Olivia Mark Reviews 

I ordered a simple bag in September. It is nearly New Year's Eve now, and I still haven't received it. There was never confirmation that it shipped, and when I click on order tracking in the email I received when I ordered, it goes to their website. I was worried it was a scam before I purchased, and next time I will trust my gut and not order.

DO NOT order from Olivia Mark! I ordered a top for my wife. After |30 days, they emailed me and asked to select another option since that color was out of stock. I selected one of the options and they emailed later saying it was also out of stock. They did provide a refund; however, the continued to sell the out of stock item on line. It definitely was a bait and bait and switch type web site.

I placed an order, but needed to cancel. They only have an email customer service contact (no phone). I emailed to cancel 15 minutes after I placed my order, and was told it was too late as it was being processed. The item was very poor quality upon receipt. I again contacted to return, and after a series of emails was told I could either keep it, and have a 40% store credit or keep it and receive 25% back. I would not recommend buying from this store. For what it’s worth, I’ve never felt compelled to write a review like this before.

I ordered sometime ago, and still have not received my order. It's saying it's in Tx since the 15th of Dec.

Ordered a two-piece outfit Malachite Green Multicolor print ensemble for $108.99. was TOTALLY disappointed. Material is cheap and it pales in comparison to the online photos. It is tatally different from the picture on their site. For the price. . I could have bought 4 outfits from Shein of better quality and style. I was going to try and send it back but read reviews on this company's shady return practices and just said the-hell-with-it! I just cut my losses and just know not to shop this site again. I wish i would have read the reviews prior to purchasing. Shipping wasn't too horrible. . longer than week and a half. My biggest complaints is the price for the material/design. Its definitely false advertisement..
I went on to lOlivia Marks site to look at the return process just to see what would happened . . .and after searching that site high and low, I could not find a return option. Myers beware. We work to hard fir our coins over here.

I purchased there black & White shoe I've looked at on my social media for a few years. Flat, with strap around the upper ankle. I decided to purchase it 2 weeks ago. I am yet to receive my order. I'm starting to believe this advertisement was not on the up and up. Sad part is still trying to find the confrontation number so I can present the purchase for research. There's no confrontation attachment with there product anywhere I can find.
UPDATE; So strangely after this message was posted. Two days later my shoes arrived. I do not change my mind about this store. Takes a company almost 3 weeks of sending me my product. I could see if this was Temu, Wish. You feel me. But no! An American company. Items travelling to my home at least in a week. So a big NO for ever ordering anything from them. Thank you. By the way. The shoes are comfortable and amazing.

I was blocked by this site for some unknown reason, i have no idea why

I love the unique selection. I bought a trench coat, and it's so well-made and fits perfectly. It's become my go-to piece this fall!

Their design are fresh, unique, and I love that they have pieces I can't find anywhere else. Every time I wear something from this brand, people ask where I got it, but the shipping time a bit long.

On top of the amazing clothing, Olivia Mark's customer service is exceptional. I had an issue with sizing on one of my orders, and they helped me exchange it quickly

Olivia Mark is the quality of the fabrics. Every piece feels luxurious, and I can tell they are made to last. The attention to detail is impeccable, from the stitching to the buttons. Definitely worth every penny!

Be aware, this site is a scam! Do not be fooled by the nane of the brand, this is a Chinese based business with very bad quality clothes.

I received a dress very long time after ordering, it was bad quality and I wanted to return it. The customer service offered me 25% off instead of returning, I preferred to return it. I had to pay £20 for shipping to China and then they couldn’t find my return months after shipment so I technically made additional loss on the dress. They again offered me the 25% refund (which was £13) and it showed as processing but then they retracted it 😄 So I never got that too.

Do not buy from this site unless you want to lose your money!

I ordered a pair of jeans off their site, took almost a week to tell me they didn’t have them in my size and that they would refund me. It’s been going on 20 days tomorrow and I haven’t gotten a refund and my bank won’t give it back. That’s almost 40 bucks I’m out of. Never again will I shop with them.

Awesome place with amazing products. I will Order him again! Thanks a lot!

Quality of the jacket is amazing for the price.

Ordered a jacket and a skirt from olivia mark. Both items were of good quality and fit well. Shipping took about a week. Didn't need to return anything, but I've heard the process is easy. Customer service was responsive to my queries.

I'm a frequent shopper at Olivia Mark. The clothes are stylish and affordable. Shipping is usually within a week. Had an issue with a return once, but customer service sorted it out quickly. Happy with the overall experience.

Purchased a couple of summer dresses from Oliviamark. They arrive within a few days, which was faster than I expected. The quality was impressive for the price. Had to return one due to sizing issues, but it was an easy process. Overall, satisfied with my purchase.

My first order from Olivia Mark was a mixed experience. The quality of clothing was good, but the sizing was a bit off. Shipping took about a week. The return process was straightforward, and customer service was helpful in guiding me through it.

Wasn't sure about the size, but it fits great!