Oneassist Reviews 

Terrible, ineffective customer support and the plan itself. Don't take any of their plans on Flipkart, you won't get any benefit. And even if you are liable for settlement from last 12 days thier pathetic app is not able to update my bank details still let alone giving me settlement amount. I have mailed them like 100 times, talked to support people but no resolution.

Hello

This is in regards to my cracked screen due to an accident that happened oneasssit has closed my case saying negligence what is negligent and accident do you know the difference between both and how do you know its negligence when I as a customer who paid for the services that you offer and right now has to go through these things being rejected. Why would a person Break thier own tv which is just 18 months old and working fine accidents happen at any time its not deliberately done. If this case is not resolved I would be going to the consumer court for the fraud that you people are doing everywhere your reviews are worst and how claims are being rejected just like that if that is the case refund the money which I paid you ppl or repair my tv which you people have promised and I have validity until 3 years for this scam to end sr id 65762978 all these good reviews here is from thier own internal team or know person working there dont belive the scam they sell

My experience with OneAssist has been absolutely terrible. This company operates with zero transparency and highly misleading practices.

There was no clear communication about what services are included. I was just told to download the app and follow vague steps. When the technician arrived, I was suddenly asked to pay extra for AC servicing—even after having a 3-year protection plan. This feels like a complete bait-and-switch.

Customer service is even worse. The representative I spoke to was rude, argumentative, and completely unprofessional. Instead of helping, he raised his voice and handled the situation very poorly. This is not how a legitimate company should treat its customers.

What’s shocking is that for 3 years, there was no follow-up from their side. But the moment I requested service, they started quoting hidden terms and conditions. This clearly shows how they operate—take money first, deny service later.

At this point, I expect a refund of the amount I paid for the service, or reimbursement for the AC servicing I had to get done myself.

To anyone reading this: do NOT trust this company. Be very careful before taking their services—they will mislead you and waste your money.

OneAssist is an absolute scam. I bought the extended warranty for my Titan Smartwatch (3|1.96" AMOLED Display | SingleSync BT Calling | Fast Charging | 110+ Sports) expecting some peace of mind, but what I got was total frustration. They rejected my claim with the most baseless, nonsensical excuses and refuse to even let me speak to anyone who could help. It’s a complete joke. They’ve built an entire system just to avoid paying claims, and the customer service is a disaster. This is nothing but a money grab. They steal your hard-earned cash for a warranty, then flat-out refuse to honor it when you need it most. OneAssist is a disgrace, and their team is a bunch of fraudulent crooks.

Pathetic from oneassist. They just find a way to reject the claim with a valid and illogical reason. There is no mechanism to escalate the issue nor do they let us speak. It's just one sided. Completely unprofessional and fraudulent. I have heard many negative reviews about them earlier and now I have experienced it myself. They just steal the customer's money in the form of extended warranty but make sure that no claim is honoured citing lame excuses and reasons. Shame on you oneassist and your useless team. You guys are a bunch of fraudsters

This is a scam company. If your product is damaged, they will not refund your money or repair it. They will find a reason for it.
I am experienced.

Pathetic service. Pls don't waste your money on them. They would not do diagnosis properly. Will try to sell you unnecessary accessories. If you refuse, they will not do service and not even update you about it. Dont buy their membership, I am already regretting it.

Very worst service

Worst insurance dont take one assist insurance waste of money there just reject with improper reason , problem would be different reason for rejection is different , DONT TAKE ONEASSIST INSURANCE, worst service i have seen i taken for 2 products and claim is rejected for different reason and still i havent received my product and money i paid

Very very good service thankyou one assist 👍

Very bad experience from oneassist. Very delayed service and finally they will reject your claim. Never buy any protection plan from one assist. It is wastage of money and time. If possible give it minus star

Good service and support system

Grt experience

Verry happy good experience and verry good behaviour thanks for helping meet bharmal

Nice ❤️‍🩹☺️ amazing 😍🤩 very good sarvice

I buy a full protection plan from one assist and while connecting usb cable of jio fiber the tv slips and fall and got a minor crack on display then i claim for insurance the denied what can I do

Never take insurance from OneAssist. Claim process is very bad. They will play all tricks to reject claims. One assist rejected my claim for accidental damage stating that the damage happened under mysterious circumstances, hence claim was rejected. There is no procedure to give clarification from customer side. There is no escalation matrix. Be careful while documenting claims, Once entry is made the one assist mobile app, they will look for excuses to prove it as non accidental damage.