They quickly sent the right cables that worked as I hoped. Prices were also reasonable. I am far from an expert, but the cable quality seemed fine too.
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Super fast delivery and the product quality was exactly as expected—just as advertised. The entire transaction couldn’t have been smoother! It’s always a pleasure to find a trustworthy store, and thi... See more
I was worried in the beginning that they might be a scam because I found them on google. I sent an email to ask if I was not satisfied with the product can I return it back and immediately they respon... See more
Detailed and Prompt Advice I was really impressed by the knowledgeable and detailed advice given to me by Thierry, who helped me understand a problem I was having with some appliances I brought f... See more
Company details
Written by the company
Onlinekabelshop.nl, de baanbrekende kabelleverancier voor particulieren en bedrijven. Ruime keuze en slechts € 4,99 verzendkosten. Met 17.000+ kabels en aanverwante artikelen kunnen we met recht zeggen dat we ons doel waarmaken: dé webshop zijn met de oplossing om uw audio, video of andere apparatuur aan te sluiten. In ons assortiment heeft u ruime keuze uit HDMI, Coax, Optische, DisplayPort, Scart, Tulp, VGA en USB kabels en nog veel meer aanverwant aansluitmateriaal. Onze fysieke winkel is gevestigd op de Flemingstraat 99 in Leiden waar u altijd terecht kunt voor uw kabels. U kunt ook 24/7 uw bestelling plaatsen in onze webshop. Op werkdagen voor 22:00 uur besteld, de volgende dag in huis!
Contact info
Flemingstraat 99, 2316DC, Leiden, Netherlands
- 0718700124
- info@onlinekabelshop.nl
- www.onlinekabelshop.nl
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Useless company - stay away!!
Useless company - STAY AWAY
Order placed 12/1 at around 3.20 pm
According to website, order before 5.30 with delivery following day
Order confirmation received 3.29 and it now says
Mocht blijken dat de levertijd anders is dan op onze website vermeld, dan nemen wij contact met u.
This is of course after they have taken payment
Order confirmation also says that order will be sent with PostNL without T&T
13/1 post has been here - no cable arrived
13/1 2.28 pm mail from onlinekabelshop which says
Hieronder vindt u het artikel met de verwachte levertijd:
Artikel OKS-14870 verwachten wij binnen te krijgen op 26 januari.
Great job guys - ever heard of dropshipping anybody ?
And of course this product is still advertised as if it can be delivered tomorrow.
Have now mailed and cancelled order + requested a refund - will keep you posted here how that goes
January 13, 2021
Unprompted review
Feels like overpaid for BS service
Paid delivery cost for a envelope pakkage, no communication or t&t code.
Delivery was late, and i mean from the store side not the post office.
December 9, 2020
Unprompted review
Reply from Onlinekabelshop.nl
Good afternoon,
Thank you very much for your message and for your order. How annoying to hear that you have received your order too late. I would like to respond to this.
Unfortunately, PostNL is experiencing a delay in their delivery time due to the busy month of December.
When an order fits through the letterbox, we send the order by letter post and indeed no Track & Trace code is attached here.
We hope that you have received the order by now and we wish you a lot of convenience
Kind regards.
Kevin Florijn
Onlinekabelshop.nl
Good delivery, poor products
Delivery was quick enough, but the more expensive and complicated products started breaking very quickly.
August 28, 2020
Unprompted review
Reply from Onlinekabelshop.nl
Good day,
Thank you for your message and your order. I'm sorry to hear that you've experienced problems with the quality of one of our products.
In order to provide you with the best possible service, I would like to ask you to send an email to info@onlinekabelshop.nl with your ordernumber or zipcode. You could also call us on the following phonenumber (+31) 71 - 87 00 124. If you could briefly describe the issue you've experienced with our product we will get back to you with a solution as soon as possible.
You can contact us by phone from monday till friday from 9:00 am to 6:00 pm and on saturday from 9:00 am to 5:00 pm.
We hope to hear from you soon to resolve this issue.
Kind regards,
Kevin Florijn,
Onlinekabelshop.nl
Excellent customer support experience
I've got the wrong position instead the one I've ordered, wrote to customer support and got the right one the next day. Customer support told me to keep the thing which was delivered first, which was a surprise.
February 8, 2020
Unprompted review
They never reply to emails
November 1, 2019
Unprompted review
Reply from Onlinekabelshop.nl
Dear Danny Verpoorten,
Thank you for your review and your order at Onlinekabelshop.nl. We are sorry to hear you are not fully satisfied with our services.
In your review you state that you have never received a reply on your e-mail. Our customer service tries to reply every mail the same day. When I search for your name in our system one order comes up from 27 sep. 2019 02:16:55, an order for wall mount. When I search for your e-mail address no mails come up. I'm afraid we have never received a mail from you.
Could you please check if you mailed info@onlinekabelshop.nl? Please send us a new message if you have any further questions, were are happy to help you.
Simon Nicolai,
Onlinekabelshop.nl.
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