Special mention concerning the service from these guys especially Micheal Katasi - couldn't do enough to make the purchase run as smoothly as possible. Would whole heartily recommend this Company. Eve... See more
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See what reviewers are saying
This company advertises watches at low prices but does not honour those prices. I entered into an agreement with them to buy an Omega Speedmaster Professional watch and was told it could take up t... See more
Company replied
“ Seen the Audemars listed with Official Watches at 4pm on a thursday, rang and spoke to a great guy called Dino who gave me the comfort and expertise to make the decission there and then, paid fo... See more
Amazing service once again. Lovely Rolex gmt as described on my wrist. Really good guys to deal with offering great knowledge and expertise. Unlike other watch dealers I have never had the need to ne... See more
Company details
Written by the company
We are a boutique Swiss luxury watch dealer trading in the finest new and used watches on the market. We give unrivalled service and extremely competitive prices. We have many watches in stock and can also source anything through the huge network of trusted dealers Worldwisde that we are a part of.
Contact info
Official Watches, 6 Duke Street, Mayfair, W1U 3EN , London, United Kingdom
- 0208 882 1523
- info@officialwatches.com
- www.officialwatches.com
3.9
Great
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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As service should be....
As the title states the service by George from start to finish was first class.
November 23, 2017
Unprompted review
In store experience and purchase
High quality service and watches, very friendly and knowledgeable staff!
November 21, 2017
Unprompted review
Great service
Great service, knowledgable & friendly staff. Would highly recommend.
November 3, 2017
Unprompted review
Fast delivery and good service
September 26, 2017
Unprompted review
Very helpful + knowledgeable on a …
Very helpful + knowledgeable on a recent purchase
August 23, 2017
Unprompted review
fast
fast, good response, better to check the strap firmly connected to the case before delivery next time
August 2, 2017
Unprompted review
As good as it gets
As good as it gets, when dealing with a remote and online vendor.
August 2, 2017
Unprompted review
Great shop
Great service, product and responsiveness! Will be back soon for another watch
August 2, 2017
Unprompted review
Sourced what I needed efficiently and …
Sourced what I needed efficiently and quickly and to a high standard.
Very responsive when there was a need to get in contact. Overall very good service.
July 12, 2017
Unprompted review
A truly exceptional transaction …
A truly exceptional transaction throughout. First time purchase on Chrono24 and would highly recommend this vendor. Communication was always fast and paperwork complete. Packaging was the best I have seen and shipping by Fedex overnight was appreciated. A perfect online experience!
April 5, 2017
Unprompted review
Official Watches
Ordered two Rolex watches with George who was great to deal with and got back to me straight away. The watches took a little while to arrive but they were worth the wait...they are beautiful! Their prices won't be beaten and would definitely buy from them again.
April 3, 2017
Unprompted review
Excellent watch retailer.
I have now bought two expensive watches from Official. Their pricing is great, they are responsive and my dealings with George Costa have been excellent and professional.
March 30, 2017
Unprompted review
Excellent service - highly recommend
Dealt mainly with Michael. Very courteous all the way through. Managed to get brand new Submariner in 2 weeks whereas all Rolex ADs were quoting 6-12 months
January 21, 2017
Unprompted review
Great watches, great prices, great service
Bought a stunning Rolex Daytona Everose from OfficialWatches after much searching and price comparing, and these guys came up with what I wanted at the right and fair price. I chose them because they have established a very good reputation over many years, and you have to trust who you buy your precious watches from.
December 21, 2016
Unprompted review
Highly Recommended.
George was very helpful and got me the exact watch i was looking for, i would definitely do business with these gentlemen again.
October 22, 2016
Unprompted review
Great Service - safe international delivery
Smooth and constant/prompt communication, watch arrived safe and sound. For an international delivery. Will be back.
October 17, 2016
Unprompted review
Pleasure to deal with
Had a great end-end customer experience with Michael from Offical Watches who was very helpful throughout the process. Michael communicated with me effectively and in timely manner and did everything to ensure I was happy with my purchase. I picked up a Cartier Santos 100 Carbon in mint condition and at a great price point too. We did the deal over the phone on a Monday and Michael had the watch express shipped to me overseas which arrived the very next day exactly as described. Thank you Michael for an extremely smooth and pain free transaction. I'm very happy with the watch and have no doubt we'll do business again in the near future!
October 14, 2016
Unprompted review
Excellent service and professionalism
Great people made experience seemless. Very knowledgeable
October 3, 2016
Unprompted review
Highly Recommended
The team was very helpful and went out of their way to facilitate the deal.
I am now the very proud owner of my first AP, and luv the piece....
Thanks guys for all your help....Ill be back.
August 31, 2016
Unprompted review
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