Online4discounts Reviews 

Quality products at low prices. Just what they say they do. Vic was brilliant to deal with & my bed arrived the next day. Top service.

I purchased furniture via Amazon. Four pieces of furniture. I started assembling the drawer set and the drawer panels wouldn't align. The drawer panel was discoloured and the handles scratched. I hadnt opened the other furniture boxes at all and initiated a return and refund. They ignore messages unless it comes from Amazon. This company is AWFUL. I wish I had read reviews online before I ordered from Amazon where they had decent reviews. First they offered replacement parts which I do not want. The quality of the furniture is poor. I didn't even open the rest of the stuff because it was that bad. Then, after intervention from Amazon the company said I would have to cover the costs to return the furniture if I wanted a refund. I went through Amazon who found this rather peculiar but apparently there is a loophole that sellers like this company use. They don't deny your right to return but you have to pay for the collection and delivery. As the item is defective, Amazon will cover the cost of return which is such a relief. But the company had the audacity to write to me and tell me I haven't assembled correctly and that I want to get a free delivery from Amazon. Shocking, unprofessional, rude and just bullish. I had no idea Amazon would even cover the cost of the return! But grateful they will.

DO NOT BUT FROM THIS COMPANY. THEY ARE TRULY AWFUL.

These people are criminals, and very very low, We purchased a bed, and it was not delivered yet listed as delivered. This cheap company is very unhelpful. and should be out of business. I have never in all my life seen a company not even try to do something about the problem.
As soon as they get your money all the emails end.
On top they are not at all bright, I recorded every call and correspondence and these simple two contradict themselves. The simple person forgot that he told me the bed would be delivered on monday. yet he said it was delivered on saturday. In all my years I have never seen such a low company they should be out of a job. I have opened a claim and if I don't get my money I will be taking these criminals to court. they need to be shut down.

Do not order from this company. It’s a complete scam

DO NOT order from this seller. Sent wrong size bed and they refuse responsibility and will not rectify problem but will not openly say it's Amazon's fault either. Worst customer service ever! They're cowboys, happy to take the money and run. Please avoid them as I am now having to fork out for a mattress that I can't afford to fit a bed that was not what I ordered! It's shameful. Would give 0 stars if I could

I ORDERED A TV UNIT FOR THESE THROUGH EBAY, I RETURNED IT DUE TO THE SIZE, PAYED 35 TO POST IT BACK.... THEY DENIED ALL ACKNOWLEDGEMENT OF MY ORDER EVEN THOUGH I GAVE THEM MY ORDER NUMBER, EMAIL PROOF TO AND FROM A GUY CALLED SEAN, PROOF OF RETURN.....THAT WAS AT THE BEGINING OF MARCH. THESE PEOPLE ARE DISGUSTING! DAM RIGHT THIEVES! I HAVE LOST £140 TO THESE COWBOYS!

We ordered a cabinet from this supplier and when it arrived it was only part of the cabinet so we returned it.

It’s been 2 months and they have said although there is a signature proving that it was returned to them they can’t find it therefore they don’t have it and they won’t refund me. Clearly this is a cowboy business who do this regularly.

NEVER NEVER use this company. You will lose your money

I bought a bed on an Amazon UK store online4discounts. It was ordered online whilst we were on holiday on 06.01.2020 for delivery on the 10.01.2020. It never arrived. Tracking was telling that there was a delay and would be delivered on the 15.01.2020. I contacted online4discounts and they produced a ticket from XDP express couriers with a signature, stating it was delivered and signed for on the 09.01.2020. We were all still on holiday until the 10.01.2020 and my son that was still in the UK was at work. I sent our flight tickets to online4discounts and they said I will need to contact the courier as far as they’re concerned I have my bed. I tried to call the courier twice and they never answered. It was just on hold for almost 40 minutes the first time and 30 minutes the second time. Even the answering machine sounded odd, saying if it’s about a missing order you have to contact the company it was ordered with and not them, yet online4discounts are saying saying to call the courier. It is all extremely unprofessional and not anything I have dealt with before. On reading reviews on XDP express, it seems this is quite common practice. After many weeks of not getting anywhere, Amazon A to Z arranged a refund.

Ive given a 1 star as there isnt a 0, i waited weeks for my ottomen bed, the first one they said when it arrived at warehouse it was damaged so would not send out to me, however i think this was untrue as tge one i received had a part that tge holes had been made too big for the screws to go in,(these holes are made at the factory) as we looked closer we could see the holes had filler and was sanded! So i rang the company there answer was we did it as there factory doesnt stock filler!! I have never come across such a useless company in my life they dont deserve to have peoples hard earned money for the rubbish they sell !!!!!

Avoid Avoid Avoid !!!
Had only half my bed delivered been waiting one week for problem to be rectified. Getting nowhere, company tells you anything apart from the truth. Wont hold my breath for my refund. Will be looking for answers as to why Amazon lets this company trade on their site considering the feedback they any their courier partners get.p

I have ordered a wardrobe through Amazon from this company. Estimated FREE delivery in 5 day, not bad I thought. After 10 days I contacted the carrier (company named XDP) to find out, where it is. I've been told my order got lost "BECAUSE NOBODY CHASED IT UP FOR TWO WEEKS" and I need to contact the vendor to ship it again. Well, I called Online4discounts to help. The CS person told me that my order is surely not lost and that he's going to sort it out for me. Another 2 days gone and carrier called to let me know that my parcel has been found in wrong depot and that they are going to deliver it asap. Next day I am getting message that it's going to be delivered and nothing. This happened 5 more times, however they consider it as a DELIVERY ATTEMPTS and wanted to ship it back to Online4discounts. I called O4D and demanded my order to be delivered as I even booked half a day of holiday once, when waiting for it, because the delivery slot was between 2 and 5pm and nobody turned up. They agreed and give my order new consignment number to try to deliver it again. Same thing, geting slots, never get anything delivered. I am calling XDP again to find out that they are trying to deliver it to a wrong address! Carrier blames vendor, vendor blames carrier... I have been assured that my address is correct now and my order is finally going to be delivered. No, it wasn't. What apparently happened, the carrier updated my address inside of the order, but no one could be arsed to print new labels and stick it over the old ones one my parcel so the driver WHO WAS SUPPOSED TO CALL ME AND NEVER DID has tried to deliver it to the wrong address again. I decided to cancel the order and guess what, I HAD TO PAY FOR THE FREE DELIVERY and not just once but twice (20 quid), because they had to ship it twice and it was MY FAULT THAT THEY WERE UNABLE TO DELIVER IT! Unbelievable! The funny thing is that I have ordered from this company previously, but just small items and they were all delivered by Royal Mail with no problems so it's kind of obvious that fault is on the side of the carrier. However, I've been explained by a customer service person from Online4discounts that someone has to pay the carrier for the delivery attempts and that they are not going to pay, because they have dispatched it, carrier tried to deliver it (they have a proof of the parcel being scanned every day on the van in the morning and back to depot in the evening), BUT IT¨S MY FAULT THAT I WASN'T AT HOME, MAYBE BECAUSE I DO NOT LIVE ON THE ADDRESS THEY WERE DELIVERING IT TO, SO I AM THE ONE PAYING!