Online Metals Reviews 173

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART. SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSE... See more

Rated 5 out of 5 stars

Order was easy to place, got processed immediately, shipped next day ( order wasn’t very big) but just as important as any order as I’m a small business owner. Showed up just a couple days later. They... See more

Rated 3 out of 5 stars

Online metals is ok if you need something in small quantities. If your a machinist like me they are usless unless you want to get everything oversized and not use stock sizes. There material generally... See more

Rated 5 out of 5 stars

I like and Respect that I always get exactly what I pay for. My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality... See more

Company details

  1. Metal Industry Suppliers

Information provided by various external sources

OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Why I like O.M.

I like and Respect that I always get exactly what I pay for.
My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality supplies within a hundred miles. Online metals is my go to for aircraft grade aluminum alloys and any brass stock needs.

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

No system for online order pickups

I picked up my order. The warehouse wasn't well marked where to pick up and the 2 employees who greeted me didn't seem to understand any sort of system for an online order pickup. I didn't need to sign anything, or verify proof that I had purchased. Seems like they need a system to follow for online order pickups. Honestly, if I told them I was there to pick up all the online orders and looked at the metal and told them halfway what kind of product it was they would have let me take it. Besides that, product is what I ordered and received.

November 7, 2024
Unprompted review
Rated 4 out of 5 stars

The cardboard pakaging was excellent

The cardboard pakaging was excellent. However, Last time I ordered aluminum it was coated with a plastic film on both sides to keep from scratching.

This time NO film. Please resume the protective film.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

I needed more material …

I needed more material and wanted to pick it up at will call. I used the chat to get help for my purchase. She was able to place the order for me and I was able to pick up the material at will call in one day.

October 29, 2024
Unprompted review
Rated 4 out of 5 stars

LOST ONE PIECE IN SHIPPING DUE TO UPS…

LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART.
SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSERT ON THE INSIDE CORNERS FOR PACKAGING THAT MAY NEED IT. ALTHOUGH THE DOUBLE WALLED CARDBOARD CARTON WAS USED, IT JUST DIDN'T HOLD UP IN THIS INSTANCE.
+++GOOD JOB ON THE CUT SIZE.+++

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much for immediately…

Thank you so much for immediately reshipping my order! I was so disappointed when the shipping tube was delivered, damaged and empty. You guys responded immediately when I contacted you and reshipped after getting the pictures. Thank You!

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to do business with!

Great company to do business with. Needed a follow-up order to correct a mistake I made, and they got it out to me within two days! Great service. I know where to return when I “mill” something again.

Thanks,
Mr. George Martin

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

FAST FAST FAST

I ordered some aluminum sheet at 10 pm in the evening. I received an email at 3 am the next morning informing me the order was complete. I picked it up the next day. It took about 5 minutes to get the order. Outstanding job, Online Metals!

September 8, 2024
Unprompted review

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