OiSTER Reviews 28,293

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I was using oister many years but now disappointed they charging so much money, I didnt even get a notice that they are going to charge much, or raised their abonement just like that take the money au... See more

Company replied

Rated 5 out of 5 stars

I must apologize to Oister for my previous posts. The service is really excellent, and my mistake was that I abandoned the 5G router and used a regular one, designed only for 4G. Yes, I switched to an... See more

Company replied

Rated 5 out of 5 stars

Oister has been great, quick and easy to switch to their service via digital sim card, it can be done in an instant, which is great if you have someone stalking your phone.

Company replied

Rated 5 out of 5 stars

Affordable, practical and it just works, even in long term trips in the EU outside DK, my OiSTER account holds strong, great coverage all over. I've been a customer since November 2019. I once switche... See more

Company replied

Company details

  1. Mobile Network Operator

About OiSTER

Written by the company

OiSTER er et lavprisselskab med fokus på mobiltelefoni og mobilt bredbånd. Grundlaget for OiSTER har altid været at gøre det nemt og billigt for OiSTERs kunder. Det forsøger vi konstant at leve op til, hvorfor vi er stolte af vores slogan ’Bedst til prisen’.

Mobilt Bredbånd hos OiSTER:
OiSTERs mobile bredbånd er den bedste lavpris løsning på trådløst internet, som du kan tage med dig overalt i Danmark. Vi kalder det Danmarks nemmeste internet, fordi det er nemt og hurtigt at installere. Desuden benytter vi 3s prisvindende netværk.

Mobiltelefoni hos OiSTER:
OiSTER blev først kendt for at levere Danmarks bedste mobile bredbånd til prisen. Det er den samme tankegang, der danner grundlaget for mobiltelefoni hos OiSTER, nemlig at du får mobiltelefoni på landets bedste mobilnetværk - nemt, enkelt, overskueligt og ikke mindst til en konkurrencedygtig pris.

Grundidéen for OiSTER er, at dit mobilabonnement er gennemskueligt og uden binding. På oister.dk kan du nemt følge dit forbrug og eventuelt ændre dit mobilabonnement, hvis dine behov ændrer sig.

OiSTER

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

28K reviews

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Rated 1 out of 5 stars

Det er let at skifte til et abonnement…

Det er let at skifte til et abonnement som passer til ens aktuelle behov. Priserne er konkurrencedygtige.

February 16, 2022
Unprompted review
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Reply from OiSTER

Hej Lars,

Jeg er ked af at se, at du kun har ville give os 1 stjerne.

Det er dog rigtig dejligt at høre, at du er tilfreds med vores priser, og at du synes de er konkurrencedygtige.

Vi har netop forsøgt at gøre skift af abonnement så nemt og simpelt som muligt, så det er godt at høre, at det er præcis den oplevelse du har.

Vi ser frem til flere gode oplevelser med dig, og så kan det måske endda være, at det kan blive til flere stjerner næste gang.

Du ønskes en fremragende dag.

De bedste hilsner,
Julie

Rated 5 out of 5 stars

God 👍

God service, god hjemmeside, god pris.

February 16, 2022
Unprompted review
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Reply from OiSTER

Hej Dan,

Mange tak for din rosende feedback.

Vi stræber altid efter, at yde den bedste service for vores kunder.

Derudover er det også skønt, at du finder vores hjemmeside brugervenlig og at du synes vi har gode priser. Vi vil rigtig gerne være konkurrencedygtige, og tilbyde vores kunder mest indhold for pengene!

Så det er super dejligt at høre, at det også er denne oplevelse du har med os.

Du må have en fantastisk dag.

De bedste hilsner,
Anne

Rated 4 out of 5 stars

Ok god service

Ok god service.

February 16, 2022
Unprompted review
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Reply from OiSTER

Hej Johnny,

Tak for din rigtig fine anmeldelse, det sætter vi stor pris på!

Det er så skønt at læse at du føler vores service har været god, det betyder rigtig meget.

Jeg vil ønske dig en rigtig god dag.

De bedste hilsner,
Cornelius

Rated 5 out of 5 stars

5G og god dækning

February 16, 2022
Unprompted review
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Reply from OiSTER

Hej Preben,

Det glæder os, at du har brugt tid på at anmelde os, og så med hele 5 stjerner, dem er vi super glade for.

Vi er også meget glade for at se at du er glad for vores dækning, og arbejder selvfølgelig hele tiden på at gøre det bedre i hele landet.

Jeg vil ønske dig en dejlig dag.

De bedste hilsner,
Cornelius


Rated 5 out of 5 stars

God services

February 16, 2022
Unprompted review
OiSTER logo

Reply from OiSTER

Hej Britta,

Mange tak for din anmeldelse.
Vi sætter stor pris på din mening.

De bedste hilsner,
Julie

Rated 2 out of 5 stars

In the Poor internet speed in the eveningevening

In the evening, the internet speed always drops after 7 pm

January 29, 2022
Unprompted review
OiSTER logo

Reply from OiSTER

Hi Svajunas,

I am sorry to hear that you are experiencing a lack of speed, regarding your internet in the evenings.

We provide the kind of internet called mobile broadband. It is not possible to buy a particular speed with mobile broadband. This is because the mobile broadband gets its' signal from the transmission masts outside. The signal is therefore airborne, and the speed and quality is affected by factors from the outside.
Theses factors could be:
- How many transmission masts there are in your area
- The distance to the transmission masts
- Wind, weather and terrain
- The amount of users in your area

Especially the last factor, the amount of other users in the area, is essential in your case. The speed will typically drop in the evening, because there is more active users during the evening hours. In other words, you are sharing the signal with a bigger amount of other users during the evening, because these hours is typically where people are off work and gets home and turns on the TV.

If you would like a further explanation, you are more than welcome to get in touch with our customer service on 70 31 30 70 or kundeservice@oister.dk.

I wish you a pleasant day.

Best regards,
Julie

Rated 5 out of 5 stars

Fast 5G

Awesome 5G, lately around 500 Mbit/s download day round in Valby.

January 14, 2022
Unprompted review
OiSTER logo

Reply from OiSTER

Hey Giulio.

We are so happy to hear, that you have a good connection and speed, with our subscription.

It is amazing 💜

Have a really nice monday.

Best regards,
Josefine

Rated 1 out of 5 stars

Very bad internet

It’s the worst internet i've ever bought at Oister it's too slow to read a video on youtube and read a series and the connection is very bad on the internet

January 11, 2022
Unprompted review
OiSTER logo

Reply from OiSTER

Hey Stefanie,

Thank you for your review.

I'm sorry to hear that you've been experiencing a slow connection, where it hasn't been possible for you to watch any videos or series.

When it comes to signal, unfortunately there will be areas where we don't cover quite as wide. There may be various factors that play a role in this, such as terrain, a lower number of masts or the distance to the mast.

You can try to turn on data roaming on your mobile/modem, if you have not already done so, which gives you access to use 3's roaming partner, and this will hopefully pick up a better signal.

I can take a look at your case, if you just send an email to Kundeservice@oister.dk with the title ATT: Sofie

I'm looking forward to hear from you.

Best regards,
Sofie

Rated 5 out of 5 stars

Shoutout to Daniel

Shoutout to Daniel, his help was outstanding.
Wanted to purchase a new Iphone but the website / Credits wouldn't allow me. Daniel called me back 3 times to solve the issue with a new phone as result.
Thank Daniel!!

January 7, 2022
Unprompted review
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Reply from OiSTER

Hey Maud.

We are so happy, that you and Daniel figured out the issue together.

Have a really nice weekend!

Best regards,
Josefine

Rated 5 out of 5 stars

The best phone operator

The best experience with a phone operator I got so far !
No worries with Oister, you always get noticed when something happens. You can easily change from an abonnement to another to make it fit better to your needs. And the prices are so competitive ! It's always easy, simple and fast with Oister. Cherry on the cake, the colored website is so friendly and easy to use. I strongly recommand ! ❤

January 5, 2022
Unprompted review
OiSTER logo

Reply from OiSTER

Hey Sylvie.

We are very glad to hear that you are happy with OiSTER, and that you find it easy to use our different services on the website. 🦪

Thanks a lot 💜

Have a really nice weekend.

Best regards
Josefine & the rest of the OiSTER-team

Rated 4 out of 5 stars

Nice cheap option

Very easy to contract and cancel subscriptions and good prices as well. The only downside is a lower speeds in some remote areas.

November 25, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hello.

Thank you for your review.

We are happy to hear, that you find it easy to cancel and make subscriptions :-)

When it comes to speed and connection, unfortunately, there will be areas where we do not cover quite as widely. There may be various factors that play into this, such as terrain, a lower number of masts or distance to the mast.

Have a nice day!

Best regards,
Josefine

Rated 1 out of 5 stars

Very bad

Have just been in Germany. Oister hasn't worked, no internet and no calls possible, even that we pay for it!!!! As a result could not show our coronapas and the trip has been completely spoiled!
Forfærdeligt service!

November 2, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hi Olha,

I am so sorry to hear about your experience.

All of our subscriptions has both data, calls and texts in EU included. You can therefore use your phone in every EU county - hereby also Germany.

However, you have to make sure that data in EU is turned on in the system, and then you also have to turn on dataroaming on your phone.

If the phone is still struggling to catch the signal, you have to choose network manually in the settings on your phone.

If you would like me to take a look on your profile or give a further explanation, you are more than welcome to send me an email on kundeservice@oister.dk ATT Julie.

I wish you a lovely day.

Best regards,
Julie

Rated 1 out of 5 stars

89 kr for at gi 150til knek kanser i…

89 kr for at gi 150til knek kanser i gebyr det er sku usmaglig cbb tager 10 kr

November 2, 2021
Unprompted review
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Reply from OiSTER

Hej Lars,

Tak for din anmeldelse.

Jeg er ked af at læse, du har haft en dårlig oplevelse med at donere til Knæk Cancer igennem OiSTER.

Jeg vil gerne hjælpe dig med at kigge på din sag. Jeg vil bede dig om at sende en mail til Kundeservice@Oister.dk til ATT: Sofie

Jeg ser frem til at høre fra dig :-)

De bedste hilsner,
Sofie

Rated 5 out of 5 stars

Oister is easy to use

Oister is easy to use, quick to the point customer service and very friendly operators. Service is always available and no interruptions😊

September 21, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hi Barna,

Thank you for your review!

We are happy to hear that you are well satisfied with the service we offer. It helps a lot to have great customers like you!

I wish you a wonderful day!

Best regards,
Andreas

Rated 5 out of 5 stars

super service

August 24, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hej Flemming

Tak for din Trustpilot! :-)

Det er jeg glad for du synes! Det bedste vi ved, er glade og tilfredse kunder! :-)

Vi ser frem til at give en super service i mange år endnu.

Rigtig god dag til dig :-)

De bedste hilsner,
Yasemin

Rated 5 out of 5 stars

Top service, top connection

Good customer service, transparent data plans, easy to use. very good, can highly recoommend

August 5, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hi

Thank you so much for your Review and the 5 stars!

It means a lot and we are looking forward to serve you! :-)

Have a great weekend.

Best Regards,
Yasemin

Rated 5 out of 5 stars

Fantastisk

Nemt at skifte abbonement og at dele extra data mellem mobiler. God pris og god kvalitet.

July 29, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hej Alessandro

Tak for din gode anmeldelse og de 5 stjerner! :-)

Det er nemlig nemt og enkelt at skifte abonnement og dele dataen blandt abonnementerne!

Vi gør vores bedste for at være bedst til prisen, så jeg er glad for at læse du er tilfreds med både prisen og kvaliteten :-)

Rigtig god dag til dig.

De bedste hilsner,
Yasemin

Rated 4 out of 5 stars

Decent prices and service

No issues at all. Fair prices and quite good costumer service.
Highly recommended.

June 15, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Hi Thomas

Thank you so much for your kind review!

We appreciate having you as a customer and look forward to serving you again.

Wishing you a wonderful summer! :-)

All the best,
Yasemin

Rated 5 out of 5 stars

Good package

I have been a customer of Oister for more than 3 years. They increase the free internet and call and they keep the price as before. Really happy about their service

June 10, 2021
Unprompted review
OiSTER logo

Reply from OiSTER

Dear Ali

Thank you for taking the time out to leave us this five-star review, we are very grateful for your positive feedback.

We look forward to serving you for many more years.

If you have any questions in the meantime please don't hesitate to contact us.

Best wishes,
Yasemin

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