Old Creamery Furniture Reviews 

I am so pleased with my butchers block from the old creamery. it fits perfectly with me existing kitchen and has the extra storage I needed. the two men who delivered it was polite and friendly. brilliant cant find fault!!!!

Well stocked showroom, friendly helpful staff,reasonable prices.

Order and delivery time scales as promised. Arrived in perfect condition. Notified when available to collect. Friendly staff, a straight forward transaction. 100 percent

A good experience on every level. Delivery guys awesome. The 3 seater sofa was heavy & they made light work of it. Very professional.

We have had 6 previous pieces of furniture and have recently purchased a further 5 pieces we are very pleased with all of them and have recommended The Creamery to other family and friends. Staff are helpful and delivery was before expected date. What more can I say.

My husband and I visited the kitchen department of the Old Creamery sereral weeks ago, on entering the shop no welcome was given and no help or advise, we are / were very interested in buying a complete kitchen, we left very disappointed, thought we would try again and hope someone different would be in there to help us, sadly we went today , a gentleman was sat at a desk, barely looked up , no sign of any help , not the slightest bit interested in us , we spoke so he could clearly hear we were interested in buying and wanted help designing our kitchen but no help was so ever...clearly rude . We had set our heart on a kitchen from you....not anymore , very dissatisfied with The Old Creamery.

We bought a Willis & Gambier Display unit, nest of tables, and a corner cupboard from the Old creamery in December of 2014.

We actually visited the site as we like to get hands on etc. The staff are so relaxed & friendly, and do not pressure you in any way, allowing us to really have a good in depth look at the wonderful display.

The items are delivered in secure packaging and the colour match is perfect on each unit. These are solid bits of furniture, no flimsy nonsense. These units will out last us by a long way.

Also, the after service is far superior to any other company we have known. No quibbles, they will get any problem sorted asap. If we need to add to our range or buy individual pieces to compliment what we have, we will go there as first port of call without doubt.

We bought a 'Lucerne Oak' table and chairs, large lit dresser, CD/DVD cabinet, and a nest of tables from Old Creamery, which came in June last year, and its all wonderful. One of the lights however started flickering now and then which was a bit distracting. I phoned them about changing the bulb, which I was going to do myself, and it's supposed to turn in its little holder, but I couldn't do it. Anyway, I put a review of the dresser on their web site, and just commented that one of the bulbs was flickering (still). About a week later they phoned me and offered a replacement, which came a week after that, so everything's good. I can only praise them heartily for the best customer service I have ever had. Thank You O C.

We ordered a full bespoke kitchen from Old Creamery and expected excellent quality. However we had sticking cupboards, rubbing drawers, bits in the paintwork, rough finished woodwork, poorly fitting joints and irregularly fitting drawers. A chap came out and sorted sticky cupboards although this meant the doors no longer sat straight together. He said the rest of our complaints were as should be expected from Old Creamery - this is very disappointing as I expected high standards at this price, not thin paintwork that is too rough to wipe and a rushed looking finish.

I bought the wessex larder unit and I'd had it while, when one of the shelves started to split and drop where the glue had failed. The old creamery collected my unit and the manufacturer replaced the shelf, it was gone for a few weeks but very happy to have got it back as good as new.

I ordered another wardrobe to match an existing set of bedroom furniture I ordered a few years ago. I advised that it would be a tricky delivery for a large van at the time or ordering and that it may need to be dismantled as I have a spiral staircase. When the delivery men arrived I was 'told off' for not telling them not to bring a large van (which I already had - twice - one when I ordered the product and once when I paid the balance). They also left boot prints on the floor and one of the side panels on the inside of the wardrobe following taking it apart and putting back together. There is also a scratch mark on one of the door handles (of which I have photos). Had to wait 4/6 weeks for delivery so didn't really want to send it back due to moving into a new home and having to be without a wardrobe!

Delighted with the competitive price of the sideboard and very impressed with the fast and effective delivery. Will shop again!

I have bought several bits on furniture over the years from The Old Creamery (Yeovil store) and have never had a problem. Always very friendly and helpful in store and the delivery team are good too. I will use again and would recommend to others.

I have been using this company for over 15 years, and have furnished several properties with their products, they have always been excellent value for money, with good customer care, I would highly recommend them.

You will not fond abetter selection of furniture anywhere.

I found it silly that we had to go to the main showroom to get them to phone the collection point for the order. Why can't you just go to the collection point with your order confirmation?

Excellent quality and service, practically my whole house is furnished with the old creamery, I have bought over many many years....love that place

Good service when there was minor problem it was sorted put quickly

excellent company to deal with prices are good service and delivery excellent. when one piece arrived damaged they were very sorry and changed it quickly and with no hassle . have bought from them before and would certainly purchase from them again