Olivia Mark Reviews 

102
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

I've shopped at Olivia Mark several times, and I'm usually satisfied. The variety of styles is fantastic. Shipping is average, usually takes about a week. I've had to return items a couple of times, a... See more

Rated 1 out of 5 stars

This isn't a legitimate brand, manufacturer or retailer. Yes, they exist, but all of the items are designs stolen from other brands. I knew this going in, but decided to gamble. Unfortunately, they d... See more

Rated 5 out of 5 stars

I'm a frequent shopper at Olivia Mark. The clothes are stylish and affordable. Shipping is usually within a week. Had an issue with a return once, but customer service sorted it out quickly. Happy wit... See more

Rated 1 out of 5 stars

Horrendous experience!! One of our Worst ever online shopping experiences. Awful customer services! Ordered a 2 piece trouser and blouse matching embroidered outfit with cut-outs. Received a cheap Chi... See more

Company details

  1. Women's Clothing Store

Written by the company

Indulge into the world of fashion.


Contact info

2.1

Poor

TrustScore 2 out of 5

102 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(102)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've shopped at Olivia Mark several

I've shopped at Olivia Mark several times, and I'm usually satisfied. The variety of styles is fantastic. Shipping is average, usually takes about a week. I've had to return items a couple of times, and it's always been hassle-free. Customer service is responsive.

September 2, 2024
Rated 5 out of 5 stars

Ordered a few tops from oliviamark

Ordered a few tops from oliviamark. One had a slight defect, but their customer service was excellent in resolving the issue. Shipping took a few days, as expected. The overall quality of the items was impressive for the price. The return process was easy, I got to keep the item with full refund.

August 5, 2024
Rated 5 out of 5 stars

I recently bought a dress from Olivia

I recently bought a dress from Olivia Mark. The style was exactly what I was looking for. Shipping took about a week, which was fine. The quality was good for the price, through I did notice a small loose thread. Customer service was quick to respond when I had a question.

August 22, 2024
Rated 5 out of 5 stars

I'm a repeat customer at olivia mark

I'm a repeat customer at olivia mark, and I love their clothing range. The quality is always reliable. Shipping is standard but consistent. Had an issue with sizing once, but the return was handled effortlessly. Customer service is top-notch.

September 2, 2024
Rated 1 out of 5 stars

O ordered a hat

O ordered a hat. It came to me crushed. I immediately contacted the customer service. They only wanted to give me 25% back. Do Not order from this company.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a jacket from Olivia Mark and…

I ordered a jacket from Olivia Mark and was pleased with the quality. It was well worth the price. Shipping took around five days. I had to return it for a different size, and the process was smooth. Customer service was helpful throughout.

July 22, 2024
Rated 5 out of 5 stars

My recent order from oliviamark…

My recent order from oliviamark included a skirt and a blouse. Both were of good quality and true to size. Shipping took about a week. I couldn't need to use the return service, but the customer service team was responsive to my inquiries.

August 1, 2024
Rated 5 out of 5 stars

Bought a couple of dresses from olivia…

Bought a couple of dresses from olivia mark. One fit perfectly, but the other was a bit too tight. I contacted customer service, and they were quick to assist me with the return. Shipping was okay, took around a week. Overall, I'm happy with the quality and service.

July 29, 2024
Rated 1 out of 5 stars

Think twice before buying and the hassle of sending back.

Firstly the shoes were not of a good finish , then it was DIY to put on the accessories that came with them separately ( this had no information on the description of the shoe ) the main accessory had been broken for one of the shoes which was unrepairable to top it I bought a size larger than needed and that was on the small size… not happy.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous experience!

Horrendous experience!! One of our Worst ever online shopping experiences. Awful customer services! Ordered a 2 piece trouser and blouse matching embroidered outfit with cut-outs. Received a cheap Chinese printed nylon copy, no embroidery, no cut-outs and damaged. Customer services then ignored that it was a rubbish copy, that looked nothing like the advert and instead refused to refund, saying we must have damaged it. LOL. Don't waste your money!!!

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Beware false in-stock listings

Ordered a pair of slippers from their website as the result of a Google shopping search. Picked out the color I wanted and the size I needed. The next day, I received this email:
We are sorry that due to the recent increase in orders, the actual stock of the product in our warehouse is inconsistent with the stock which is shown on our website. While processing your order, we found that the product you ordered is unavailable now.

In all colors and all sizes, apparently. They offered to sell me a completely different product, which I did not want. I asked them to cancel the order. We will see if they refund my money.
Totally untrustworthy site.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

I order some clothing for my wife…

I order some clothing for my wife months ago. Took forever to arrive, then i got a note telling me that the addressee is not correct. I checked with the post office and there is no order. I sent Olivia Mark an email every day for two weeks inquiring about the product or the monies taken from my credit card. As of now, i haven't gotten a response from anyone. I am now convinced that i was ripped off. Losers

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

I have 19 emails with this company due…

I have 19 emails with this company due to product not arriving within the 7-10 business days. I am being told the items are in transit and I need to be patient. We are approaching day 17. This is an international company so you are not able to speak to anyone. The email communication is extremely frustrating. Please do NOT waste your time or money with this company.

May 12, 2024
Unprompted review

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