OneSociety Reviews 

536
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Gone downhill. Had to get in contact to get my order shipped. Despite paying the more expensive 24hr delivery... no response to the email, product just arrived four days later. Making the expensive op... See more

Rated 5 out of 5 stars

My partner regularly uses One Society products which smell divine, I recently took the liberty of 'borrowing' his berry & melon body balm & its safe to say its now mine! I think everyone should pop 1... See more

Company replied

Rated 3 out of 5 stars

After taking payment and receiving email asking to review my goods these were delayed only after emailing found out for future reference I would suggest letting customers know. I understand small busi... See more

Company replied

Rated 1 out of 5 stars

The composition of the beard butter and balm are spot on, moisturising the beard without leaving it greasy, but the butter on all but one of the scents I purchased smell like plasticine. My order was... See more

Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Industry
  6. Cosmetics Store

Written by the company

Onesociety Men's Grooming Products. Carefully selected ingredients to ensure the best quality products at a very reasonable price. Discover our unique range of oils, balms, wax's, creams, butters & much more on our website Made In Hastings England


Contact info

2.8

Average

TrustScore 3 out of 5

536 reviews

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No history of asking for reviews

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2.8

All reviews

(536)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not as good as before

The bay rum beard shampoo has lost its scent,,a section of my order was missing,

November 22, 2022
OneSociety logo

Reply from OneSociety

Hi Gary
Thank you for your honest review, we really appreciate you being a returning customer :)
As regards to the emails I try to spend time with the family on Saturday evenings and Sunday.
But I have seen the email regarding the missing bay rum beard balm and did reply before I left the office Saturday afternoon saying we will get it sent out Monday for you, I will make Sure we get the bay rum beard balm and also a replacement beard shampoo bay rum out for you.

I Sincerely apologies personally for this mistake, we do try our very best as a small family run brand to deliver the best service for our customers, but very rarely mistakes do happen

I hope you can understand, and will not let this tante your trust with our company

Kindest regards

Corie
Onesociety

Rated 5 out of 5 stars

Christmas present

I brought this product as a present so hopefully they will like it. Delivery was excellent

December 4, 2022
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Reply from OneSociety

Hi Elleen

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Great product

Great product - boyfriend loves it!

December 13, 2022
OneSociety logo

Reply from OneSociety

Hi Crystal

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Give them a go

Great selection of scents and products, fast delivery. I’m a regular with OneSociety and have never been disappointed with them.

November 29, 2022
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Reply from OneSociety

Hi David

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 1 out of 5 stars

Ordered on 26th November, still waiting.

Ordered on 26th November. Still waiting for order to arrive? Sent two emails, neither have been replied to. I am aware there have been strikes with postal service but should still be here by now surely.

November 26, 2022
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Reply from OneSociety

HI

Thank you for getting in contact, as you know royal mail and many other unions within the UK have been striking, and thus has really slowed down delivery times for small companies like us. I am sorry for the delay, royal mail and ourselves are doing everything we can to get everybody's parcels to them in time for the holiday :)
Kindest regards

Corie
Onesociety

Rated 5 out of 5 stars

Beard butter

It is made with natural products which is very important to my son. (its a Christmas present!) Its well packed with re-cy label material. Great choice and im sure the smell will be just as good 😀

December 7, 2022
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Amazing products even if your beard is…

Amazing products even if your beard is thick and corse like mine. The oil and balm will leave it soft. The oil smells amazing and is a good weight. Runs though the beard nicely plus leave a nice shine. The balm is nice and thick and hold the beard well while still leaving it soft and too move.

I thought there were jusy going too be another crapy beard care company. I'm so glad I was worng. Big thanks to eve too packing my order and replying to my comments on Facebook aswell.

December 9, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 1 out of 5 stars
OneSociety logo

Reply from OneSociety

Hi Gillian,

I am so sorry Gillian, it has been a bit of a nightmare, we have had royal mail strikes, which have meant all orders are being delayed getting to the customer, but it should have been with you by now, as it looks like it has been lost by royal mail, we will send a replacement out today for you 1st class again :)

Kindest regards

Evi
Onesociety

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I love the products. Bought multiple times and NEVER seems to disappoint. Love the products, the people and what they stand for.

December 3, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 4 out of 5 stars

Product is apparently well liked by my…

Product is apparently well liked by my recipient. I paid extra for express delivery but it still took 6 days. I was not clear of express delivery terms so maybe my mistake.
I bought a bundle but would have been nice to bundle 'different scents' for a slightly reduced cost as well.

November 19, 2022
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Reply from OneSociety

Hi Susan

Thank you for your feedback, im happy to hear your recipient enjoyed the products, and once again thank you for supporting our brand :)

Regards to the delivery, we do send all parcels out tracked and when paid for express we send out as 24h. But at the moment due to royal mail strikes things are set back a little bit with each parcel due to the overload royal mail have due to the strikes.

I hope this clears things up for you a little better :)

Kindest regards

Corie
Onesociety

Rated 3 out of 5 stars

Not the best start

After taking payment and receiving email asking to review my goods these were delayed only after emailing found out for future reference I would suggest letting customers know. I understand small businesses can be difficult but this is easy to address and most people I guess wouldn't mind. Once received products I was surprised to find all together in plastic wrap in a jiffy bag ( is this plastic recycled? ) personally didn't think it was needed. As for products so far so good will be post again once all used and be able to give a genuine honest review.

November 21, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi Barry
Thank you for your feedback :)
Good to hear you are enjoying the products.

Regarding the shrink wrap, we have to do this due to the oil potentially leaking and causing damage within the royal mail system.

Can Individuals Recycle Shrink Wrap in the UK? Plastic shrink wrap film made from low-density polyethylene (LDPE), typically marked with a recycling number four on the product, can be easily recycled.

Kindest regards

Corie
Onesociety

Rated 5 out of 5 stars

The butter have very nice consistency…

The butter have very nice consistency and smell and the delivery was very fast. Im very happy with the purchase.

October 25, 2022
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Fantastic product really quick service…

Fantastic product really quick service and all at a good price

November 24, 2022
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Excellent product and value for money.

Excellent product and value for money.
Great smell and no more iching.

November 7, 2022
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Great company

Great company, been using them for a year now and never disappoint.
Great products for your beard and good deals and prices.

November 22, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Hemp Cream

I’ve tried a few of their products and I’m continually impressed. Currently I’m using the hemp moisturiser cream because I suffer from psoriasis so my hands get very dry in the winter, so I need a non oily moisturiser to top up on and it’s great for me!

November 22, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 1 out of 5 stars

Never received my order

Never received my order! What else can I say.

November 21, 2022
OneSociety logo

Reply from OneSociety

Hi Chris,

I am so sorry Chris, it has been a bit of a nightmare, we have had royal mail strikes and an ingredient for your order of cedarwood and lime beard shampoo delayed by our supplier. But we did get your order out today :)

I am so sorry again, as a small company we do try our very best to keep everybody happy and get parcels out on time, but very rarely this isn't the case. I hope this does not effect the way you view the products when you do get them :) And if you would like a refund, be sure to let us know either by phone or email :)

Kindest regards

Evi
Fulfilment Manager
Onesociety

Rated 5 out of 5 stars

It’s a 10 from Len

The products smell great especially the bay rum flavour and they’re reasonably priced.

I’ll defiantly be ordering again

November 10, 2022
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Great website easy transactions…

Great website easy transactions competitive prices brilliant products,
Long term customer,
Good communications.
Highly recommended
Thanks

November 10, 2022
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

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