ohbubbles.co.nz Reviews 

25
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Was browsing the website last night and was contemplating getting it, looks great. However i got a phone call this morning from Oh bubbles and i didnt even give my phone number out to them!!!!!!! - do... See more

Rated 2 out of 5 stars

Disappointed. Wanted to support a local business. But water not fizzy enough and bubbles disappear completely when added to syrup. Gas ran out alarmingly quickly! Units are made in China and syrup in... See more

Rated 4 out of 5 stars

Purchased a system at the Auckland home show. System had intermittent operation. Found the gas spigot that delivers the gas in the bottle was blocked Drilled out the end of the spigot with a fine d... See more

Rated 1 out of 5 stars

I got this because I make homemade tonic water. But doesn't work well with any syrup that has sugar - so useless unless you use diet flavours or oh bubble branded syrups. Doesn't keep carbonation fo... See more

1.9

Poor

TrustScore 2 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(25)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Called without permission

Was browsing the website last night and was contemplating getting it, looks great. However i got a phone call this morning from Oh bubbles and i didnt even give my phone number out to them!!!!!!! - do not like that tactic of sales marketing without permission (and yes i am computer savy, now i need to know how they got my number)

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Sham product and even worse of a team behind it

Amazing how you cannot find any review of this company claiming it to be “reputable”. Following the string of previous comments, I can confirm this is a cheap tofu product.
Invest in better quality products that doesn’t have a business owner with an entitled attitude behind it.

April 12, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed. Wanted to support a local business. But water not fizzy enough and bubbles disappear completely when added to syrup. Gas ran out alarmingly quickly! Units are made in China and syrup in Italy. So not really local. Will switch to a Soda Stream.

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

Not great - not bubbly enough - too much gas used

I've never liked my Oh Bubble machine. I bought it to support an NZ company, but I just don't think it's as good as Soda Stream (not that I particularly want to support soda stream....) It uses heaps more gas to make the water half as bubbly, and the water never stays bubbly for very long. After about 1.5 years of use it's just not bubbling at all. I've just bought a new soda stream.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Floored by rubbish ( read no ) service

Ordered a machine a week ago. Still not shipped. Emailed. No contact , Facebook message. No contact.

Where has my 300 gone.

I’m afraid I’ll buy the new bottles and go back to soda stream. Total sham of a company

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID! Dishonest business practices

oh my god - this company is TERRIBLE. AVOID AVOID AVOID! absolute scam - $10 deposit per bottle means you're paying more than you would for soda stream, it isn't refunded, it's a store credit so you're locked in with them. The bottles all leak and I get less drinks than the regular soda stream.
Also - google the owner DHIRAJ GOGNA- this company is dodgy! AVOID!

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

CAREFUL… READ OUR NEW USE GUIDE (Formerly “DO NOT PURCHASE THIS PRODUCT.)

YEARS OLD Sodastream continues to function perfectly.
15 months old this product is now fixed following a death of the fizz cap.

Read our “NEW USE GUIDE” below. Formerly “DO NOT PURCHASE THIS PRODUCT.“

Purchased Sept 2023. From new, we noticed that after "fizzing" the bottle, we would gently rotate it upside down (not shake it) to allow the fluids to mix. Upon returning it upright, a noticeable amount of fluid would run down the side of the bottle.

While this was inconvenient—due to the sticky residue left on our hands—we assumed it was simply a design flaw and, being new, did not see it as a warranty or product failure hence we chose not to raise it with OhBubbles at the time.

HOWEVER Feb25 more recently we have experienced fluid escaping during the actual carbonation process itself—not just after rotation—which indicates a bigger issue. We contacted OhBubbles who asked that we send the bottle, fizzer top and fizzer to them.

Their response: “As there is a blockage within the cap itself, we are unable to replace this.
We are definitely not assuming that care is not taken for your All Fizz Drink Maker, but we do recommend washing your air charge cap separately and also rinsing your air charge cap with warm water well after using with ingredients such as fruit pulp etc.
Your All Fizz Drink Maker will definitely go the distance for you.“

So yes we obviously wash the product due if nothing else to the sticky residue. But you cannot get into the bottle fizzer part other than to wash the external area.

Our biggest issue is that during a phone call the woman we spoke to was obnoxious, speaking over us and one of the worst customer experiences had.

She claimed many things including :
“why did you not advise of the fluid issue on initial purchase.. your fault!”

That we were threatening the company by suggesting we would refer to the Consumer Organisation.

As we advised, “Quite the opposite: we believe that any high-quality product should be able to withstand independent scrutiny, and organisations like Consumer provide an invaluable service in doing just that. They offer impartial reviews and assessments based on functionality, reliability, and user experience—criteria any confident manufacturer should welcome. They obviously also provide a central information point where we, the consumer, can provide experiences and feedback too and from the organisation, hence collating each user's independent experiences.

I'm sorry to hear that our reference was interpreted negatively, but please understand that our intention was purely to seek fair and independent advice on an ongoing issue”

We expect no positive outcome to this, but our YEARS OLD Sodastream continues to function perfectly.
DO NOT PURCHASE THIS PRODUCT.

**UPDATE**
12th April 2025 we received our bottle, fizzer and now a new cap. No information, packing slip or anything indicating how to avoid the issues experienced. Now NO fluid down the sides on fizzing BUT…. Given the experience our process from here is….

NEW USE GUIDE
1. Place fluids etc in the bottle.
2. Apply the fizzer cap BUT allow NO contents to make contact with the fizzer cap.
3. “Fizz” the bottle BUT do NOT rotate the bottle to mix the contents whilst the fizzer cap is fitted.
4. Remove the fizzer cap and run under warm water.
5. Apply the standard bottle cap to the fizzed bottle.
6. Rotate the fizzed contents to mix.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Used product arrived with leftovers in it

Appalling,the package turned up 12 days after I paid for it, 3 gas canisters loosely thrown in the box banging around, I opened the soda machine box up to find it had been used and still had some leftovers in it.
The machine in very poorly constructed and very easily knocked over, cheap and nasty don't waste your money on this rubbish

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish company

Rubbish. Dripped out sofa stream gas for these guys because they were local but then found they didn’t stock anywhere near us despite showing on their website and reassured by their consultant on the phones. Stick with original soda stream brand.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Stay clear of OH Bubbles!!!

After a verbal assurance from OH Bubbles that it had no affiliations with Israel in any shape or form, I adopted it (I'm a BDS supporter). Only a short while later I discovered that it was Sodastream (an Israeli owned business) who refills the CO2 OH Bubble cylinders.
Apart from being lied to during the sales process, the design is totally flawed:

* unstable (seems to fall over by just looking at it)
* doesn't fit in a standard fridge
* the special lid used to inject CO2 seems to let less and less CO2 through as it ages
* expensive (I bet it isn't more expensive to buy unbranded, bottled Soda water)

Well, what else would one expect from a business run by DHIRAJ GOGNA, a convicted fraudster (just google his name)?

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty design!

Faulty design!
Bought it 2 months ago. The design is cute but faulty. Too slim and long which makes it unstable. When I open the fridge it wobbles and falls off. The cap broke so it didn’t work any more.
I called to ask for a replacement. They would’t do it. They told me I had to change the soda of bottle to put it in the fridge!!!
It’s a shame that they are spending so much in marketing instead of making it a good product.

December 30, 2023
Unprompted review
Rated 1 out of 5 stars

Useless

Firstly the bottles do not fit in the fridge upright (I have a very modern fridge, so no excuse there). Which means the bottles go flat very quickly when laid horizontally. Secondly, the head thingy in my unit gave up after 18-24 months. Oh Bubbles would not replace for free wanting a further $150 for a replacement head repair. I had to pay for a courier to send it to them to hear this news. When they returned the broken unit, I threw it in the bin. Back to good ole Soda Stream for me.

November 1, 2023
Unprompted review
Rated 3 out of 5 stars

The carbonated water is really…

The carbonated water is really delicious much nicer than soda stream.
My warning to other purchasers- one of our bottles softened at the base when rinsed out with water from the kitchen tap.this has made it unusable as the base cap no longer fits onto the bottle We contacted oh bubbles and they were not at all interested and said we were at fault and that they stipulated in their instructions that you must used low temp water when washing the bottles. This is an expensive product and the flimsy bottles obviously are not user friendly and of a quality that you would expect with a cheap product. We also have a soda stream which we use for camping and their bottles are very sturdy.

October 30, 2023
Unprompted review
Rated 4 out of 5 stars

Kiwi number 8 wire solution

Purchased a system at the Auckland home show. System had intermittent operation. Found the gas spigot that delivers the gas in the bottle was blocked
Drilled out the end of the spigot with a fine diameter drill. System now works very well Will advise if further problems arise and my solutions
Was not interested in pursuing a warranty replacement as we are on the way to Fiji via yacht

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

Buy a Soda Stream!

Buy a Soda Stream!! they last for ever. The fizzer part breaks so you have to buy another one for $90!!
I was one month out of warranty, because I was away on annual leave for 4 weeks, although it was faulty for months before that which I told them about. This is not a decent honest business, to not cover a faulty product like this, and when I first bought it to their attention they said it was me, not screwing it on properly. Bad business ethics, do not believe to to be a NZ company.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

Our OH for Orfool experience was purchased at…

Our OH bubbles machine was purchased at Feildays 2020 and have use the machine infrequently since due to the fault with attaching full bottles to the venting nozzle. Impossible to get hold of manufacturer except for an assurance the contact person on 11 April 2023 who advised “ am in a meeting at present and will ring you back to trouble shoot ..” The person has not phoned back to date . This product may have potential but the after sales service is woeful. Do not purchase and be left with $360 NZ of worthless machine . The syrups may be used in sofa drinks but you will have to buy the Soda !!!

April 11, 2023
Unprompted review
Rated 1 out of 5 stars

Really rude company to deal with

Really rude company to deal with. The customer service is shocking, the bottle return scheme is a real hassle if you live rurally. Very unpleasant experience and will never use them again. A quick search of the companies registry and a google of the directors name yields interesting results. Not in anyway surprising given his history with his previous businesses. Avoid.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

Doesn't sustain bubbles. Smashes through gas bottle

I got this because I make homemade tonic water. But doesn't work well with any syrup that has sugar - so useless unless you use diet flavours or oh bubble branded syrups. Doesn't keep carbonation for long. Expensive to run as smashes through the gas to get a decent bubble I get about 8-10 glasses per gas bottle. Worst purchase ever.

December 31, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look