OneSociety Reviews 

536
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Gone downhill. Had to get in contact to get my order shipped. Despite paying the more expensive 24hr delivery... no response to the email, product just arrived four days later. Making the expensive op... See more

Rated 5 out of 5 stars

My partner regularly uses One Society products which smell divine, I recently took the liberty of 'borrowing' his berry & melon body balm & its safe to say its now mine! I think everyone should pop 1... See more

Company replied

Rated 3 out of 5 stars

After taking payment and receiving email asking to review my goods these were delayed only after emailing found out for future reference I would suggest letting customers know. I understand small busi... See more

Company replied

Rated 1 out of 5 stars

The composition of the beard butter and balm are spot on, moisturising the beard without leaving it greasy, but the butter on all but one of the scents I purchased smell like plasticine. My order was... See more

Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Industry
  6. Cosmetics Store

Written by the company

Onesociety Men's Grooming Products. Carefully selected ingredients to ensure the best quality products at a very reasonable price. Discover our unique range of oils, balms, wax's, creams, butters & much more on our website Made In Hastings England


Contact info

2.8

Average

TrustScore 3 out of 5

536 reviews

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2.8

All reviews

(536)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Products good, service poor

Items 4 weeks late with poor customer service.

However once products arrived they are of very good quality.

Only after leaving a very poor review did they get back to me and resend the items, as royal mail had clearly misplaced the delivery.
Heed this tale...

February 1, 2023
OneSociety logo

Reply from OneSociety

Hi Alex

As discussed on the phone today with you, unfortunately, royal mail has lost your first parcel, I have made sure we sent out a replacement for you today :)

I am so sorry about this, this really does affect our small UK business, but do not worry, your replacement is on its way to you and here is your tracking.

Royal Mail - JC461336891GB

Kindest regards

Evi
Onesociety

Rated 5 out of 5 stars

Beard balms/Butter

Only used beard balm and butter good quality products decent hold from the beard balm,good scents. Speedy dispatch all in all quality products quality service will definitely be using again.

January 28, 2023
Unprompted review
OneSociety logo

Reply from OneSociety

Hi Paul

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

The growth is real

One of my mates recommended this to me and my beard has never looked better! Love the stuff and can't wait to see what the future holds for my beard!

November 21, 2022
OneSociety logo

Reply from OneSociety

Hi Max

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 1 out of 5 stars

No product received

No product received ! Dispatched 18th jan but nothings been received and no reply to my enquiry email

January 18, 2023
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Reply from OneSociety

Hi Dean

How was you're products when they arrived? Sorry again for the delay. Please get in contact for a 25% discount code on your next order with us, as a way of us saying sorry :)

-------------------------------------------------------------------------------------------------

Hi Dean
Thank you for getting in contact

I'm sorry your parcel has not arrived yet, we can confirm your parcel left us the day after you ordered with us, and the tracking is reading that it is with royal mail, they have had big delays due to strike action and are still catching up with the mountain of parcels they built up over the strike periods.

Please do get in touch when you receive your parcel as we would love to know your thoughts on the products, and give you a discount on your next order :)

Kindest regards

Evi
Onesociety

Rated 5 out of 5 stars

Great products smells great and …excellent quality

Great products smells great and works well and very personalised service highly recommend this company

January 15, 2023
OneSociety logo

Reply from OneSociety

Hi Andrew

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Great scent

Great scent, great quality, great delivery time service.

The scents are good but don’t last a long time. All in all a good bunch of products for the price range :)

January 23, 2023
OneSociety logo

Reply from OneSociety

Hi Elliot

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Product is excellent

January 21, 2023
OneSociety logo

Reply from OneSociety

Hi Stephen

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Good advice.

The team have been very helpful in answering questions relating to the products I have ordered, I will continue to use them in the future.

January 23, 2023
OneSociety logo

Reply from OneSociety

Hi Chris ;)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Amazing product and company!

Love the beard balm, fab texture and fragrance! No other company comes close for beard products.

January 19, 2023
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Reply from OneSociety

Hi Nick

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Honestly amazing company all around

Honestly amazing company all around! The products are amazing and the staff are so genuine and friendly. I don't think I'll go anywhere else for my beard and hair!

January 1, 2023
OneSociety logo

Reply from OneSociety

Hi Nathan

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

One Society, all your beard care needs

When I first started my beard journey 2 years ago I found and started using oils, balms and butters from One Society. Their products are amazing, perfect consistency and texture, scents are gorgeous and overall feels great for your beard and skin. After long term I started using other brands as I’m a believer in mixing things up now and again but recently I placed another order of oils and butters from One Society. It was nice to have that old excitement when you get home and there’s a package from them. Packaging is great, speedy delivery and as above the products are amazing. If you haven’t tried them I urge anyone in the beard world to give them a look. Hit ‘em up, Onesociety!

January 10, 2023
OneSociety logo

Reply from OneSociety

Hi John

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

100% Recommend

Great Customers Service.
Great Communication.
Great Products.
Great Brand.

January 11, 2023
OneSociety logo

Reply from OneSociety

Hi Luke

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Excellent product! Will buy again!

Excellent product!

My partner had wanted a great grooming kit for his beard for a while, i decided to buy this one and also the hand cream as he suffers with dry hands.

He loves them, got a mixture of products like the beard shampoos, oils and butter.

Also loved the hand cream!

Thanks! Will definitely buy again

January 12, 2023
OneSociety logo

Reply from OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Do Your Beard A Favour

Fantastic products, great value for money and an efficient service. Would highly recommend. Do your beard a favour and treat it to OneSociety

January 12, 2023
OneSociety logo

Reply from OneSociety

Hi Martin

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars
OneSociety logo

Reply from OneSociety

Hi Jez

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Pleasent-smelling products work's well…

Pleasent-smelling products work's well with my beard and my skin has stopped annoying flaking and fast delivery time

January 9, 2023
OneSociety logo

Reply from OneSociety

Hi Chris

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

What a great company friendly and great…

What a great company friendly and great products. Had issues via royal mail and they went above and beyond to get the product to me and it's the aloe Vera moisturiser not only used for my beard but my bald head lol . Thanks again.

December 22, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi Jason

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 5 out of 5 stars

Great products and service

First, the beard products are amazing. They smell so good and leave the hair so soft and styled. Their customer service is also great. Very friendly and efficient.

December 21, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi Jennifer

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Rated 3 out of 5 stars

I didn’t get what I ordered fragrance…

I didn’t get what I ordered fragrance wise Iv tried to contact them through email but no reply which is a-shame as I like to resolve any problems before reviewing but sadly I just not order from them again this review is based on the fact they didn’t contact me back although I haven’t used the product as I don’t like the fragrance. This issue got resolved and I received the goods I originally wanted the product seem to be good value for the money

December 10, 2022
OneSociety logo

Reply from OneSociety

Hi Anthony
Thank you for the feedback, sorry to hear we didn't get back to you, we have been dealing with a lot of customers due to royal mail delays, I just replied to you now via email :)
It was unread so we must have missed your message, I am terribly sorry, we are happy to help with this problem :)
Please reply to the message, Hope your enjoying the rest of the products

Kindest regards

Corie
Onesociety

Rated 5 out of 5 stars

oil,balm,butter and shampoo

I brought the oil,balm,butter and shampoo.
Really good product. Great smell.
100% be buying from them again.

December 16, 2022
Unprompted review
OneSociety logo

Reply from OneSociety

Hi Kieran

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

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