One Education Reviews 1,864

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly platform and the exceptional support from the staff, who are often described as helpful, professional, and responsive. Many people appreciate the well-structured and easy-to-follow courses, which are seen as valuable for expanding knowledge and professional development. However, some customers have expressed dissatisfaction with certain aspects of the product, such as the quality of video content or the format of some courses, which they found unsuitable for their learning style. There were also occasional concerns regarding response times from customer service, with a few people reporting delays or a lack of communication when trying to resolve issues.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers praise the platform for being easy... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the support team for being responsive,... See more

Customer service

People report positive experiences with customer service, highlighting the patience, listening skills, and... See more

Product

Consumers find product to be ambiguous. While some reviewers praise courses like "Maths (Level 3)" and... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the quick feedback on quizzes,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have recently completed the Post Graduate certificate of Education, and I purchased this course as a refresher,, for subject enhancement The quality of teaching of the maths course is poor. I di... See more

Company replied

Rated 4 out of 5 stars

Very simple to use platform. Swift response from staff when I had a question. My only issue is that the cost of the certificate was not made clear up front. I was enticed by the discounted price o... See more

Company replied

Rated 4 out of 5 stars

You offer a good range of courses at excellent value. My son is the one learning C++. He does have difficulty understanding the tutor but we hope that will get better in time, it’s early days yet.

Company replied

Rated 5 out of 5 stars

I'm so glad that I could pass the exam and receive both the Quality Licence Scheme and CPD certificates and the relevant transcripts. After the course, I learn that teaching people English is not an... See more

Company replied


Company details

  1. Educational Institution
  2. Training Centre
  3. Training School

Written by the company

One Education is a leading online learning platform offering flexible, affordable, and industry-recognised courses designed to help learners build real-world skills and advance their careers. Whether you are starting with no experience and want to gain job-ready skills, a professional looking to upskill, a blue-collar worker aiming to increase earning potential, an aspiring entrepreneur building a business, or an educator improving teaching methods, One Education provides the right learning pathway for every goal. With a library of 5,000+ online courses, learners can study at their own pace, anytime and anywhere. We have helped over 2 million learners worldwide gain valuable skills, professional certifications, and practical knowledge that have supported career growth, improved employability, and helped many secure their dream jobs. Our courses are designed to suit different learning styles and career needs. Each course includes engaging video and audio lectures, downloadable study materials, interactive assessments, and practice exercises to ensure an effective and comprehensive learning experience. Maintaining high-quality standards, our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted, globally recognised training you can rely on. One Education is committed to making high-quality education accessible to everyone and helping learners achieve success in their personal and professional lives.

Our Accreditations and Memberships

Written by the company

Our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted and recognised learning standards.

Contact info

Promotion box for One Education

Upgrade Your Skills!

Any course for £8.50 – Use code TREAT8 at checkout.

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Company review

The company has a great initiative to educate people about early year teaching course.

February 26, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Syeda,

Thank you for your feedback! We’re glad to hear that you appreciate our initiative to educate learners through the Early Years Teaching course.

One Education is committed to providing high-quality courses that support learning and professional development, and your kind words mean a lot to us.

Regards,
Team One Education

Rated 5 out of 5 stars

Outstanding and easy to use!

February 23, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Victoria,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform outstanding and easy to use.

One Education truly appreciates your support and looks forward to assisting you again in your learning journey.

Regards,
Team One Education

Rated 5 out of 5 stars

Really well structured course very…

Really well structured course very helpful

February 20, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Harry,

Thank you for your feedback. We’re glad to hear that you found the course well structured and very helpful.

One Education is committed to providing clear and effective learning experiences and looks forward to supporting you in your future courses.

Regards,
Team One Education

Rated 1 out of 5 stars

Customer service will ignore emails.

I purchased the BSL course and have barely been able to complete it as the videos have no sound. I contacted customer services and had a response asking me to try a few things, and since then I've had NOTHING. I responded several times saying I'm still having issues, and my emails get ignored. I've been chasing this up since before July 2025. I am not pleased.

February 16, 2026
Unprompted review
One Education logo

Reply from One Education

Dear HK,

Thank you for sharing your email address. Our support team will recheck your case and follow up to ensure the issue is properly addressed so you can continue your learning without further disruption.

One Education remains committed to providing a smooth and supportive learning experience.

Regards,
Team One Education

Rated 5 out of 5 stars

the company is doing well for…encouragement

the company is doing well for encouraging lots of people to participate in learning

February 16, 2026
Unprompted review
One Education logo

Reply from One Education

Dear KikeKiks,

Thank you for your kind feedback! We’re glad to hear that you appreciate our efforts to encourage learning and participation.

One Education is committed to making education accessible and motivating for everyone, and your support truly means a lot to us.

Regards,
Team One Education

Rated 5 out of 5 stars

good lecturer, easy to learn

February 13, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Majesty,

Thank you for your feedback! We’re glad to hear that you found the lecturer good and the course easy to learn.

One Education is committed to providing clear and effective learning experiences, and we appreciate you taking the time to share your thoughts.

Regards,
Team One Education

Rated 3 out of 5 stars

The course was good

The course was good, lots of information and straight forward. however, I did pay for the 12 month access but was only allowed 1 more course included. So dissapointed.

February 2, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Learner,

Thank you for your feedback. We would like to look into this issue and resolve it as quickly as possible. We understand that the 12-month access provides great value, and we want to make sure your experience reflects that.

We could not recognize your account as there is no name or email visible. Please respond with your full details, including the email used to register or your order information, so we can verify your 12-month access and assist you with the additional course issue promptly.

Regards,
Team One Education

Update: The reviewer didn’t respond to our request within the 3-day period. Without the necessary details such as the registered email or order information, we are unable to locate the account or verify the subscription. This means we cannot investigate or resolve the issue accurately until we receive the required information from the reviewer.

Rated 5 out of 5 stars

I would high recommend to go for lifetime membership

I highly recommend opting for the Lifetime Membership. It offers exceptional value for money, providing deep, hands-on insights into practical ERP usage, core concepts, and real-world application. It truly serves as a "one-stop shop" for professional development in many fields.
I would also like to specifically thank Ashton Marsh for providing excellent customer service during my experience.

February 13, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Rehan,

Thank you so much for your kind recommendation and feedback. We’re delighted to hear that you found the Lifetime Membership valuable and that the courses provided practical insights and real-world applications.

With access to 5,000+ online courses, One Education aims to deliver exceptional value, and we’re also pleased to know that Ashton Marsh provided excellent customer service. Your appreciation truly means a lot to us, and we wish you continued success in your professional development.

Regards,
Team One Education

Rated 5 out of 5 stars

It was great

It was great

February 9, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Vanoosheh,

Thank you for your feedback! We’re glad to hear that you had a great experience.

One Education truly appreciates your support and looks forward to assisting you again in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

It was very useful and I have learnt so…

It was very useful and I have learnt so much from this course.

February 28, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Jesna,

Thank you for your feedback! We’re delighted to hear that you found the course very useful and gained so much from it.

One Education is committed to providing high-quality courses that support learning and skill development, and we’re glad this course met your expectations.

Regards,
Team One Education

Rated 2 out of 5 stars

Bsl course

I will update the rating if anything changes but initial feelings aren't great. Ordered a bsl course off Groupon was given login details that don't work.i have emailed one education and had an acknowledgement email but no further help.

February 8, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Ih,

Due to a server issue, your login credentials were not working properly. Our team has now fixed the issue.

Please check your course-purchasing email for the updated login details and you can start learning. One Education is committed to ensuring a smooth learning experience, and we appreciate your patience.

Regards,
Team One Education

Rated 1 out of 5 stars

Payment Taken but Subscription Not Activated – No Support Response

I purchased a Lifetime Premium subscription based on the promise of 24×7 support. However, after completing the payment, my subscription was never activated.
I am currently unable to:
Access the learning portal
Log in or start learning via the Android app
I have sent multiple emails (2–3 times) to customer support regarding activation and access issues, but no response has been received, even after 10–12 hours.
The payment amount (520 SAR) is currently on hold / uncleared in my bank account, but no service has been delivered so far. This lack of communication and failure to activate the subscription is very concerning and does not match what was advertised.
I am now forced to contact my bank to dispute the transaction due to non-delivery of service.
I hope the company responds and resolves this issue promptly, but based on my experience so far, I would advise others to be cautious.

February 7, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Aboobacker,

We understand your concerns regarding the activation of your Lifetime Premium subscription. Sometimes bank transactions take longer to process than standard online payments, and differences in currency can also result in temporary holds. Once the payment is fully confirmed, your subscription is usually activated automatically.

One Education is committed to providing a smooth learning experience and resolving such issues quickly.

Regards,
Team One Education

Rated 5 out of 5 stars

Helen P

I really enjoyed this course, was so easy to follow and flexible to do it at my own pace in my own time
There is a wide range of courses so looking forward to signing up to more!

February 4, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Helen,

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed the course and found it easy to follow and complete at your own pace.

We’re glad you’re looking forward to exploring more courses. One Education looks forward to supporting you again on your learning journey.

Regards,
Team One Education

Rated 5 out of 5 stars

Am glad I took a course with one…

Am glad I took a course with one education, the course setup easily to understand and customer service always helpful.
Definitely I take more courses.
Tuffa

February 4, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Tuffa,

Thank you so much for your kind feedback. We’re really glad to hear the course setup was easy to understand and customer service always helpful throughout the learning journey.

Great to know more courses are planned. One Education looks forward to supporting you again soon.

Regards,
Team One Education

Rated 4 out of 5 stars

Handy course

Handy course, ta

January 26, 2026
Unprompted review
One Education logo

Reply from One Education

Dear O. Lewis-Han,

Thank you for your feedback! We’re glad to hear that you found the course handy and useful.

One Education is committed to providing practical and easy-to-follow courses, and we’re delighted your experience reflected that.

Regards,
Team One Education

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I completed an online Human Resources Management course with One Education, and I found it to be extremely well-structured and easy to understand. The course content was very detailed and helpful.

January 21, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Vidhya,

Thank you so much for your wonderful feedback and 5-star rating! We’re delighted to hear that you found the Human Resources Management course well-structured, detailed, and easy to understand.

Your satisfaction means a lot to us, and we’re glad the course content was helpful in supporting your learning journey. Thank you for choosing One Education.

Regards,
Team One Education

Rated 5 out of 5 stars

One Education were absolutely brilliant…

One Education were absolutely brilliant in helping me pass my Level 2 Maths. Being dyslexic hasn’t been easy for me, but the course was really well laid out and easy to follow. The support and explanations made a big difference and helped build my confidence. I’m really grateful for the help and would highly recommend One Education to anyone who struggles with maths or needs clear, supportive teaching

January 19, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Scott,

Thank you so much for sharing your experience with us! We’re truly delighted to hear that our Level 2 Maths course helped you build confidence and overcome challenges along the way.

Supporting learners with different needs is very important to us, and it’s wonderful to know that the course structure, explanations, and support made a real difference for you. If anyone is searching for the best Level 2 Maths course online, One Education is a great choice, and we’re grateful for your recommendation. Wishing you every success in your next steps.

Regards,
Team One Education

Rated 5 out of 5 stars

Change of email address

Change of email address, Ashton Marsh was so help full in changing my email address. I had put my work email instead of my home email address. I was worried I would not be able to change it but Ashton was very helpful and amended it straightaway.
Thank you so much Ashton is was nice talking with you , you made me feel at ease.

January 19, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Karen,

Thank you so much for your kind feedback! We’re delighted to hear that Ashton was able to help you quickly and put you at ease while changing your email address.

One Education is committed to providing friendly and efficient support, and it’s great to know that Ashton was able to assist you so promptly. We’ll be sure to pass along your kind words.

Regards,
Team One Education

Rated 4 out of 5 stars

how to safeguard

it was great experience

January 17, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Bharathi,

Thank you for your feedback! We’re pleased to hear that you had a great experience with the safeguarding course.

One Education is committed to delivering clear and practical safeguarding training, and we’re delighted that the course was helpful and met your expectations.

Regards,
Team One Education

Rated 3 out of 5 stars

If was fine for £12.

If was fine for £12.
I did the Xero book keeping course, and it was an overview of the software, but nothing about book keeping. The tutor was good, the system worked well. But the course was years our of date, so when they were saying where things were I'd have to spend a bit of time working out where it was on the newer version of Xero. Also it timed out a bit and was a little glichie, but not enough to put me off.

January 16, 2026
Unprompted review
One Education logo

Reply from One Education

Dear Rosemary,

Thank you for sharing your feedback. We’re glad to hear that you found the tutor helpful and the system generally worked well.

We appreciate your comments regarding the course being slightly out of date and the technical issues you experienced. One Education is continually reviewing and updating our courses to ensure they stay relevant with the latest software versions.

We have informed the relevant team, and they will be contacting you as soon as possible to assist further.

Regards,
Team One Education

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