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OLMA Caviar Reviews 2,429

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing the caviar as fresh, delicious, and of superior quality. Many consumers highlight the excellent service, from the ease of ordering to the prompt and reliable delivery. People are particularly impressed with the careful packaging, which ensures products arrive cold and well-preserved, making the overall experience seamless and enjoyable. However, some customers also noted issues with delivery, including packages arriving warm or being delivered to the wrong address, leading to concerns about product safety. A few reviewers also mentioned receiving products that were not as fresh as expected, or experiencing discrepancies in product weight.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the freshness and flavor of products... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other Caviar online & this time, tried Olma Caviar. I bought the: - Imperial Amur Caviar - Starlet Caviar - Osetra CAviar - Classic Caviar Gift box. They came in fresh; so I tried... See more

Company replied

Rated 5 out of 5 stars

The score was given because customer service and the quality of the caviar is excellent. I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. O... See more

Rated 5 out of 5 stars

Purchased as a gift. Recipient was totally thrilled and raved about the superior quality, obviously careful packing that ensured the caviar arrived in ice and very cold. Having tracked this gift, I w... See more

Company replied

Rated 5 out of 5 stars

My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best.... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. Food Manufacturer
  3. Food Producer
  4. Online Food Ordering Service
  5. Seafood Market
  6. Seafood Wholesaler

Written by the company

OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, OLMA Caviar imports dozens of varieties of the best black caviar: Beluga Sturgeon, Osetra, White Sturgeon, Kaluga Royal Caviar, Siberian Osetra Aurora, Hackleback, Paddlefish, and others from Italy, Israel, Asia, the USA, and others. We are proud to be your one-stop source for remarkably delicious, gourmet caviar.

About OLMA Caviar

Written by the company

The finest gourmet caviar since 2001
OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, we import and pack the finest international foods all over the world. We are passionate about delivering exceptional quality products to individual consumers, restaurants, grocery chains, and other food distributors.

Overnight Delivery

Order before 2 PM EST for same-day shipping

Order before 2 PM EST for same-day shipping
All orders are shipped using FedEx or UPS overnight service. You can choose your delivery date during checkout.

Contact info

Promotion box for OLMA Caviar

OLMA Caviar

the finest gourmet caviar since 2001

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I ordered caviar and it did not arrive

I ordered caviar and it did not arrive. OLMA will not refund my order. I will never purchase or recommend them for anything.

December 26, 2025
Unprompted review
OLMA Caviar logo

Reply from OLMA Caviar

We’re sorry for the FedEx delivery delay. The order was shipped on time, but carrier delays can occur, especially during the peak holiday season. The order was fully refunded on 12/26. If you have any additional questions, please feel free to reach out to us directly via Amazon messaging.

Rated 5 out of 5 stars

Great Products

We have ordered caviar from OLMA for several years. The quality is first rate and they offer a variety of flavor experiences. Delivery and service are top notch.

December 16, 2025
Rated 5 out of 5 stars

Best Affordable caviar

Caviar was great! Very quick turnaround from processing to shipment. Order arrive on time. 100% recommend! I will be ordering again soon

December 19, 2025
OLMA Caviar logo

Reply from OLMA Caviar

Thank you for your kind words. We’re glad to hear you were happy with your experience and truly appreciate your support.

Rated 5 out of 5 stars

WhHELP WHEN NEEDED

When FedEx screwed up the initial delivery, Olma went to work and arranged for a next-day delivery, for which I am ENORMOUSLY grateful and relieved!

December 19, 2025
Rated 5 out of 5 stars

Excellent flavor and prices are fair.

The score was given because customer service and the quality of the caviar is excellent.
I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. Other companies I’ve shopped with for seafood and caviar are packaged with dry ice and still 100% COLD at arrival. We are in Louisiana so the temps here are much warmer than other places that the ice packs may work better.

December 15, 2025
Rated 5 out of 5 stars

Caviar gifts for several clients!

I sent caviar gifts to several clients. The entire process was seamless and everyone received their package very quickly. A absolute pleasure doing business with OLMA. Thank you so much!

December 15, 2025
OLMA Caviar logo

Reply from OLMA Caviar

Thank you for your kind words. We’re glad to hear you were happy with your experience and truly appreciate your support.

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