One Open Sky Reviews 

3,189
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The store manager in Herning and I were put into a bit of predicament by a third party regarding a product I wanted to buy. The store manager went above and beyond to sort something out so that I... See more

Rated 5 out of 5 stars

I was so happy I went to the store in Copenhagen. I was buying a sail and a board and they are just incredibly knowledgeable and service minded. And they even gave better prices than I can find online... See more

Rated 5 out of 5 stars

Very friendly staff which helped me instantly in solving my problems to get the items shipped to Germany (which is a bit tricky with the current version of the shop). Very fast delivery - thank you ve... See more

Rated 5 out of 5 stars

Bought a snowboard binding from Germany which was sold out everywhere here. Great customer service and very fast delivery. Fair shipping price. Thanks a lot.

Company details

  1. Winter sport Store
  2. Activewear Store
  3. Skateboard Shop
  4. Ski Shop
  5. Snowboard Shop
  6. Surf Shop

Information provided by various external sources

One Open Sky (tidligere Nautic Surf og Ski) er Danmarks største på vand- og snesport. Vi har et kæmpe udvalg og de bedste priser inden for ski, snowboard, skitøj, kitesurfing, windsurfing, SUP, kajak, neopren, tilbehør og tasker. Alle One Open Skys medarbejdere er aktive skiløbere, snowboardere og surfere og har mange års erfaring med de produkter vi sælger. Derfor kan vi altid garantere dig den optimale vejledning og de bedste produkter og priser. Vores online butik er spækket med over 10.000 produkter fra de mest populære brands og udvalget rækker bredt. At levere top kvalitet til gode priser er vores højeste prioritet!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(3,189)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic store manager and staff in Herning branch.

The store manager in Herning and I were put into a bit of predicament by a third party regarding a product I wanted to buy.
The store manager went above and beyond to sort something out so that I could buy the product.
I was already an enthusiastic customer of Oneopensky and now my loyalty and respect for the business and the people who work there has increased.
All of my experiences shopping at Oneopensky in Herning have been overwhelmingly positive.
All the staff have hands on I insightful knowledge of the products they sell.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very nice and professional

Very nice and professional, all arrived exactly when it was planned and the paddle board was very nice rapped. The consultancy on what product to buy was also very good :)

July 27, 2022
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I wrote an email to the customer service to request a product to be sent to the Copenhagen shop and they asked me to write to the shop directly instead of handling that internally. When writing to the shop directly the first time they reply and then I’ve been following up by email with them to which they have never replied back. Clearly they have some big issues internally that they need to address when it comes to doing their work and not have their customers doing it for them!

May 4, 2022
Unprompted review
One Open Sky logo

Reply from One Open Sky

Hi Ignacio, I apologize the hassle - as you know we first tried to order the products to you from our supplier, unfortunately they were quite slow. However, I am glad we got this problem sortet and delivered the products you needed from our other store. We appreciate your business.
BR
Frederik, One Open Sky

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