One2One Estate Agents Ltd Reviews 

164
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very friendly and helpful staff on the phone to book our viewings. On the day we were shown around by Liv and she was brilliant! We had 2 viewings with her and she was friendly, funny, helpful, and pa... See more

Rated 5 out of 5 stars

I highly recommend Luke from One2One Estate Agents. As a first-time buyer, I had no idea where to start, but Luke made the whole process feel straightforward and far less stressful than I expect... See more

Rated 5 out of 5 stars

I would just like to give Luke from One 2 One estate agents the credit he deserves. I was extremely anxious & a little sad to be selling my home of nearly 40 years . From the day I met Luke to the... See more

Rated 5 out of 5 stars

Absolutely brilliant company, would give 6 stars if we could! Niall was amazing and always sorted things out for us as quickly as possible, answered all our silly questions and kept us up to date duri... See more

Company details

  1. Real Estate Agency

Written by the company

A market leading hybrid estate agent based in Torfaen, with a high street office as well as a huge online presence. - Professional Photographer - No contract tie in - No sale no fee - Accompanied viewings - Qualification of potential purchasers **Why pay more, when with One2One Estate Agents you pay "Less For More"**


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.6

All reviews

(164)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sold house above asking price 1st viewing

Amazing!!! Sold our house over asking price on first viewing. Dealt respectfully with our sitting tenant, and have helped organise epc and all other aspects of sale. Professional and friendly service.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Rhian came and give a honest opinion…

Rhian came and give a honest opinion and valuation of our property. Within a short space of time had an offer in and is currently being processed. All of the team have been helpful and we have been kept up to date every step of the way. Would highly recommend to anyone thinking of selling. The fixed fee is very reasonable compared to other agents.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

We are in the process of selling our…

We are in the process of selling our home with One2One Estate Agents due to a family member sadly passing away. The whole team have been extremely friendly and have made what is a very difficult time so much easier. They fully explain every step and have always been on hand to provide advice and support. I cannot rate the team at One2One highly enough nor can I sufficiently thank them for their kindness.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

First time buy

The team at One2One were really informative and friendly, couldn’t have helped us more in the whole process, would recommend these to anyone selling or buying👍🏼 No hidden fees, transparent and always there for advice

Thanks again, 10/10

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Zack has helped me with mortgage advise as I have to say has been excellent.
Having coming from a nightmare before to now having the help off Zack who is knowledgeable and goes out of his way to help.
Currently in the process of looking for the first home.

Thanks again Zack

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Cant recommended one2one enough they niall helped me get a mortgage and zack has helped us in finding our next home he is always quick to reply and been so helpful thanks

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great help from the team at One2One

Great help from the team at One2One. Michael has been in touch regularly throughout our buying process and has always been clear with everything that’s happening.
Very thorough with every detail including our mortgage agreements and insurances.

10/10 would recommend!

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great service from One2One

Great service from One2One! Had my house valued almost instantly and the customer service was excellent! Will be using these guys when I come to selling my house!

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

We received a great service from these…

We received a great service from these guys! We were lucky enough to sell and purchase from then as well as having our mortgage all sorted from their mortgage solutions team. Won't be using anyone else in the future, thanks guys!

March 16, 2021
Unprompted review
Rated 1 out of 5 stars

They don't reply to e-mails!

They don't reply to e-mails!
Still waiting for a reply.

March 15, 2021
Unprompted review
One2One Estate Agents Ltd logo

Reply from One2One Estate Agents Ltd

We have no record of your email or you on our system. Could you provide us with copies of the emails sent please to: megan@one2oneestateagents.co.uk - Kind Regards

Rated 5 out of 5 stars

From start to finish selling our…

From start to finish selling our property with one2one was smooth and stress free. I felt looked after and supported, even during these strange times, the agents were professional yet approachable!
Everything from valuation, photos, advertising and selling of our property was spot on!
I would recommend them to sell your property! Thank you!

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

I would recommend these guys to…

I would recommend these guys to EVERYONE!! Took me a while to find a forever home for me and my son and I have to hand it to Zack who was the most amazing support to help find the perfect one! Always on the phone keeping me up to date on new properties, any issues he would respond very quickly. Most reliable company around for sure!! Thank you Zack and one2one we are extremely happy in our home! Xxx

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic faultless Experience

One2One have been amazing from day one.
I have probably dealt with the whole team throughout the process and everybody has been fantastic! friendly and professional.
from the valuation and photographs to arranging viewings everything has flowed along with ease. I sold my house within 10 days of it being put on the market with a high number of viewings in that time. They also did everything they could to inform me of houses that they think I would be interested and I am thrilled to have had an offer accepted on a house that I love.
Big thanks to Rhian, Sean, Nicola and Zack for all their hard work.

I am looking forward to the next step with Michael in the Mortgage department as he has already been in contact a few times updating me on the best mortgage offer that is available to me.

I completely trust the team at One2One and would definitely recommend then to anyone looking to sell their home

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

One2One Estate Agent

The staff at One2One Estate Agents have been fantastic from start to finish. Rhian, Nicola and Megan have been amazing, knowledgeable, helpful and professional. From initial valuation, arranging and carrying out the viewings our house sold within 2 days of being listed. I would have absolutely no hesitation in recommending them. Great fixed price too regardless of property value.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Chose One2One because of the fixed fee…

Chose One2One because of the fixed fee of £699, what I got was a service that is worth so much more! From start to finish they were excellent, plenty of notice was given for viewings with feedback provided for every one of them. They went that extra mile to sell my property, even providing several viewings for the buyer after the offer was accepted.

I would recommend One2One for a professional service whilst achieving a swift sale. Keep up the good work guys 😁

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Market leading price AND service!!

I could not have been happier with my experience of selling our property through One2One. Not only do they offer a market leading price, the service is also brilliant. Nothing was too much trouble and they communicated every step of the day so I always knew what was happening. Would highly recommend.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Thank You One2One: Please Read

Very proactive and professional agents that provide a tailored service for your individual circumstances and needs.

During this pandemic Zack and the team at One2One made the purchase of our first property really smooth, during a really stressful time where we were trying to buy our first home before the arrival of our first child.

We also received a welcome pack from the team to welcome us to our new home which was very thoughtful and much appreciated.

Thank you One2One Estate Agents and One2One Mortgage Advisors.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you One2One

My wife and I sold our house through One2One Zac our estate agent was brilliant, very efficient nothing was too much trouble, always on the phone to answer our quiries, online photos showed our property really well, the best service we have ever had from an estate agent, excellent value for money, highly recommended

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Where do I start amazing

Where do I start !
Amazing service from beginning to end .
As a recently divorced single mum I embarked on a journey of looking for a house for me and my little one .
I travelled through rightmove searching for something that was suitable but not pricey and went to visit one property ( I was greeted by Zack) who was calm and informative, deep down I knew it wasn’t the one for me ! Law and behold that night another property was released and it looked just perfect .... straight on to the phone I went and Zack had sorted a viewing pronto ! Knowing how much it meant to me and how I wanted to progress and get things sorted
It was the one ..... I put my offer in and he rang me back to say it had been accepted !! I’d found the perfect home .
However one2 one’s service didn’t stop there .....
I was pointed in the direction Niall who sorted me out with a great mortgage deal , life insurance and house insurance all over a simple telephone consultation . He understood what I needed and what my priorities were.
Furthermore it was an all whistles and bells service with the conveyancing solicitors being sorted for me. At every point from viewing to completion I had someone accessible to ask all my silly questions to !! That’s what really helps and made a very stressful experience plain sailing !!!!!
Thank you team One2one!! We are happy safe and settled in our new home and even managed to get the decks up for Xmas !!

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great team of people

Great team of people, helpful and very professional. Helped my buy my first home with absolutely no qualms during the pandemic, absolutely brilliant.

Thanks guys.

January 4, 2021
Unprompted review

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