What a fabulous find! We needed a supplier to produce some bespoke Medieval banners for an event and after a lot of research we settled on One Stop Promotions. The team couldn't have been more helpf... See more
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See what reviewers are saying
One Stop Promotions/Flags and Flagpoles is a fantastic company to deal with. They offer a wide range of high quality products at a competitive price, quick turnaround and excellent communication which... See more
Fairly frustrating to work with Onestop due to the slight incompetence of the customer service rep. Lots of unnecessary emails and lacking in social graces. Didn't use my name once. Lacked people ski... See more
Company replied
I just ordered 6 A3 synthetic custom made bunting for decorating a marquees for my daughter’s rowing boat club. I’m thrilled with the bunting. It looks brilliant! From my initial “chat” on the website... See more
Company details
Information provided by various external sources
Promotional merchandise and corporate imaging solutions
Contact info
17 Gelders Hall Road, LE12 9NH, Shepshed, United Kingdom
- 01509501197
- lian.martin@onestoppromotions.co.uk
- www.onestoppromotions.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent Customer Service
I was recently given the task to order a flagpole on behalf of a local Parish Council. I had lots of questions, and these were dealt with swiftly and concisely by Becky Fox whom I dealt with throughout the process. The advice provided was clear, the process was explained and the item was delivered swiftly and exactly as ordered. I would absolutely recommend One Stop Promotions to others, and can confirm that I was provided with a 100% customer service by Becky.
What a great service
What a great service, super helpful and super quick.
My client was delighted
many thanks
Printing roller banner for an event
We needed a last minute job to be printed and delivered in a few days. Matt and Lucy were really helpful and responsive to our requests. Item was delivered in time and looks great. Thanks everyone.
Great service speedily turned around…
Great service speedily turned around and quality was excellent. Thanks to all concerned for a job well done.
Excellent service and product knowledge
I've been working with OneStopPromotions for over 3 years, and the service has always been to the highest standard. Matt has been excellent at advising on certain products and has always been quick to come up with solutions!
Very competitive quote with excellent…
Very competitive quote with excellent customer service and very quick delivery.
Thank you
Clair Doughty
The Butterfly Hospice
Absolute dump and that is being…
Absolute dump and that is being generous. The shops are awful in terms of stock holding. People were praying on the floor in the changing room of one shop! The traffic is a nightmare due to roadworks outside the shopping centre. It took us 90 mins to get in and 40 mins to get off the carpark.

Reply from One Stop Promotions
Matt is always very prompt with his…
Matt is always very prompt with his responses and always gives great recommendations for products that would suit our company events. Print quality and products have been excellent and if there are ever any issues or concerns, these are always resolved without delay.
Excellent customer service and product knowledge. Would definitely recommend.
I have been using Matt and the team for…
I have been using Matt and the team for a couple of years and they have always been so helpful and efficient. Communication has always been clear and honest and when you work with so many different suppliers this is always important and helps them stand out from others.
Matt has been amazing to work/deal with…
Matt has been amazing to work/deal with - always super efficient with his responses and understanding of what we ask for.
Also has a great team helping him!
Excellent company
Matt and team are always excellent - fast response, friendly, professional, and great branded products. We have been using them for years and have always had a positive experience. Highly recommended.
Great customer service
Great customer service. Banner arrived and is fab quality and size.
Flag did NOT look at all like the Approved Image!
The flag that was produced for me did not look at all like the image I approved. When I asked why this was the case, I was told in a defensive manner that "due to the nature of the fabric" I would never get a true white or black on this flag. This was never explained to me or anywhere on the website. However what was provided was 100% NOT what I approved. Additionally customer service needs to be improved as the 1st person who I dealt with was not experienced about any file types which required another person to get involved. Oddly I purchased the Flags and Flagpoles, but this one stop promotions was the email communication - its unclear what company I am dealing with. I would not recommend this company as there are many others in the market who can provide better service and product.
proffesional polite service
Friendly helpful staff, realistic turn around-times
good quality finish to the flags we ordered.
We will be placing another order this week
Great service!
Great service - quick turnaround, easy communication and very helpful. Flag was exactly what we needed.
Highly recommended!
We had been let down by a supplier and thankfully Jo and the team turned round an amazing job for us in just over 24hrs. Highly recommended!
Couldn't recommend One Stop enough!
I couldn't recommend One Stop enough, especially our account manager Becky Fox, she has been extremely quick at responding to me, going above and beyond to help with our various orders; we are going through a re-brand so there has been a lot of changing elements! Personally, I am extremely happy we found One Stop and the experience has been so positive.
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