We got to this web site when we booked the airport shuttle on eoliebooking.com, and we used it to book our ferries to and from the Aeolian Islands. Both web sites were very efficient and quick, with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship wa... See more
The listing of the available ferries and times is great! Attempted to book ferry tickets using the credit card option and when I got to the final screen it said the credit card was not successful... See more
When I first started trying to buy ferry tickets I was looking at several sites in order to get the full picture. At this site all companies, times, and options were clearly presented so I could pick... See more
4.4
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
Quick and easy
Searching a connection and booking process are very easy and it´s very simple.
I´ve been using this portal multiple times and I can highly recommend this.
August 9, 2022
Website performance and payment difficulties
Would not accept American Express despite the card being offered as a method of payment. Paypal constantly timed out. Difficulty with VISA card - took 2 attempts. This was mid morning so plenty of time to sort the obvious IT issue.....
August 9, 2022
Mr ferry is great
August 8, 2022
Had to walk away from the reservations…
Had to walk away from the reservations as website stated that it was unable to book. Am hoping there are tickets for my wife and I from Naples to Sorrento.
August 8, 2022
Reply from OK Ferry
Dear Customer, we confirm your booking from Naples to Sorrento. We have sent the ticket to your email address. Best regards, the Staff of MisterFerry
Embarkation
Website, ticket purchase, embarkation and ride (Maiori to Amalfi) was all good. Embarkation at Amalfi for Maiori was complete chaos, felt like cattle must feel being penned, prodded and herded...absolutely miserable. Better communication, better processes and more space would have made the difference.
August 7, 2022
All Fine with THE Booking
August 7, 2022
It was very fast and efficient a bit…
It was very fast and efficient a bit expensive but ok for the height of the summer holidays
August 6, 2022
complicated internet site
complicated internet site with little oversight of booking alternatives
August 6, 2022
Quick and easy ferry booking service
A very straightforward way to book tickets for our return Napoli-Ischia hydrofoil trip. The transaction was fast and the tickets were issued by email immediately.
August 5, 2022
I made a miFlexibility at a maximum
I made a mistake on dates - such an easy change though. Brilliant
August 4, 2022
So easy to use!
August 3, 2022
Very easy to book
August 1, 2022
NLG Ferry from Salerno
Taking the NLG Ferry from Salerno. The information for the location of the ferry was very confusing and took a lot of detective work to workout. I was issued with a ticket which had a google map with pin location that was not the actual location of pick-up (cargo terminal). Not sure if this is OK-Ferry or NLG Ferry’s responsibility, but hope the issue gets resolved for other people in future.
July 31, 2022
Reply from OK Ferry
Dear Customer, we thank you for your feedback, we will check the accuracy of the details. Best regards, the Staff of Misterferry
booking fee is high
July 28, 2022
Easy to navigate
Easy to navigate, multiple options and all available ferry and timetable in one place. Great that you can book multiple ferries in one go!
July 28, 2022
Perfect!
Perfect!
Got an email bug and they immediately replied to me and sent the tickets again
July 27, 2022
Easy to navigate
Easy to navigate. Great user experience. Login info holds all my info for my upcoming travel.
July 26, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.