Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
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Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... See more
Company replied
Great set of lights worth every penny great value for money. Quick delivery and you know when there coming package very well. Well done everyone @ Online lighting
Company replied
Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning! Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391 I tried to order them from ano... See more
Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.
24-26 Vincent Avenue, MK8 0AB, Milton Keynes, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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I recently purchased from Online Lighting and overall, I'm quite pleased with the experience. The service was excellent, and the delivery was impressively fast. The item arrived well-packaged to prevent damage, and the quality of the product was great, meeting my expectations in terms of aesthetics. There were a few minor issues, such as bulbs being a bit tricky to fit and a lack of screw fittings, but these didn't significantly affect my satisfaction. Despite a minor discrepancy in product specifications for another customer, I'd still recommend Onlinelighting for their efficiency and value. Four stars!
The order was quick and was as described on the internet . Really pleased with this
I’m over the moon with the Christmas lights, price and the service.
Placed the order and received next morning. Excellent.
With so many dubious traders around discovered this company to be exceptional in its website, promises and performance. Unbelievably, my order arrived the day after the order, safe and sound! First class service, highly recommended!
I’ve used online lighting a few times over the past couple of years. They’ve always been great,.. light fittings are decent quality and they do actually help if have a problem with delivery etc. unlike many other online stores. Happy days.
Brillant customer service quick delivery .Lovely item great price and so easy to install .
Happy all round. Great quality product and super speedy delivery.
Love these lights, look fab, and such quick delivery, I’ll be ordering some more
Excellent product delivered as specified.
Somewhat pricey but the cheaper ones previously used from a different source proved to be false economy.
Delighted with the lamps but time will tell,
Great selection as I needed an outdoor light with a corner wall fitting. Prompt delivery and quality product at a reasonable price.
An absolute nightmare trying to get the glass off of the small reading lamp to put the bulb in. Cheap screws have been used so won't last long.
Delivered by FedEx, awful company, no notification received to say it was being delivered so missed it & then couldn't reschedule the delivery. When it was delivered, the box ripped & smashed in & I'm surprised the lamp hasn't been damaged.
Light looks like its wonky on the top shade & noticed a very annoying buzzing sound when the top lamp is dimmed, so we are now forced to having the light at its brightest which is not what I bought it for. As a migraine sufferer, the brightness is a trigger for me & I'd send it back, but the box has already been broken down & thrown away.
Not a great purchase for us unfortunately & at just under £80, a waste of money.
I found the website easy to navigate and the selection on view was amazing there are lights for all occasions.
Ordering was easy and simple. The only thing I was disappointed with was the lack of information regarding delivery. I thought I would get an e mail when the lights had been despatched so I could make sure someone was at home for delivery plus the carriers name. FedEx was the carrier and they did communicate but not until the nite before delivery. Luckily some one was at home yesterday when they arrived otherwise I would have been chasing a re delivery. Other than that it was a smooth purchase. Please try and communicate delivery it makes it much better for the customer and doesn't mean you have to chase redelivery if your not at home.
Order was dispatched and arrived very quickly. Very well packaged and good communication throughout the whole process. Definitely recommend
Company nice and responsive. Their choice to send items with FedEx a time waster. No effort from the driver to knock the door or anything. Wasted a whole morning waiting. To contact FedEx call them in US - Onlinelighting gave me a uk number which is next to useless. They said that they also send a complain to FedEx itself. Well lets see if they ever get an answer.
Unfortunately 1 star for picking an obnoxious US company rather than a UK.
I purchased three of the battery operated picture lights. Upon installation the light is good but after turning the unit back on (just after an hour or so) the light is noticeable dimmer and after a couple of hours you can barely see any light at all. And this with Duracel batteries. Absolutely atrocious cheap (not pricewise) crap. I have a usb bike light that lasts for weeks before it needs recharging.
5 star service.
Found what I wanted, ordered it and had it delivered within 24 hours.
Fantastic !!!
Very Happy with purchase and fast delivery. Highly recommended.
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