Ollie Quinn UK Reviews 

308
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The quality of your frames is great there's absolutely no complaints after wearing them for a while they remain in perfect condition the online customer services great very effective very quick. I gue... See more

Rated 5 out of 5 stars

Easy to order from very professional website. Brilliant to get access to such high quality migraine glasses from UK rather than having to buy direct from USA. Arrived today in perfect condition. Quali... See more

Rated 5 out of 5 stars

Great glasses, quick delivery and really friendly and helpful staff. I've been buying glasses from Ollie Quinn for many years and always had a great experience. Would highly recommend!

Rated 1 out of 5 stars

I had an eye test at the Richmond branch. There’s a sign outside advertising “free eye tests,” which I thought was good - I assumed there was no obligation to buy glasses there. I then took a loo... See more

Company details

  1. Optician
  2. Glasses Store
  3. Optometrist
  4. Sunglasses Store

Written by the company

Buy men's or women's glasses and sunglasses with prescription online from our London opticians. Free UK shipping available or collect from your local boutique.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(308)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent service

An excellent service. I was advised by one of the shops that a model of clipons would fit my frames. I double-checked with customer service and ordered them. They were sent to a friend's address as I live abroad but they were wrongly delivered. Ollie Quinn tracked them down, they have now been brought to me and they are perfect.

July 11, 2022
Rated 4 out of 5 stars

Great customer service!

Really helpful customer service team if you ever have issues.

July 8, 2022
Ollie Quinn UK logo

Reply from Ollie Quinn UK

Hi Lauren,
Thanks for your review here, we always appreciate feedback so we can constantly improve.

We can absolutely fit these to you at any of our locations. I will be in touch over email in order to organise this.

I'm sorry that the glasses do not fit you right now, but I am certain we can address these issues.

Kind regards,
Andy

Rated 5 out of 5 stars

Fab purchase

Honestly, I couldn't be happier with my specs. Great product, great value, great service. Give these folks a try.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great pair of specs

Great pair of specs, Very happy indeed, Great quality .
Had a few issues with delivery but soon sorted out,
Dealt with a fantastic member of the customer service
centre Rory Irving,,, Great communication, very professional, Thank you

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish. Ordered the glasses online, received within a week and notified at each step. The glasses are a great quality - took them into the Richmond shop to get them fitted to my face and the customer service was wonderful, they couldn't help more :-)

A fab experience, will be getting all my glasses from Ollie Quinn from now on.

April 21, 2022
Rated 5 out of 5 stars

Great selection of glasses

Great selection of glasses. Communication was brilliant, they kept me informed & verified my order with emails.
I had to exchange the frames. There was absolutely nothing wrong with them, they just weren't the right colour for me. I loved the frames & it was a shame to send back. However the team at Ollie Quinn were quick to exchange & the DHL delivery & return service was easy to use...

March 6, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look