ONEONE SWIM Reviews 

807
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers had an average experience overall. Many customers encountered significant issues with their orders, experiencing slow shipping and long delays. Reviewers consistently report dissatisfaction with the return and refund process, waiting months without their money back or clear communication. Customer service is frequently described as unhelpful or unresponsive, struggling to assist with wrong sizes or delayed returns. Conversely, some people were satisfied with the products, praising comfortable fit, flattering designs, and vibrant colors. However, other customers noted significant issues with product sizing, finding items much smaller than expected or inconsistent, and some mentioned declining quality.

What people talk about most

Order

Reviewers express significant dissatisfaction with the ordering process, often advising others not to order... See more

Product

Customers consistently note ambiguous experiences with product, with many expressing dissatisfaction due to... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many customers reporting that they never... See more

Customer service

Clients share overwhelmingly negative opinions on customer service, with many describing it as "terrible,"... See more

Refund

People report negative experiences with refund, with many customers stating they were never refunded after... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The suits are fine, (not worth $130 per set) but they advertised free shipping with orders over $100. Shipping was still $20 for standard delivery which is insane. My order took over 3 weeks to arrive... See more

Rated 3 out of 5 stars

I love these swimsuits. They fit the best! However I have to share my annoyances on shipment times. They always take over 2, sometimes 3 weeks to ship out the product. A little long IMO... but it's wo... See more

Rated 2 out of 5 stars

If you're in no rush to receive your order than it's great. It took over a month for my order to even process and over two months for me to receive it. Order at your own risk but if you're looking to... See more

Rated 2 out of 5 stars

Very disappointing customer service experience with OneOne Swimmingwear. Unfortunately, I had a very bad experience with this company. I ordered a swimsuit that was on sale, but they sent me... See more


Company details

  1. Swimwear Store

Written by the company

Bikinis and swimsuits designed in California. Free Shipping + Returns on All US/Canada Orders. See our new collection. Instagram: @oneoneswimwear


Contact info

2.8

Average

TrustScore 3 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(807)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fav bikinis

The Kameron & jet bikini sets are my favourite. I own a few and plan to buy more. They are perfect for sauna, cold plunge, swimming and lounging. They look sexy while being comfortable.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality and Experience

It was an easy shopping experience and the swimsuits are great quality. The color vibrancy has not faded and the design is very unique! I also love the coverage especially with the top. There is a bit more material on the side of the top which I love because it prevents spillage of the underarms/armpits. Overall, a really well made swimsuit set!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fav bikini brand

literally, my favorite bikini brand. I buy 100% of my bathing suits from here because they’re reasonably priced and always fit perfectly. xx

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

The best out there…

The best quality bathing suits out there. Hands down! The fit is amazing, color and styles options are super cute and their customer service is amazing. I am a huge fan! ❤️💋

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

I got an international delivery and the…

I got an international delivery and the online support real was always really fast to answer my questions. The swimsuits are lovely and the colors really pop, a lot of random girls asked me where i had bought them. I’ll totally but again!!

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They took my money and never sent the bathing suit. The phone number doesn’t work, customer support portal doesn’t send. They will not answer my phone calls because the phone number online doesn’t work and won’t respond via instagram. I will be pursuing legal action.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

High quality items

I live in Florida and have my fair share of bathing suits. These are some of the cutest bathing suits I’ve ever worn and they fit really well and are nice and flattering. Both suits that I bought are really nice material. They have a thickness to them that’s high-quality. I will definitely buy again

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Not gonna lie

Not gonna lie, the shipping is painfully slow. But the product makes up for it because these bikinis are ELITE. Just order well ahead of your vacation.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

My favorite bikinis!!

One One bikinis are my favorite bikinis, and I’ve tried them all! This brand- the colors, prints and cuts are all incredible and the very best. I’ve had a few of them for over 5 years now and they still look brand new.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

ONE ONE is my go-to bathing suit brand

ONE ONE is my go-to bathing suit brand! I love how there are so many different styles and colors, all while being extremely durable and comfortable. If your debating purchasing a swimsuit, this is your sign to do it!

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Love this brand

Love this brand - they are super flattering and have amazing designs. I really like how you can buy individual sizes between top and bottom, which works nicely for my body type, and they have different bottoms based on how cheeky you want to be. Couldn’t recommend more!

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

This is beyond messed up

This is beyond messed up. I emailed at least five times to get my refund. I sent back FOUR HUNDRED DOLLARS of swim suits. I never got a refund OR got the swim suits back. So basically this company negligently robbed me of $400. I am a student, and I guess an idiot for thinking they would really refund me. Guess I am not getting that back. Please don’t buy these suits. This is a company run by criminals.

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY!
I made a first time purchased with this brand, ordering multiple sizes with the expectation of being able to return the ones that didn’t fit. Nowhere on the page of each item being sold, or on the page of checkout does it states that any discounted items are non-returnable and non-exchangeable. Only in a separate part of their website, that you have to dig deep for, can you find that information. They are purposely misleading their customers by omitting that information on all the main pages you utilize to make your purchase. In addition, their shipping is extremely vague, and when asked about it, they still won’t give you any information, and basically tell you it will ship when it ships. Expect 2 to 3 weeks.
And finally, good luck dealing with their horrific nonexistent customer service who will stand behind their sleazy and shady practices at all costs. For the cost of these swimsuits, and the availability of so many other competitors, choose any other company, but this one. I hope this review was worth the refusal to be an honest and transparent company.

February 5, 2025
Unprompted review

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