OfficialWatches Reviews 

286
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Special mention concerning the service from these guys especially Micheal Katasi - couldn't do enough to make the purchase run as smoothly as possible. Would whole heartily recommend this Company. Eve... See more

Rated 1 out of 5 stars

This company advertises watches at low prices but does not honour those prices. I entered into an agreement with them to buy an Omega Speedmaster Professional watch and was told it could take up t... See more

Company replied

Rated 5 out of 5 stars

“ Seen the Audemars listed with Official Watches at 4pm on a thursday, rang and spoke to a great guy called Dino who gave me the comfort and expertise to make the decission there and then, paid fo... See more

Rated 5 out of 5 stars

Amazing service once again. Lovely Rolex gmt as described on my wrist. Really good guys to deal with offering great knowledge and expertise. Unlike other watch dealers I have never had the need to ne... See more

Company details

  1. Jewelry Store
  2. Watch Store

Written by the company

We are a boutique Swiss luxury watch dealer trading in the finest new and used watches on the market. We give unrivalled service and extremely competitive prices. We have many watches in stock and can also source anything through the huge network of trusted dealers Worldwisde that we are a part of.


Contact info

3.9

Great

TrustScore 4 out of 5

286 reviews

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No recent history of asking for reviews

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3.9

All reviews

(286)

1 review in the last 12 months

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Rated 5 out of 5 stars

Good people.

Bought an AP RO Chrono from North London store.

The team at official watches are really passionate about watches and made the whole experience fun.

Watchmaker on the premises to get everything perfect before you leave.

Very happy - won't be in the market for a while, but when I am I wont go anywhere else.

August 14, 2015
Unprompted review
Rated 5 out of 5 stars

100% service,

Amazing service all done in 48 hours. the watch is better than described and the guys are a pleasure to deal with. Look no further for trust. thanks Mike top man.

August 1, 2015
Unprompted review
Rated 5 out of 5 stars

Another buy with first class service

I couldn't be happier with my purchase from Official Watches. I had been thinking of upgrading my watches. I had dealt with George before and asked if he could help me with a particular watch he had for sale. Once again George delivered a highly professional and stress free service. The service from all the team was first class.I would definitely recommend and buy from them again. Many thanks.

July 28, 2015
Unprompted review
Rated 5 out of 5 stars

A friendly, efficient and professional service

I was recommended to Michael Katasi and found him to be very attentive and determined to secure the watch I was after within the prescribed time frame.
Consequently, from my personal experience I would have no hesitation recommending him and Official Watches to other people looking to deal with a dependable and professional operator.

July 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication always answered emails and always available to talk on the phone
Watch exactly as discribed was even sent a video of the watch
Great service with quick delivery within 24 hrs

July 16, 2015
Unprompted review
OfficialWatches logo

Reply from OfficialWatches

enjoy the watch Robert .

George

OWC

Rated 5 out of 5 stars

My review of OfficalWatches

Where to start.

I've been in contact with George at OfficalWatches regarding the purchase of a Cartier watch.

My customer experience with them has been flawless.

Over the phone they were able to answer my querys and questions. They seemed to know the answers straight way, this really gave me confidence in the company I was about to make my purchase from.

They were very quick and professional when communicating via email.

I highly recommend OfficalWatches, when I'm next in the market for another watch, they will be the first company I turn too.

Alex

Devon, UK

June 29, 2015
Unprompted review
Rated 5 out of 5 stars

great service from michael

Came to look at a few watches...Michael was great in showing me what they had ... he was very helpful and new exactly what i wanted... will definately go through michael & officia; watches again

June 29, 2015
Unprompted review
Rated 5 out of 5 stars

TOP TOP BUYING EXPERIENCE, QUALITY AND SERVICE!!!

An absolute gem of a watch dealer in the North of London.

Very helpful and friendly staff who are down to earth and know their stuff.

I simply would be more than happy to deal with these chaps again and indeed look forward to doing business with them in the future if I get the chance!!!

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

Rolex

Great no hassle purchase, watch was there waiting as described, changed the strap size as I waited.

May 8, 2015
Unprompted review
Rated 5 out of 5 stars

Watch Purchase.

Very pleased, the sales person was knowledgable and willing to take the time to explain and show me any questions I had on my purchase.
They are willing to move their products to the branch that best suits you.
I am completely satisfied with my acquisition and would be very comfortable using them again.

April 29, 2015
Unprompted review
Rated 5 out of 5 stars

Very professional. Great watch and great service.

Picked up a Rolex Submariner from Dino at his Mayfair offices today. Even though it's one of the lower priced models, I still received exceptional service. The initial enquiries were handled by Mike and when it came to the day before I was due to collect, I receive an appointment through my phone to confirm the time and date. Met Dino and did the deal which I was very happy with. Would definitely deal with these guys again.

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great business to deal with

I would have absolutely no problem in recommending Official Watches.
The watch I received was exactly as described. The support and service I received from Michael at Official Watches was excellent. I will go straight to them for my next watch purchase.

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service...

I have just received my new PAM292 - and it is indeed awesome.

Nothing less than "mint" condition - the only thing that shows little sign of use is the strap.

The communication has been flawless - and the price was spot on.

I can only give Official Watches my best recommendations. I would definitely return, when I am in the market for another watch.

April 15, 2015
Unprompted review
Rated 5 out of 5 stars

cartier santos repair

Dino have been fantastic throughout. I bought the watch from him 4 years ago and have had it repaired and serviced recently.

Very efficient, great service, definitely use again

Cia Fatemo

April 9, 2015
Unprompted review
Rated 5 out of 5 stars

Rolex Seadweller 4000

A seamless transaction. Dino and George were very helpful and accommodating and I could not be happier with my new watch. I would deal with OfficialWatches again in a heartbeat.

April 8, 2015
Unprompted review
Rated 5 out of 5 stars

AP Royal Oak Chrono

That was by far one of the easiest and most pleasurable purchases I have made in a long time. A fair price and excellent service from Dino. Would not hesitate to recommend.

April 2, 2015
Unprompted review

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