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Omaha Steaks Reviews 6,293

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 2,840 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the meats, noting their excellent taste and freshness. Many appreciate the variety of offerings and the convenience for their lifestyle, highlighting that orders are often shipped quickly and arrive on time. The customer service is frequently described as fantastic, with people finding the representatives helpful and efficient in resolving issues. However, some people were dissatisfied with aspects of the delivery service and packaging. Several customers reported receiving orders that were thawed or partially defrosted, with issues like damaged boxes, insufficient dry ice, or delayed deliveries. A few other people also felt that the quality of certain products, like some steaks or specific prepared meals, did not meet their expectations, mentioning toughness or gristle.

What people talk about most

Product

People report positive experiences with product, often praising the quality, freshness, and variety of items... See more

Quality

Clients share positive opinions on quality, with many praising the freshness and taste of the food, often... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise timely deliveries, well-packed... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process, timely... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I wo... See more

Company replied

Rated 4 out of 5 stars

As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, pac... See more

Company replied

Rated 5 out of 5 stars

I ordered variety boxes of steaks, pork chops, chicken, hot dogs, meatballs and apple tartlets for each of my sons to celebrate the arrival of spring and Easter. It's a gift they love . They were deli... See more

Company replied

Rated 5 out of 5 stars

Their food has always come fresh and tasty. I purchase all the time around the holidays. My folks enjoy that time, so they don't have to cook before and after the holidays. Plus, depending on a r... See more

Company replied


Company details

  1. Meal Delivery
  2. Butcher Shop
  3. Food Products Supplier
  4. Frozen Food Store
  5. Meat Products Supplier

Written by the company

Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.

Unconditional Guarantee

100% Guarantee Always

Here at Omaha Steaks, we stand behind our products... If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. Our Toll-Free phone number is 1-800-228-9872. We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Above and beyond quality meats.

We are a regular online customers and their meats are always above and beyond exceptional. Great quality and worth the price. Definitely 5 stars.

March 18, 2026
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Reply from Omaha Steaks

Thank you so much for your kind words and for being a loyal customer! Your support means a lot to us, and we truly appreciate your 5-star review.

Rated 5 out of 5 stars

Not only is Omaha Steaks convenient &…

Not only is Omaha Steaks convenient & affordable, but it’s also high quality !! I’ve never been disappointed !!

March 8, 2026
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Reply from Omaha Steaks

We’re thrilled to hear that you found the ordering process convenient, high-quality, and affordable. Thank you for taking the time to share your positive experience with us. Nothing makes us happier than knowing you're satisfied.

Rated 2 out of 5 stars

Disappointed …

I have ordered numerous times and am usually pleased with products, but I recently cooked the bacon wrapped filet and was underwhelmed with product. The filet was tough and had fascia running through it. Very disappointing for the cost.

March 10, 2026
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Reply from Omaha Steaks

We are sorry to hear this and appreciate you bringing it to our attention. Please provide your address, zip code and phone number so we can look into this for you.

Rated 5 out of 5 stars

Love the assortment

Love the assortment

March 10, 2026
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Reply from Omaha Steaks

Your support as a customer means the world to us! Thank you for the wonderful feedback.

Rated 5 out of 5 stars

Delivered in less than 24 hours

Delivered in less than 24 hours, usually takes a few days. Everything I order from Omaha is delicious!

March 13, 2026
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Reply from Omaha Steaks

Thank you for your great feedback. We are so glad you enjoyed the fast delivery and delicious food. Thank you for choosing Omaha Steaks!

Rated 5 out of 5 stars

Steaks Thawed when received

Last 2 orders of Steaks came in a cardboard box and was fully thawed. Dry ice was completely gone. Called customer service and they went above and beyond helping me. Sent me a new order both times, only thing was the last order the dry ice was gone and nothing but empty bags. Steaks was just a little soft so I didn't complain about that. Customer service was great to deal with.

March 10, 2026
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Reply from Omaha Steaks

Thank you for taking the time to share your experience. We're very sorry to hear about the condition in which your recent orders arrived, especially with the dry ice being gone. That’s certainly not the experience we want for our customers. We're glad to hear our customer service team was able to assist you promptly.

Rated 5 out of 5 stars

Continued Excellent service

Really like the new packing system; everything arrived unspoiled and undamaged. Our shipment arrived on time and in excellent condition. So, we experienced excellent service

March 13, 2026
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Reply from Omaha Steaks

Thank you so much for your feedback! We're absolutely thrilled to hear that your order arrived quickly and was well packaged. Providing fast delivery and ensuring that your items are securely packaged is very important to us, and it’s wonderful to know that we met your expectations.

Rated 5 out of 5 stars

FAMILY ENJOYS OMAHA FOODS

Everything bought is in the box. Nothing is ever missing. Well packed foods. The Rewards are a great plus! as are the sales. Though I must say — I miss the other white styrofoam containers food came in.

March 13, 2026
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Reply from Omaha Steaks

Thank you so much for your feedback! We're happy to hear that your orders have arrived complete and well-packed, and that you're enjoying our rewards program and sales. We appreciate your comments about packaging and will be sure to share them with our team. Thank you for choosing Omaha Steaks!

Rated 5 out of 5 stars

Ordering

Ordering, delivery, and quality of food is fantastic!
I would definitely recommend Omaha Steaks to all.

March 10, 2026
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Reply from Omaha Steaks

Thank you for your wonderful feedback. We are so glad you enjoyed the ordering, delivery, and quality. Thank you for choosing us and for the recommendation!

Rated 5 out of 5 stars

Fast on delivery and the product is…

Fast on delivery and the product is fabulous

March 13, 2026
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Reply from Omaha Steaks

Thank you for your feedback! We're delighted to hear that your order arrived quickly and that you enjoyed the food. Providing this level of experience is exactly what we love to hear.

Rated 5 out of 5 stars

Everyone enjoyed everything in the…

Everyone enjoyed everything in the package and it was a very good price.
Thank you!

March 12, 2026
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Reply from Omaha Steaks

Thank you for your kind words. We are so glad everyone enjoyed it and found great value. Thank you for choosing us!

Rated 5 out of 5 stars

Improved packaging

For the first time the dry ice was still there. The new packaging definitely made an improvement on maintaining the contents frozen and not just cold.

March 9, 2026
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Reply from Omaha Steaks

We're so glad to hear that our new packaging met your expectations and did exactly what it was supposed to do! We put a lot of thought into designing packaging that keeps your products safe and secure during transit, and it’s wonderful to know that it worked well for you. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Happy ending

I was given a heads up that some orders were shipped with insufficient dry ice. When my order arrived deforested. I wasn’t upset. I called and they reshipped a new order. The new order was supposed to arrive the next day but actually arrived 3 days later. Thankful there was still some dry ice and the order was not defrosted. The food is perfect! Delicious

March 12, 2026
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Reply from Omaha Steaks

Thank you so much for sharing your feedback with us! We are delighted to hear that your experience turned out well and that you are satisfied with the outcome! Your satisfaction is incredibly important to us!

Rated 1 out of 5 stars

Food wasn't what I expected not good i was hoping it was better than what it was the t-bone steak was very good

The food was not good but I loved the steaks I received wish I could be rewarded some t-bone steaks for my 207.00 dollars i spent not happy

March 9, 2026
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Reply from Omaha Steaks

We are glad to hear that you enjoyed the steaks, as we always strive to provide high-quality products for our customers. However, we're sorry that the other items in your order did not meet your expectations. Your feedback is important to us, and we would like the opportunity to address your concerns and make things right. Please reach out to us at Socialcare@omahasteaks.com so we can assist you further and ensure your satisfaction with your entire experience.

Rated 5 out of 5 stars

Easy shopping

Easy shopping. Delicious products. Good special buys and sales.

March 12, 2026
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Reply from Omaha Steaks

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found your experience great, and your feedback means a lot to our team. We always strive to provide the best possible service and are delighted to know that we met your expectations.

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, decent prices, timely delivery with well made frozen shipping packaging. I have been with this company for about a year and I am glad to be a customer. I highly recommend if you are looking for good quality meat and food 👍🏼

March 18, 2026
Unprompted review
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Reply from Omaha Steaks

Thank you so much for taking the time to leave us a 5 star review and for letting us know what we got right! Your positive feedback means a lot to us! We appreciate your support and are glad to hear you had a good experience with us.

Rated 3 out of 5 stars

Always spectacular products

Always spectacular products. Although I was missing an item this time .( garlic butter was not in box ). Hopefully I will be able to receive the garlic butter soon somehow

March 12, 2026
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Reply from Omaha Steaks

We apologize for any inconvenience you may have experienced with your order. Your guaranteed satisfaction is our number one priority, and we want to make things right. Please send us an email at socialcare@omahasteaks.com with your contact information, order number, and be sure to include "Trustpilot" in the subject line. We look forward to assisting you further.

Rated 5 out of 5 stars

tems were shipped as stated

Items were shipped as stated, arrived even earlier than expected and all items ordered were as ordered. We love Omaha Steaks.

March 8, 2026
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Reply from Omaha Steaks

Thank you for sharing your wonderful experience! We're delighted to hear that your order arrived ahead of schedule and met your expectations. Your support means a lot to us, and we're glad you love Omaha Steaks. We look forward to delivering more of the quality and flavor you enjoy with your next order.

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