Okobe Ltd 

Communication excellent, delivery excellent and they had what I wanted at a good price!
Highly recommended

Friendly, professional customer service. Fast Delivery and message response time. A great little company :)

Was easy to find the product that i wanted, the price was excellent and delivery quick.

Fine, no problems, good price. I was impressed that they marked the parcel 'do not leave with a neighbour'.

Great service .Thanks a lot

Ordered a Canon HF G25 Camcorder on Tuesday from Okobe on Express delivery , there was a slight hold up with the payment due to my bank's keen anti-fraud system, so I wasn't really expecting the camera to be delivered until the following week, but was in no hurry for it so no worries. Had an email from Okobe the next day to say the order was being dealt with and that they would let me know when it was despatched. It turned up Friday morning and Friday evening I got the email to say it had been dispatched! The price was lower than anywhere else I could find and everywhere else was either out of stock or taking pre-orders as it's a very new machine (superseding the G10 I think). And it turned up in good nick and well packaged, so what more could you ask for? 10 out of 10.

Got my ssd drive delivered in perfect condition as expected. The delivery time could be a tad better.

Ordered the 27 inch monitor on Friday. Was skeptical about the reviews but it came no problem on Monday! Will definitely shop with okobe again the best computer company I have ever dealt with!! Amazing customer service and speedy replies.

Ordered monitor on 11/02/2013
Payment was complete successfully, I paid extra for fast express delivery
three days later - no monitor. Online order tracking says "processing", nothing happened.
I called them up - apparently they cancelled my order WITHOUT notifying me about that.

Very frustrated. I lost one week because
a) website is horrible, said "payment complete" when it actually didn't
b) back end system is horrible, neither notify me about order cancellation nor shows it on "order tracking" page

If I could give this negative stars, I would.

Product hasn't turned up and there has been nothing to say why. Calls are placed in a premium rate queue with no indication of a waiting time. Sometimes diverted to an answer service with no possibility of connecting you to customer service - they can take messages which are not responded to.

Using the web contact form is equally fruitless. Either I am unlucky, or the stated average response time is fictitious.

TO BE AVOIDED.

Professional service with extremely smooth online ordering. Delivery was as scheduled, prompt. Would highly recommend these guys to anyone!

The best site I've ever bought. Definitely. Because they are very serious. The website is very clear. And when I made the purchase, they sent me many e-mail about shipping. I am very happy with all the seriousness shown.

I couldn't beat the price anywhere I looked and customer service was excellent.

I wanted to buy a screen for my PC. I looked on the internet for the best price. I found my screen, a Viewsonic VX2753MH for only £223.67 [delivered] on amazon.co.uk. Most people say amazon is usually the lowest price you will find. But after a bit more research I found the same thing at okobe.co.uk for £199.64 [delivered.] So I ordered from them.

Delivery was not expensive and on time. What more could I want?

I ordered a back-up drive and some ink cartridges from Okobe - the drive because it seemed good value, and the ink because seemed good value and it made sense to me to order both from the same company, so that they would - as I thought - arrive together. Both came promptly, but the drive came by Parcel Force in the morning, and the ink, bizarrely, by courier from a different city later in the day. Okobe kept me informed by email of the progress of my order and I was able to track both items online, which was very useful for me.

However, I tried to phone Okobe to ask a question about the back-up drive and was unable to get through, so I don't know how confident I'd feel about getting good service if something went wrong with the goods.

I would recommend Okobe, but perhaps with slight reservations. It seems their communications centre might need a bit of attention - but perhaps they were just very busy as it was early January and their prices are very good.

Ordered some hard drives from Okobe and they came well packaged and next day. despite the website saying a possibility of coming Monday, so was really happy to receive them. We now have a problem with one of them and the return was quickly arranged stress free.

Thanks Okobe!

Simple ordering, item despatched quickly. Good email communication through-out each stage of the ordering/despatch process.

The laptop I bought from Okobe was around £100-£150 less than anywhere else. Total bargain, couldn't be happier. Decent customer service although the average response time of an hour or so seems dodgy.

I ordered a copy of Photoshop CS5 from this shoddy company. The money was taken from my account and I received the usual emails saying that my order was being processed and my item was being prepared for dispatch. The webpage for the item in question shows that there is plenty in stock (180 odd).

I didn't hear anything for a couple of days which I thought was odd. I politely enquired as to whether or not I would receive an update when it would be dispatched as the email from a couple of days previously stated that it was "picked and ready to be dispatched".

After enquiring, I quickly received an email saying that my refund had been processed for this item. My bank statement corresponds with, but there was no explanation whatsoever as to why they couldn't dispatch my order. Despite emailing twice, they haven't replied. Slightly suspicious seeing as their "average response time" is just over 1 hour", a figure which implies that it is updated daily.

Their "available stock" system is a lie as well. For the item I ordered it fluctuates between something like "130" some days and on other days it is "180".

Okobe are a joke. Their customer care is crap. Avoid like the plague. If something is too good to be true, it usually is!

I ordered an external portable hard drive. The price was good, and the delivery and whole process was very quick and efficient. In fact it was s good that I've just ordered something else from then.