I have recently completed the Post Graduate certificate of Education, and I purchased this course as a refresher,, for subject enhancement The quality of teaching of the maths course is poor. I di... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very simple to use platform. Swift response from staff when I had a question. My only issue is that the cost of the certificate was not made clear up front. I was enticed by the discounted price o... See more
Company replied
You offer a good range of courses at excellent value. My son is the one learning C++. He does have difficulty understanding the tutor but we hope that will get better in time, it’s early days yet.
Company replied
I'm so glad that I could pass the exam and receive both the Quality Licence Scheme and CPD certificates and the relevant transcripts. After the course, I learn that teaching people English is not an... See more
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Company details
Written by the company
One Education is a leading online learning platform offering flexible, affordable, and industry-recognised courses designed to help learners build real-world skills and advance their careers. Whether you are starting with no experience and want to gain job-ready skills, a professional looking to upskill, a blue-collar worker aiming to increase earning potential, an aspiring entrepreneur building a business, or an educator improving teaching methods, One Education provides the right learning pathway for every goal. With a library of 5,000+ online courses, learners can study at their own pace, anytime and anywhere. We have helped over 2 million learners worldwide gain valuable skills, professional certifications, and practical knowledge that have supported career growth, improved employability, and helped many secure their dream jobs. Our courses are designed to suit different learning styles and career needs. Each course includes engaging video and audio lectures, downloadable study materials, interactive assessments, and practice exercises to ensure an effective and comprehensive learning experience. Maintaining high-quality standards, our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted, globally recognised training you can rely on. One Education is committed to making high-quality education accessible to everyone and helping learners achieve success in their personal and professional lives.
Our Accreditations and Memberships
Written by the company
- Our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted and recognised learning standards.
Contact info
63 St Mary Axe, EC3A 8AA, London, United Kingdom
- 020 3890 6420
- info@oneeducation.org.uk
- www.oneeducation.org.uk
Upgrade Your Skills!
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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So good
It has so much information and is definitely a challenge it was amazing.
November 29, 2025
Unprompted review
Reply from One Education
Dear Tamzin,
Thank you so much for sharing your experience, we truly appreciate it.
We’re really glad to hear the course provided plenty of useful information and offered a rewarding challenge. Knowing the learning experience felt amazing means a lot to us.
Your feedback inspires us at One Education to keep delivering high-quality courses that support every learner’s growth and confidence.
Regards,
Team One Education
Really simple process and took through…
Really simple process and took through some of the details. I didn't enjoy the AI style voice on a speech and language course. Otherwise, decent for a baseline knowledge.
October 30, 2025
Unprompted review
Reply from One Education
Thank you for your feedback, Georgia, we really appreciate you sharing your experience.
We’re pleased the course was easy to follow and gave you a good foundation of knowledge. We understand the AI-style voice may not suit everyone, and we value your input on this.
One Education is committed to providing clear, practical, and effective learning for all our students.
Regards,
Team One Education
Buyer beware - unable to cancel within 14 days for refund
Tried to cancel within the 14 days - and still no refund. They have taken my money, and now not communicating or refunding.
Joke it - it was a course on the Law and consumer rights ... and over £1000!
** Update ** I have had NO communication with the company or any offer of a refund even though I requested well within 14 days. I logged in ONCE and saw the format of the course and immediately knew with ADHD this was not possible to do and informed them.
Other courses are not dry written format - and there was no way of knowing prior to purchase.
Paypal dispute was due to ZERO communication or replies from the company - and I STILL have no response direct from them about the issue.
I have NOT logged in since asking for a refund as the course format is not suitable for myself to learn.
Buyer beware as there are no money-back guarantees obviously!!! No buyer protections either for poor quality course format that doesn't include neurodiverse ways of learning.
November 1, 2025
Unprompted review
Reply from One Education
The learner initially requested a refund on 1 November, stating that she was unaware the course was delivered as written material. We responded promptly, explaining that the course is an awarding-body structured programme and offered additional support, including a free one-to-one tutor session. As a goodwill gesture, we also offered a complimentary upgrade to our Prime Lifetime Access Plan.
Despite this support, the learner opened a PayPal dispute on 14 November claiming lack of communication. We submitted full evidence, including all emails and course details, and PayPal reviewed the case thoroughly, ruling in our favour on 26 November. The 1-star review posted does not accurately reflect the support provided or the final outcome of the dispute.
Regards,
Team One Education
Course was ok submitted my lost it…
Course was ok submitted my lost it submitted nothing £134 for certain that mean nothing is a joke
November 18, 2025
Unprompted review
Reply from One Education
Dear Kraig,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the course submission and outcome.
We have sent you emails and follow-ups regarding the issue to help clarify your concerns. We have specifically requested clarification on whether the concern is related to the course result, the certificate, or both. We are eager to resolve the matter and provide any assistance needed. Please note that all courses follow clear submission and assessment procedures, and certificates are issued only upon successful completion.
Regards,
Team One Education
Don’t like all the reading more videos…
Don’t like all the reading more videos or AI reading the modules to you would be preferred
Don’t like they charge you to resit an exam
Don’t like how moc exam and final exam questions are totally different makes having a moc exam pointless
Don’t like how part of completing the course is to make a trust pilot review it should be optional not mandatory.
Joining instructions was challenging had to reset me password several times before I got access.
Don't like the hidden costs of paying for a certificate should be sent by email for free!
November 19, 2025
Unprompted review
Reply from One Education
Dear Learner,
We have requested additional information to better understand and address the concerns raised; however, we did not receive a response within the given timeframe. Our support team has also attempted to make contact but was unable to do so due to the lack of details provided.
At this stage, we are unable to confirm whether the reviewer has genuinely enroled in or completed one of our courses, as we could not verify the information shared. We remain open to reviewing this further and are happy to assist once the required details are provided.
One Education is a trusted e-learning platform, committed to providing high-quality courses and reliable support. We take pride in helping learners achieve their goals and maintaining a positive, professional learning environment for all students.
Regards,
Team One Education
A fascinating and engaging course.
November 17, 2025
Unprompted review
Reply from One Education
Dear Frankp,
Thank you so much; we sincerely appreciate you taking the time to share your positive feedback.
We’re delighted to hear that you found the course fascinating and engaging. Creating learning experiences that are enjoyable, insightful, and easy to follow is exactly what we aim for, and it’s wonderful to know the course met your expectations.
Your support means a lot to us, and we remain committed to offering high-quality, accessible courses that help learners grow with confidence.
Regards,
Team One Education
Reply from One Education
Dear Marc,
Thank you so much; we truly appreciate you taking the time to share your feedback.
We’re delighted to hear that you found the course great and enjoyed the learning experience with One Education. Our team works hard to create content that is engaging, clear, and practical for all learners.
Your positive experience motivates us to continue providing high-quality courses that are easy to follow and help learners achieve their goals with confidence.
Regards,
Team One Education
Very is appointed with this company you…
Very is appointed with this company you take out a lifetime place that should include everything yet this is all wrong and they just keep emailing and calling to sell more stuff .
I have contacted them 3 time to cancel my membership under their 14 day cooling off period and so far they are not coming back to me re this and just asking more questions that i dont need to answer them on !
You have replied to this but still not replied to cancelling my plan
November 11, 2025
Unprompted review
Reply from One Education
Dear Nathan,
We’re sorry to hear about your experience. Please note that while the lifetime membership includes full access to courses, our team occasionally contacts learners with updates on new courses and offers, which is part of keeping learners informed about opportunities to continue developing their skills.
We understand this may feel overwhelming and appreciate your feedback, which we will consider to improve how we communicate with our learners.
Regards,
Team One Education
Reply from One Education
Dear Maryam,
Thank you for your lovely feedback! We’re so glad to hear you had a great experience and found the course excellent.
We’re happy that One Education could be part of your learning journey and wish you continued success.
Regards,
Team One Education
Scam charged for a free course
Paid £23.98 for a course that the instructor says in the videos is free on Udemy. One Education refused a refund despite clear misrepresentation.
November 5, 2025
Unprompted review
Reply from One Education
Dear Customer,
We’re sorry to hear about your experience. Our courses are independently hosted and supported by One Education to ensure quality learning and learner support.
We truly regret that the course did not meet your expectations and appreciate your feedback as it helps us improve our services.
Regards,
Team One Education
Great resources
Great resources, very easy to understand and revise topics.
Was confused on how knowledge was tested exam-wise.
November 5, 2025
Unprompted review
Reply from One Education
Dear Jaiya,
Thank you for your feedback! We’re glad to hear you found the resources easy to understand and helpful for revision.
We appreciate your comment about the exam process and will make sure it’s clearer for learners moving forward.
Regards,
Team One Education
Reply from One Education
Dear Ritamary,
Thank you for your feedback! We’re so glad to hear that you found the course very educative and that it helped you learn a lot.
Your growth and success mean a lot to us, and we’re happy to have been part of your learning journey with One Education.
Regards,
Team One Education
Had a great experience and learnt lots.
October 20, 2025
Unprompted review
Reply from One Education
Dear Amanda,
Thank you for your lovely feedback! We’re delighted to hear that you had a great experience and learned a lot from the course.
We’re proud to have been part of your learning journey and look forward to supporting you in your future studies with One Education.
Regards,
Team One Education
very useful
October 20, 2025
Unprompted review
Reply from One Education
Dear Sadegh,
Thank you for your feedback! We’re so glad to hear that you found the course very useful.
We’re happy that One Education could support your learning goals and look forward to helping you continue your educational journey.
Regards,
Team One Education
Excellent course and very well…
Excellent course and very well explained and easy to follow.
April 16, 2025
Unprompted review
Reply from One Education
Dear Darren,
Thank you for your kind words! We’re so pleased to hear that you found the course excellent, well explained, and easy to follow.
We’re glad your learning experience with One Education has been positive and look forward to supporting you in your future studies.
Regards,
Team One Education
its very informative as you learn new things regarding the subject.
my experience on this course was great as the videos were very easy to follow and digest the information. to expand and reflect your knowledges you are given quizzes which made the experience even more great.
October 4, 2025
Unprompted review
Reply from One Education
Dear Sana,
Thank you for your feedback! We’re delighted to hear that you found the course easy to use and well-paced.
We’re glad your experience with One Education has been positive and look forward to supporting your future learning.
Regards,
Team One Education
HR Management Learning
Easy to use and interface with. Informative and love the pace. Good idea to have a mock exam example
October 2, 2025
Unprompted review
Reply from One Education
Dear Paul,
Thank you for your feedback! We’re delighted to hear that you found the course easy to use and well-paced.
We’re glad your experience with One Education has been positive and look forward to supporting your future learning.
Regards,
Team One Education
very easy to follow and learn key points
October 1, 2025
Unprompted review
Reply from One Education
Dear Duygu,
Thank you for sharing your feedback! We’re so pleased to hear you found the course easy to follow and that it helped you learn the key points.
Your success means a lot to us, and we look forward to supporting you with more learning experiences at One Education.
Regards,
Team One Education
This was a fantastic course
September 29, 2025
Unprompted review
Reply from One Education
Dear Nicola,
Thank you for your feedback! We’re thrilled to hear you enjoyed the course and found it fantastic.
We hope the knowledge and skills you gained will be useful in your learning journey and future endeavors. We look forward to supporting you in more courses with One Education!
Regards,
Team One Education
total fraud
total fraud. the guy could not even spell things right. i took the onedrive course and he just took me through excel and word. totally useless. horrible presentation skills. ridiculous waste of money
September 29, 2025
Unprompted review
Reply from One Education
Dear Abdul,
We’re very sorry to hear about your experience and understand your frustration. Providing high-quality courses is very important to us, and we regret that the Onedrive course did not meet your expectations.
Your feedback has been shared with our content team so we can review and improve the course. If you’d like, please contact us directly with your order details so we can look into your concerns further and assist where possible.
Regards,
Team One Education
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