My husband passed away on 3 January. Submitted 6 claims to different companies. All the monies from all other funeral companies paid out in 72hrs still not heard a word from old mutual. Will be canc... See more
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Wish I could give zero stars. I've been struggling since March this year to get my Retirement Annuity funds transferred out. Worst service I've ever received. I'm on the verge of opening a fraud case... See more
What a joke of a company. Called them to request a quotation and was placed on hold for 20 minutes. This by the way is after the welcome message they have on their lines only cater to existing clie... See more
Zero response to all of their own channels to get a RA quote/ any information on RA's. I think the worst municipalities in SA are better at service delivery than Old Mutual - they sit on client... See more
Company details
- Investment Company
- Alternative Financial Service
- Financial Consultant
- Investment Service
- Non-Bank Financial Service
Information provided by various external sources
Official Account of Old Mutual South Africa. 174 years of helping you do great things. Our team is online weekdays 9am – 5pm
Contact info
7405, Cape Town, South Africa
- www.oldmutualinvest.com
1.3
Bad
105 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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High admin fees. Low service and growth
Admin fees on a RA policy sit at 3.49% and they’re taking another increase. And they have not furnished me with the growth figures and it’s almost impossible to get hold of a real human to help. Worst investment I’ve ever made and one of the worst businesses to deal with!
December 5, 2020
Unprompted review
Great team
Great team. Wonderful to work with! Would recommend them if you need a quick small loan.
October 10, 2020
Unprompted review
Beautiful views; very well located - Villas for Rent in Cape Town
Beautiful views: very well located - Villas for Rent in Cape Town
REVIEW -
Beautiful views: very well located, Springbok Road
We booked this place for 3 nights last September. The washroom/toilet on the living room floor was out of order. The owner and his partner did not have the problem sorted out. The washroom was a mess(we have pictures). The leak was major and it affected the electrics in the rooms below the living room level. In 3 out of 5 rooms, power points were out of order, room lights were not working, air-conditioners were not working - and it was cold. They did not check after the plumber had repaired the leak. The waste water that leaked from the cistern had probably shorted a number of power circuits. BUT washing machine cable had to be re-routed. Horrors!
Light bulbs were randomly blown and not replaced. Our washroom/toilet light in the master bedroom was blown the whole time we were there - we had to shower and use the toilet in the dark. How did they think they could rent this place out with an electrical problem. The owner calls it a minor issue, we don't think it was.
The owner was unreasonable. They would not call an electrician because it was a weekend, they wanted to call the electrician on Monday after we were due to leave for home, how bizarre! Only after we insisted did they agreed to call in an electrician BUT they wanted us to supervise the electrician. We were on vacation, we did not want to spend our time doing this as it was a major electrical fault. While the owner and his partner were generally polite and attentive, they were ineffective with only pleasantries.
They should have not rented out a sub-standard apartment when the services are not working!
In the AirBnB listing, the owner describe himself as an investment portfolio manager living in Cape Town, so we did not expect what we experienced.
September 20, 2019
Unprompted review
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