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One Stop Castles 

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Party Store
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See what reviewers are saying

Rated 1 out of 5 stars

booked a bouncy castle for my child’s 4th birthday party on 30/8. The company never turned up and gave no communication at all. I rang several times and left messages on their business Facebook pa... See more

Rated 3 out of 5 stars

Delivered on time and set up with no problem. However, the product was dirty and needed hoovering after setting up due to a previous event which delayed the start time of my use of the inflatable. A c... See more

Company replied

Rated 1 out of 5 stars

RUBBISH COMPANY! booked with them for 12/10 everything was fine until i requested the risk assessment and insurance which the man said he will send over, then called me back to state he wouldnt be abl... See more

Rated 5 out of 5 stars

I hired One stop castles based off reviews from the local area. Booking was easy, communication was prompt when I had questions. They arrived on the day on the exact time I had booked, had great c... See more

Company details

  1. Party Store

Information provided by various external sources

We are proud to say we have the biggest range of character bouncy castles and slides for hire in East London and Essex. Our range includes, Peppa Pig, Moana, Paw Patrol, Jojo Siwa, Trolls, Frozen, Thomas, Pokemon, Shopkins, Disney Princess, Minecraft, Fireman Sam, Mickey Mouse, Minnie Mouse, My Little Pony, Cars Power Rangers and of course our famous Disco Domes.

Contact info

All reviews

(158)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent

Excellent - Super easy to deal with and everything was set up and collected with no fuss what so ever. Wouldn't hesitate to use again.

Thank you

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

100% recommended for bouncy castle hire

This company was very professional and helpful from start to finish.

Their website was easy to navigate, lots of photos of products, good combo deals for parties. Easy to book online. Their phone number on the website was always manned and the person answering my queries helpful and polite everytime. They also provided me with a Public Liability insurance document within seconds of me asking for one as my community centre hall required it.

We paid on delivery of the bouncy castle and ball pit. They were on time. Set up with no fuss and same for taking it all away.

I will DEFINITELY use this company again, and 100% recommend it. I hope they make your party as successful as they helped to make my sons 1st Birthday!

July 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great

Reliable, friendly guys. Second time using this company and will use again. I recommend them.

July 23, 2018
Unprompted review
Rated 3 out of 5 stars

Speaker wasnt working

The speaker that came with the disco Bouncey castle wasnt working and nothing was done about it when they came to collect.

July 14, 2018
Unprompted review
One Stop Castles logo

Reply from One Stop Castles

We are sorry about this, If you had contacted us about this while the castle was being hired out we could have talked you through it on the phone or came and helped you. Unfortunately you only let us know as we collected therefore there wasn't much we could do.

Kind Regards,

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