Online Metals Reviews 173

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART. SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSE... See more

Rated 5 out of 5 stars

Order was easy to place, got processed immediately, shipped next day ( order wasn’t very big) but just as important as any order as I’m a small business owner. Showed up just a couple days later. They... See more

Rated 3 out of 5 stars

Online metals is ok if you need something in small quantities. If your a machinist like me they are usless unless you want to get everything oversized and not use stock sizes. There material generally... See more

Rated 5 out of 5 stars

I like and Respect that I always get exactly what I pay for. My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality... See more

Company details

  1. Metal Industry Suppliers

Information provided by various external sources

OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Just what I ordered

Pkg arrived on time, was exactly what I ordered. the steel rod will work perfectly for an axle for my hand truck. The diameter fits the bearings (nice & snug,no play) on the new wheels I had purchased. hoping to have a hand truck I can count on soon. ordered 12/14 recieved 12/17. Couldn't be happier.

December 14, 2024
Unprompted review
Rated 2 out of 5 stars

Order held for a "past due" that was actually paid

They put our order on credit hold for something that had already been paid. Then promised to deliver the material on the day they released the credit hold, and it didn't get done. I called to ask for status the next morning, and the person I was speaking to hung up on me. She was telling me that my delivery would take two days, from Santa Fe Springs to Santa Ana (a 30 min drive). I mentioned this to her, and she said, I always say two days... I was going to explain the importance of knowing exactly because our cutter needed to start cutting the material yesterday, and she hung up on me. I went ahead and checked the tracking# and it showed invalid.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Honest review

Fast shipping great communication exactly as advertised. I will continue to do business with them any time I need a special product.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Good notification of shipping. And,of course, the steel is top notch at a good price.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

The friendly Lady who helped me in…

The friendly Lady who helped me in customer service found a way to cut down the .040 x 12" x 48" anodized aluminum. The site only had 1, 2, 3, & 4 foot increments, nothing in between. Shipping on the 48" was $71.00 and by cutting it to 44" freight was $17.00. I am flashing the bottom of my shop door, clad on the outside, wood on the inside, the bottom & top were left untreated.... like it wouldn't eventually rot. Fella just wanted to sell me a new door. Thanks online metals for stocking the thinner gauge of aluminum and trimming it to size!

November 19, 2024
Unprompted review

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