Pokerstars Ontario is a scam, they keep emailing to withdraw my funds but you cant access anything to do it, I contacted customer service and they gave the runaround scam. They thieves, I wish we coul... See more
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Id say at least 100 bets have been "randomly" rejected throughout each session you have for the day. The biggest "coincidence" is that in some of those outcomes, me (the player) would have won. I unde... See more
These crooks are the absolute worst company to deal with!! They make it near impossible to withdraw your money, hoping you'll just give up. I've been sending bank documents for a month now, yet they... See more
My computer security system suddenly wouldn’t allow me to access PokerStars.ca. I contacted them and was told to try to log on on another device. PokerStars system told me I couldn’t try loggi... See more
You should know
1.5
Bad
29 reviews
No history of asking for reviews
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Stay Away
I played a $25 Spin and Go last night and the prize pool was $75. When I got heads up it said checking location and sat me out. I kept trying to hit the "I'm Back" button and it didn't do anything. I got to watch my hands get folded for 14 hands in a row to lose it. I contact support and they don't refund it and said they had to send it to technical team and they also left the conversation abruptly
Not sure why they need to check location every 10 seconds. I don't recommend anybody to use poker on this app.
May 25, 2024
Unprompted review
They change the rules and prizes…
They change the rules and prizes without notification and when you complain they say its in the fine print on their updated website. Limited giveaways. You can only play poker with a limited number of players.
April 22, 2024
Unprompted review
Sooooo rigged
Sooooo rigged. If you cash out money, you won't win forever after depositing again. They need to reap their losses. So rigged!!
April 11, 2024
Unprompted review
Terrible experience would give it zero…
Terrible experience would give it zero if possible. They hook you in with a bonus that is fake and then you can't access it on mobile. Now I am on desktop and on customer service chat for 20 minutes and they still can't help me. I would say to avoid this company at all costs, waste of time and money. The government should revoke their license.
September 30, 2022
Unprompted review
Absolutely the worst betting company in Canada!
Wow, I should've checked reviews before I wasted so much time with this company (and all its shell companies), I never knew they were THIS bad! They have absolutely the worst support on the planet, with constant useless generic replies.
My issue is with the Ontario Canada division, owned by starsgroup.com or TSG Interacticve, part of Flutter Entertainment plc (Flutter.com) which on Trustpilot defaults to betfair.com What a tree of deceitful companies.
I guess I'm lucky not losing money because I never even had the chance to play, because their useless software says I'm not in Ontario, when I am. They keep blaming my ISP, but I have zero issues betting on OLG, BetMGM, and other Ontario licensed companies.
What's even worse, is that you can't even uninstall their software because it's always running in the background (Flutter Embedded Browser Client) even when I close the app! Every instance I open and close the app, it creates another process, always running in the background SPYING on my computer! The ONLY way to uninstall their SPYWARE, is reboot your computer fresh before their scam processes activate. AVOID this SCAM SPYING USELESS COMPANY at all costs!
August 17, 2022
Unprompted review
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