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Omaha Steaks - Town & Country Village Reviews 4

TrustScore 4 out of 5

4.0

650 West Bough Ln., Suite 100, 77024 HOUSTON, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

My recent order was fulfilled through a local Houston store rather than a distant warehouse and we had a MUCH better experience with delivery time and the quality of our order. The food arrived solidl... See more

Company replied

Rated 4 out of 5 stars

The meals were great and the costs were acceptable.We had a message saying the order would be here tomorrow.I took the day off ,was at home all day and night and the order never arrived.I sent a messa... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick and price point was great. The products were packaged individually which is very convenient for meal planning.

Company replied

Rated 5 out of 5 stars

Nice to be able to get an order delivered the next day and not have a styrofoam cooler to dispose of.

Company replied


Company details

  1. Meal Delivery
  2. Butcher Shop
  3. Food Products Supplier
  4. Frozen Food Store
  5. Meat Products Supplier

Written by the company

Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.

Unconditional Guarantee

100% Guarantee Always

Here at Omaha Steaks, we stand behind our products... If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. Our Toll-Free phone number is 1-800-228-9872. We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.

Contact info

  • 650 West Bough Ln., Suite 100, 77024, HOUSTON, TX, United States

  • (713) 468-7441

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

MUCH Better Ordering Experience

My recent order was fulfilled through a local Houston store rather than a distant warehouse and we had a MUCH better experience with delivery time and the quality of our order. The food arrived solidly frozen in an insulated bag with gel packs. (Prior shipments arrived partially thawed and the dry ice totally evaporated)! Much faster delivery time after placing our order was a plus. We hope this new method of order/delivery will continue going forward. Thank you Town and Country Village Omaha Steaks!

March 2, 2026
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Reply from Omaha Steaks - Town & Country Village

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that your recent order delivered through our Houston store arrived quickly and in perfect condition. Ensuring your food arrives solidly frozen and ready to enjoy is incredibly important to us, so it's great to know the insulated packaging and gel packs did the job well this time.

Rated 4 out of 5 stars

The meals were great and the costs were…

The meals were great and the costs were acceptable.We had a message saying the order would be here tomorrow.I took the day off ,was at home all day and night and the order never arrived.I sent a message to Omaha Steaks and was then told the order would arrive in one to two days.I nor my wife could be available to sign for the wine at that time and would be leaving at 12:30 the next day.The order arrived the next day when we were leaving at 12:35 pm.I hope the orders arrive at the time advised in the future.

February 17, 2026
Omaha Steaks - Town & Country Village logo

Reply from Omaha Steaks - Town & Country Village

We’re sorry your order didn’t arrive at the expected time and understand how frustrating that must have been. Please keep in mind that our delivery dates are estimates, and occasionally shipments may be delayed. We’re glad to hear you enjoyed the meals and found them to be a good value.

Rated 5 out of 5 stars

Next day delivery a plus!

Nice to be able to get an order delivered the next day and not have a styrofoam cooler to dispose of.

February 2, 2026
Omaha Steaks - Town & Country Village logo

Reply from Omaha Steaks - Town & Country Village

This is the kind of feedback we strive for. Thank you for your support!

Rated 5 out of 5 stars

Meal Planning

Delivery was quick and price point was great. The products were packaged individually which is very convenient for meal planning.

January 29, 2026
Omaha Steaks - Town & Country Village logo

Reply from Omaha Steaks - Town & Country Village

Thank you for your kind words! We’re thrilled our products helped make meal planning simple and enjoyable.

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