OnlineCarStereo.com Reviews 

588
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Provide good prices on name brand products fast shipping .only thing i didnt like is that i didnt like is that there installer did not answer me thefe web page says customer support i reach out with a... See more

Company replied

Rated 1 out of 5 stars

Ordered morel speakers got an email that the speakers were not in stock would take 7-10 to ship i called to cancel the order they said 3-5 days to get the refund weeks passed kept calling no refund ha... See more

Rated 5 out of 5 stars

Really pleased with their work. Onlinecarstereo.com was very patient with me while I shopped online, gave me a great, 15% off deal, with installation INCLUDED! Then, PCH Custom Audio installed it, fre... See more

Company replied

Rated 5 out of 5 stars

A 900 dollar mxa46sb28 soundbar for around 400 shipped is a hell of a deal. It sounds amazing with 4 6.5 inch speakers and 4 tweeters. The memphis app wouldn't download, it said basically my phone was... See more

Company replied

Company details

  1. Car Stereo Store

About OnlineCarStereo.com

Written by the company

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers.


WHY CHOOSE US

*Unparalleled Selection of Top Brands


At Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.



*Exclusive Bundles and Unbeatable Discounts


We understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality.




*Expert Guidance and Customer Support


Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable.




Experience the difference of OnlineCarStereo.com – where innovation, value, and expertise converge to provide you with an unmatched car audio shopping experience. Join us in redefining in-car entertainment and transforming your drive into an auditory masterpiece.

Contact info

3.4

Average

TrustScore 3.5 out of 5

588 reviews

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3.4

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(588)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

OnlineCarStereo hit my expectations

OnlineCarStereo hit my expectations, even through the product itself wasn't entirely what I needed. The customer support was great, and they made returning it very easy.

I'll be purchasing again from this site.

March 21, 2025
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

That’s awesome to hear! Even when the product wasn’t the perfect fit, great customer support and an easy return process make all the difference. Looking forward to your next purchase!

Rated 1 out of 5 stars

Horrible experience!

Horrible experience!! I had to Oder the mounts separately which is not a problem. However I ordered them on 3/3 and they still haven’t come even after I was told they were expected at the warehouse last week. Canceled today as I just need to be told the truth on expected delivery. I wasted almost an entire month waiting.

March 14, 2025
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Reply from OnlineCarStereo.com

Hello Joe, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA102, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 1 out of 5 stars

Bad customer service

Bad customer service

March 15, 2025
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Reply from OnlineCarStereo.com

Hello Matthew! We sincerely apologize if your experience with our customer service did not meet your expectations. Providing excellent service is our top priority, and we regret that we may have fallen short in this instance. Could you provide more details on the situation? Let me know how I can assist!

Rated 5 out of 5 stars

I have ordered products from here for…

I have ordered products from here for over a decade and have had very few issues. My last order was for a double din receiver for my God daughters first car. Only issue I had was the harness wasn't in stock. Dashkit, antenna adapter. Fit perfectly. Delivery was prompt. When looking for any mobile audio equipment this has always been my first stop.

March 15, 2025
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Reply from OnlineCarStereo.com

That's amazing! We truly appreciate your loyalty over the years. If you ever need more car audio gear, we're always here to help!

Rated 5 out of 5 stars

Happy with customer serviceThe product came on time

The product came on time, when speaking to customer service, they were very knowledgeable on the warranty questions I had. I'm pleased with the overall service and product purchased.

March 15, 2025
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Reply from OnlineCarStereo.com

Glad to hear you had a great experience! Knowledgeable customer service and on-time delivery make all the difference. Enjoy your purchase!

Rated 5 out of 5 stars

Your service was great

Your service was great, it was ME that did not make sure the product was what I wanted. It's still in the box☹️

March 10, 2025
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Reply from OnlineCarStereo.com

We appreciate your feedback! If you need any assistance or have questions about your product, we're here to help. Let us know how we can assist!

Rated 5 out of 5 stars

Got exactly what I wanted from the…

Got exactly what I wanted from the advertisement.
Works great. Easy peasy.

February 27, 2025
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Reply from OnlineCarStereo.com

Love to hear that! Nothing better than getting exactly what you expected. Enjoy your gear!

Rated 1 out of 5 stars

Worst return process ever

Worst return process ever. Still waiting for my refund. I've called everyday and was promised it the next day almost everytime. Even got a personal email from someone there reassuring the refund. Who knows when I'll get it back. Been 3 weeks now.

March 1, 2025
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Reply from OnlineCarStereo.com

Hello Joshua, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA100, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 1 out of 5 stars

Sold me a Bad/Blown Subwoofer

Purchased an open box Alpine Type S 10" subwoofer enclosure. When I went to hook it up it didn't work . So obviously they sell merchandise that's Blown and Doesn't work. That says they do a Poor job checking their merchandise before selling it . So I sent it back and Purchased another one , (Brand New) You think they would have at least offered me a Discount !?!?! But never offered me any Discount for the HUGE inconvenience. Poor Businesses buy not checking what they sell before sending out and Poor Customer Service by not offering me any Discount at all !!!!!! Will never buy anything from you Again !!!!!

March 1, 2025
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Reply from OnlineCarStereo.com

Dear David, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA99, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this.

Rated 2 out of 5 stars

You sent an upgraded item not what was…

You sent an upgraded item not what was ordered. Wanted what weas ordered.

February 28, 2025
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Reply from OnlineCarStereo.com

Dear Scott, we deeply regret the inconvenience you've faced and thank you for sharing your concerns. Your experience matters greatly to us. To ensure a swift resolution, call Ms. Maria at 3105268635, mentioning Ticket #OCSTPB24. Count on Ms. Maria to handle your issue personally.

Best regards,
Customer Care Department

Rated 4 out of 5 stars

Highly recommend

Shipment was fast customer service was nice I highly recommend

February 27, 2025
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Reply from OnlineCarStereo.com

Hello Troy, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA98, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 1 out of 5 stars

i received the product damaged and i’ve…

i received the product damaged and i’ve tried getting ahold of them for 2 weeks before they even did anything about it. i have finally sent it back to them and still yet another 2-3 weeks with no response on my refund or anything. definitely don’t recommend buying shit online, especially with how delivery drivers handle people’s orders!!

February 14, 2025
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Dear Taylor, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA97, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this.

Warm regards,
Customer Care Department

Rated 3 out of 5 stars

Warranty service was slow after…

Warranty service was slow after returning a defective Alpine headunit.

February 7, 2025
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Dear Marc,

Thank you for sharing your feedback. We sincerely apologize for the delay in processing your warranty service for the Alpine head unit. We completely understand how frustrating this situation must be, and we truly appreciate your patience.

Please know that your satisfaction is our top priority, and we are actively working to improve our turnaround times to provide a more seamless experience for our customers. Your feedback is invaluable in helping us improve, and we are committed to making things right.

If there's anything we can do to assist you further or provide additional updates, please don't hesitate to reach out to our customer service team at 3105268635. We value your business and hope to have the opportunity to give you a better experience in the future.

Sincerely,
The OnlineCarStereo Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

February 7, 2025
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Glad to hear it! 🚀📦 Enjoy your new gear!

Rated 5 out of 5 stars

The kenwood brand is great 6.5 components

The kenwood brand is up there in quality as well as design and I love the inline crossover design, instead of a of a box for the crossover!
The components that I bought are cheaper price then where I live plus free shipping!
In the past when I've had any issues I call and they fix it right then and there. I appreciate there business! btw the components rock even with only 50 rms but 200 watts are great setup's if you can run them right and setting's.

February 6, 2025
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Reply from OnlineCarStereo.com

That's awesome! 🔥 Kenwood always delivers top-notch quality and innovation. Glad you're loving the inline crossover design and scoring a great deal with free shipping! Enjoy your setup—those components are built to rock!

Rated 5 out of 5 stars

Quality product delivered quickly…

Quality product delivered quickly without any issue.

February 6, 2025
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

That's awesome! Quality products and hassle-free delivery make for the perfect shopping experience!

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