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OLMA Caviar Reviews 2,429

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing the caviar as fresh, delicious, and of superior quality. Many consumers highlight the excellent service, from the ease of ordering to the prompt and reliable delivery. People are particularly impressed with the careful packaging, which ensures products arrive cold and well-preserved, making the overall experience seamless and enjoyable. However, some customers also noted issues with delivery, including packages arriving warm or being delivered to the wrong address, leading to concerns about product safety. A few reviewers also mentioned receiving products that were not as fresh as expected, or experiencing discrepancies in product weight.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the freshness and flavor of products... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other Caviar online & this time, tried Olma Caviar. I bought the: - Imperial Amur Caviar - Starlet Caviar - Osetra CAviar - Classic Caviar Gift box. They came in fresh; so I tried... See more

Company replied

Rated 5 out of 5 stars

The score was given because customer service and the quality of the caviar is excellent. I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. O... See more

Rated 5 out of 5 stars

Purchased as a gift. Recipient was totally thrilled and raved about the superior quality, obviously careful packing that ensured the caviar arrived in ice and very cold. Having tracked this gift, I w... See more

Company replied

Rated 5 out of 5 stars

My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best.... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. Food Manufacturer
  3. Food Producer
  4. Online Food Ordering Service
  5. Seafood Market
  6. Seafood Wholesaler

Written by the company

OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, OLMA Caviar imports dozens of varieties of the best black caviar: Beluga Sturgeon, Osetra, White Sturgeon, Kaluga Royal Caviar, Siberian Osetra Aurora, Hackleback, Paddlefish, and others from Italy, Israel, Asia, the USA, and others. We are proud to be your one-stop source for remarkably delicious, gourmet caviar.

About OLMA Caviar

Written by the company

The finest gourmet caviar since 2001
OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, we import and pack the finest international foods all over the world. We are passionate about delivering exceptional quality products to individual consumers, restaurants, grocery chains, and other food distributors.

Overnight Delivery

Order before 2 PM EST for same-day shipping

Order before 2 PM EST for same-day shipping
All orders are shipped using FedEx or UPS overnight service. You can choose your delivery date during checkout.

Contact info

Promotion box for OLMA Caviar

OLMA Caviar

the finest gourmet caviar since 2001

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great product at a fair price

Great product at a fair price. Excellent packaging and on time delivery for the perfect New Year's Day Celebration!

December 30, 2025
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Reply from OLMA Caviar

Thank you for your kind words. We’re glad to hear you were happy with your experience and truly appreciate your support.

Rated 5 out of 5 stars

Excellent Product

OLMA provided the best product for a new caviar customer. The caviar is excellent, the shipping was prompt and tracking was very helpful.

December 29, 2025
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Reply from OLMA Caviar

Thank you for your kind words. We’re glad to hear you were happy with your experience and truly appreciate your support.

Rated 5 out of 5 stars

My experience has been excellent both…

My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best. Your Caviar made our New Year’s Eve festivities special once again.

Bob Lombardi

December 29, 2025
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Reply from OLMA Caviar

Thank you for your kind words and for taking the time to leave a review. We’re glad to hear you were happy with your experience and truly appreciate your support.

Rated 3 out of 5 stars
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Reply from OLMA Caviar

We’re sorry for the FedEx delivery delay. The order was shipped on time, but carrier delays can occur, especially during peak holiday periods. Thank you for your understanding.

Rated 1 out of 5 stars

Terrible management

I’ve used the company many times and have had great experiences. This year was awful. You did not deliver my Christmas Eve order and a week later you did’t deliver my New Years Eve order . Terrible

December 29, 2025
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Reply from OLMA Caviar

We’re truly sorry for the frustration this caused, especially given your past positive experiences with us. Both orders were shipped on time, but unfortunately, FedEx experienced significant delays during this holiday season that were beyond our control. That said, we understand how disappointing this is and appreciate you sharing your feedback.

Rated 3 out of 5 stars

I’ve had better caviar for the price

I’ve had better caviar for the price

December 26, 2025
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Reply from OLMA Caviar

Thank you for your feedback. We understand that value and taste are subjective; that's why we offer a wide range of caviar varieties at different price points to suit different preferences. We appreciate you sharing your experience.

Rated 1 out of 5 stars

Box arrived completely warm

I ordered the classic olma caviar gift box, the order date was 12/21/25 to be delivered by the 23rd. The delivery date being changed and delayed is one issue, but the much more concerning and absolutely unacceptable issue is the order of caviar bring delivered warm with both tiny ice packs completely thawed and warm! As far as the delivery date, it got changed to the 30th, then it arrived on the 27th in a box that was not cold at all and caviar that cannot be consumed. We were so excited about this order and never dreamed it would show up warm!

December 27, 2025
Unprompted review
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Reply from OLMA Caviar

We’re sorry for the FedEx delay. The order was shipped on time, but carrier delays do occur, especially during the peak holiday season. Please reach out via Amazon channels for further assistance.

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