 out of 5 stars

Amazing service once again. Lovely Rolex gmt as described on my wrist. Really good guys to deal with offering great knowledge and expertise. Unlike other watch dealers I have never had the need to ne... See more

Company details

  1. Jewelry Store
  2. Watch Store

Written by the company

We are a boutique Swiss luxury watch dealer trading in the finest new and used watches on the market. We give unrivalled service and extremely competitive prices. We have many watches in stock and can also source anything through the huge network of trusted dealers Worldwisde that we are a part of.


Contact info

3.9

Great

TrustScore 4 out of 5

286 reviews

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3.9

All reviews

(286)

1 review in the last 12 months

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Rated 5 out of 5 stars

Simple Transaction, Outstanding Service from Professionals

I bought a Rolex Daytona from Dino and the process couldn't have been more simple. It was a trade in and as I live in Scotland I was naturally nervous about sending my existing watch to London with no experience of the company. The guys were outstanding, both Dino and Michael did exactly what they needed to do and the transaction was complete in two days, I received my new watch by guaranteed post on the saturday morning. I spoke to a few other watch companies before Official Watches and I am so glad I chose them, first class from start to finish

March 13, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

I found official watches to offer an efficient and reliable service with good customer care.

February 8, 2015
Unprompted review
Rated 5 out of 5 stars

Great value and personal service

Great value on an amazing AP and even had an original AP runner strap thrown in for free, great personal service from Dino and that is often missed in this trade of high end items, am sure I will be dealing more with official watches and would recommend them to anyone in the future.
Regards
Dean

January 29, 2015
Unprompted review
Rated 5 out of 5 stars

Great service on debut transaction

I have bought and sold watches with a number of companies previously but have to say Dino was a pleasure to work with. His communication was very clear and efficient and he made every effort to meet me asap. The quality of the watch was as photographed and his knowledge comforting. I'll most certainly be back in future and look forward to working with Dino to source watches. Thanks again.

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Special mention concerning the service from these guys especially Micheal Katasi - couldn't do enough to make the purchase run as smoothly as possible. Would whole heartily recommend this Company. Even received a great thank you gift from them included in the package. will definitely being buying from them again. Martyn Brown - Richmond, North Yorkshire

January 20, 2015
Unprompted review
Rated 5 out of 5 stars

Great Deal

Sold a watch to Dino. Offered a very fair price and the deal was very easy and smooth, even picking the watch up from my home. Top guys!

January 14, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

After speaking with Dino by telephone, I bought a Juan Pablo Montoya - rose gold - sight unseen.

I am an international buyer and collector.

The watch arrived on time, was in mint condition, exactly as advertised and Dino was a pleasure to deal with!

Dino is very knowledgable regarding brands, price points etc and is really customer centric.

A really good experience which I will certainly repeat when I need to add to my collection!

January 10, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I was a little nervous buying my first Rolex and searched around a lot to find the one I wanted at the right price.

Michael and Official Watches were absolutely superb from the first phone call. I don't live in London and therefore wanted to make sure the watch was as good as they said before coming over. Michael sent pictures and videos of the watch to my phone so I could be absolutely sure of the condition. I needn't have worried. The watch was exactly as described and I couldn't be happier with it.

Michael was very welcoming and showed me a number of other watches including an unbelievable Richard Mille. I have no doubt that I will be visiting them again in the future.

November 28, 2014
Unprompted review
Rated 5 out of 5 stars

Quick and GREAT service!!!!

The process was simple and quick from start to finish.
No problems and no haggling, everything confirmed within seconds. Very helpful with after sales service.

October 30, 2014
Unprompted review
Rated 5 out of 5 stars

Top Class service

Dino and his team at Official Watches provide a great service. Their prices are unrivalled, as is their knowledge of watches. They go out of their way make the transaction run as smooth as as possible. I highly recommend them and will certainly be using their services again.

October 27, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I dealt with Dino and it was late evening when I emailed him and he came back to me within minutes and after exchanging several emails we agreed the deal and the watch a Calibre de Cartier was promptly dispatched the next day in excellent condition. I would recommend official watches for their excellent service and quality of watch

October 23, 2014
Unprompted review

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