One2One Estate Agents Ltd Reviews 

164
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very friendly and helpful staff on the phone to book our viewings. On the day we were shown around by Liv and she was brilliant! We had 2 viewings with her and she was friendly, funny, helpful, and pa... See more

Rated 5 out of 5 stars

I highly recommend Luke from One2One Estate Agents. As a first-time buyer, I had no idea where to start, but Luke made the whole process feel straightforward and far less stressful than I expect... See more

Rated 5 out of 5 stars

I would just like to give Luke from One 2 One estate agents the credit he deserves. I was extremely anxious & a little sad to be selling my home of nearly 40 years . From the day I met Luke to the... See more

Rated 5 out of 5 stars

Absolutely brilliant company, would give 6 stars if we could! Niall was amazing and always sorted things out for us as quickly as possible, answered all our silly questions and kept us up to date duri... See more

Company details

  1. Real Estate Agency

Written by the company

A market leading hybrid estate agent based in Torfaen, with a high street office as well as a huge online presence. - Professional Photographer - No contract tie in - No sale no fee - Accompanied viewings - Qualification of potential purchasers **Why pay more, when with One2One Estate Agents you pay "Less For More"**


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.6

All reviews

(164)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

1st Class service from start to finish

I recently sold our house through One2one Estate agents , from the valuation appointment through to completion they were professional , knowledgeable and efficient .

They would return calls and emails promptly, often outside normal working hours .

I highly recommend them and should the need arise I would definitely use their services again .

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service from the team at one to one. We would definitely use this company again nothing was too much trouble!
Thank you

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable, professional service you can trust!

The sales experience was very good. Photos of property taken promptly, viewings conducted in a very organised manner so buyer found very quickly. All communications were good and any queries answered to our satisfaction. I had been recommended by an ex estate agent and i am so pleased we chose this team. Both Nicola and Rhian were professional,friendly, helpful and certainly helped us through, what can be a very stressful experience.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Having recently purchased a property…

Having recently purchased a property through One2One Estate Agents, I can honestly say that I cannot fault the service provided by them. The whole process was relatively stress free from the initial phone call enquiring about the property to the moment I had a phone call telling me the keys were ready to be picked up.
I'm very happy with the service I received, my main contact was with Joanne Nicholls who fully explained every step and was always on hand to provide advice and support in a friendly and professional manner. I cannot rate Joanne and the team at One2One highly enough or thank them for helping me purchase my dream home!

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service from One2One such…

Amazing service from One2One such lovely staff and really helpful, was going to go with another company before I knew about one2one but so glad I didn’t and went with one2one!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I'd like to say that Niall, Jordan and everyone else who I had spoken to at One2one have been fantastic, I bought my 1st house through these guys and they help and work they done for me I couldn't have asked for more thanks all

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service and Excellent Team!

We are over the moon with the service provided by all the Team working at One2One estate agents, from Rhian who came to value the flat, to Megan and Nicola, keeping us informed every step of the way and Faith who sold the flat for the asking price during the very first viewing, ecstatic is an understatement!

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Sold our house for asking price after the first viewings

Excellent service from One2One who sold our house for asking price after the first viewings! Excellent communication and pleasant staff who were happy to help with any queries we had. We were quoted 5 times more than One2One were charging from another very well known Torfaen estate agent-I'm so glad we didn't go with them!

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Zack dealt with our sale

Zack dealt with our sale. Happy with the service. £699 price is considerable more reasonable compared to most estate agents.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

I'll say it how it is...

I will say it how it is...

I was faced end-of tenancy and given 6 months (reasonable) to vacate.

I did not just want a company that would see me as just 'retail opportunity', so I instead called Zack, One2One Estate Agents on Monday.

I have heard that it is very stressful when mortgaging in general, not just first time buying like me.

I have always been put off, because I thought that the criteria are too strict and especially these days and during the pandemic!

I chose this company because I have watched how successful Zack has come over the years in his family and working life; and trust him to point me in the right direction - clear transparency and no catches/small print! Therefore, I know the process will be handed effectively by One2One Mortgage Solutions; and it takes any potential stress off my shoulders, knowing that someone reputable will guide me throughout.

I have received information today to start the process and have a follow up appointment with an adviser in the next 2 days!

Cannot fault you for your advice, reassurance and future continued support; and I look forward what lies ahead.

I will leave a further update/review and let you (Public Viewers) know my journey (This will be authentic, genuine, and true feedback)!

Best Regards, Joel Thomas

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend enough!!

I couldn't recommend enough!!

Fast reliable service throughout there flexibility was outstanding they worked around me with my long working hours. They really went above and beyond. They explained everything and it was a stress free experience. thank you.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Professional Team

One 2 One provided a professional service during a delicate time, selling our late parents house. Rhian and the team took care of everything. Totally recommend them.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

House sold in less than 48 hours

One2one were excellent with us right from the off, Helpful and professional, Zach was on hand for any enquiry we had and all the other members of staff who helped us were very nice also, Our house in less than 48 hours and again the process was really smooth. Would not hesitate to recommend One2one to anyone.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

I will 100% be using One2One Estate Agents again

Having recently purchased a property through One2One Estate Agents, I can honestly say I'm glad the house I really wanted was being advertised by them. The whole process was relatively stress free from the initial phone call to me enquiring about the property, to the moment I had a phone call telling me the keys are ready to be picked up. I'm very happy with the service I received and hope that when I do decide to buy another property, that I will be using One2One Estate Agents to advertise my property and buy another property. Thanks guys!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Property sale

Zack valued the property promptly and it was listed by the end of the week, he’s always at the other end of the phone when needed. Great service for such a small fee.

March 16, 2021
Unprompted review

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