Special mention concerning the service from these guys especially Micheal Katasi - couldn't do enough to make the purchase run as smoothly as possible. Would whole heartily recommend this Company. Eve... See more
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See what reviewers are saying
This company advertises watches at low prices but does not honour those prices. I entered into an agreement with them to buy an Omega Speedmaster Professional watch and was told it could take up t... See more
Company replied
“ Seen the Audemars listed with Official Watches at 4pm on a thursday, rang and spoke to a great guy called Dino who gave me the comfort and expertise to make the decission there and then, paid fo... See more
Amazing service once again. Lovely Rolex gmt as described on my wrist. Really good guys to deal with offering great knowledge and expertise. Unlike other watch dealers I have never had the need to ne... See more
Company details
Written by the company
We are a boutique Swiss luxury watch dealer trading in the finest new and used watches on the market. We give unrivalled service and extremely competitive prices. We have many watches in stock and can also source anything through the huge network of trusted dealers Worldwisde that we are a part of.
Contact info
Official Watches, 6 Duke Street, Mayfair, W1U 3EN , London, United Kingdom
- 0208 882 1523
- info@officialwatches.com
- www.officialwatches.com
3.9
Great
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High marks
Perfect buying experience, which when it's Richard Mille, is important. Dino runs a good operation. Communication is reliable and timely and after sales service is excellent.
August 18, 2016
Unprompted review
The watch we purchased was exactly as described to us!
Would recommend to anyone.
August 16, 2016
Unprompted review
All good
Transaction smooth and item as described
Dino and the team did well
Recommended
August 1, 2016
Unprompted review
Excellent company.
Have just purchased a Patek Phillipe watch from Official Watches. Service from Michael was excellent from start to finish.Very happy with the watch and would definitely recommend this company.
June 29, 2016
Unprompted review
Very helpful, and no pressure
Had a small window whilst in London to view the watch. Couldn't make it to North London so met George in their Mayfair office. Viewed watch but couldn't agree on a price, no pressure sale at all. After sleeping on it I phoned and purchased the watch. George arranged for next day delivery. Seamless transaction, would definitely use again.
June 25, 2016
Unprompted review
Highly Reccomend Official Watches!
My second purchase through OW. Seamless professional service from start to finish.
June 17, 2016
Unprompted review
Good communication, excellent knowledge
I inquired about a watch for sale on Wednesday. George promptly replied back. The communication about the watch was friendly in nature and knowledgeable in content. We arranged a meeting in their Mayfair office on Friday and I subsequently bought the watch. I would highly recommend OfficialWatches.com, George was a good guy and I felt comfortable and not pressured throughout the whole process.
June 3, 2016
Unprompted review
AP Royal Oak Navy blue
Easy to deal with, pleased with the price and very happy with the watch!
May 25, 2016
Unprompted review
Would use again
Excellent service, very happy with my new watch, very helpful and knowledgeable would use them again!
May 14, 2016
Unprompted review
Great Service
Very quick deal and next day delivery.
All in all a pleasant experience.
May 11, 2016
Unprompted review
Great professional company
Michael and Dino were a pleasure to deal with and could not be more helpful.
May 10, 2016
Unprompted review
Great international purchase
I was searching for a limited edition watch and found one at OW. Dino was very responsive to emails, we agreed on a fair price. I was a little reluctant to part with $8500 to a retailer in London when I needed the product shipped to USA, but the reviews were very positive on trust pilot. Once they received my funds the watch was shipped overnight to California...Unbelievable! They helped navigate customs and duty charges as well. Very professional, and great to do business with.
April 19, 2016
Unprompted review
Excellent
Had ezactly what i wanted at the right price .Michael was a pleasure to do business with
April 14, 2016
Unprompted review
Absolutely Outstanding service
After ordering my watch, and being told that it would be 3-4 weeks coming, My watch arrived 3 weeks after ordering and this made it very difficult for me to get to the shop, So the staff ( George) jumped on a train and delivered it to me at 6.40pm . A service like this is very rare today and I will definitely be using them and recommending them to all my Colleges. A truly 5 star company.
April 1, 2016
Unprompted review
Top Notch watches
I phoned, we spoke, I paid and it was delivered, perfect company
March 11, 2016
Unprompted review
Accomodating and honest
After making contact via chrono24 Dino reacted immediately.He's kindly and helpful. So I was convinced to buy my first watch at Officialwatches. It arrived only two days after I had transferred money. And it is in nearly new condition. I do recommend Dino and Officialwatches to everyone else.
March 3, 2016
Unprompted review
Watch : perfect / Service : tip top
Watch is like brandnew.
price : unbeatable.
Great deal. Will buy from you again
February 29, 2016
Unprompted review
Excellent Service !!
A real pleasure to deal with and I am really happy with the deal on the watch. I would recommend this company to friends.
February 24, 2016
Unprompted review
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