LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART. SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSE... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was easy to place, got processed immediately, shipped next day ( order wasn’t very big) but just as important as any order as I’m a small business owner. Showed up just a couple days later. They... See more
Online metals is ok if you need something in small quantities. If your a machinist like me they are usless unless you want to get everything oversized and not use stock sizes. There material generally... See more
I like and Respect that I always get exactly what I pay for. My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality... See more
Company details
Information provided by various external sources
OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.
Contact info
1138 West Ewing Street , 98119, Seattle, United States
- sales@onlinemetals.com
- www.onlinemetals.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cuts are perfect
Cuts are perfect! Makes job easy and super fast delivery.
Online metals has a large variety of products available
Online metals has a large variety of products available and always ship quickly at a fair price.
Great for small orders, great selection too
Small orders are OK, great for my small business and prototyping! Flat-rate shipping is great too, and it's super fast.
The service was quick
The service was quick, I had delivery in 3 days! Packing was a little crude, I ordered brass tubing (square) and it was packaged with 4 pieces in shipping tube without any wrapping on individual pieces and the brass was scraped.
Using the perforated .12 stainless…
Using the perforated .12 stainless steel was fantastic as replacement grill grates. It worked great and no warping. Also because the holes are so small I can grill veggies directly on it next to the brats. I love this company. I had to make a change after ordering and they were very responsive and helpful. I always have a project going on so I’m sure I will be ordering again soon. Also the shipping was quick too.
My order was fulfilled in a timely…
My order was fulfilled in a timely manner. It came well packaged. Thanks
Hard to find tubing that you had for…
Hard to find tubing that you had for me. Thank you very much.
Two small pieces of 6061, nicely cut: I'm happy
I ordered two small pieces of 6061 aluminum from Online Metals for use in an electronic metalworking project. The pieces arrived early, were well-packed, and so nicely cut that five minutes of light filing made them ready for use. I've had a number of similar and very satisfying experiences in ordering from Online Metals. I've been a satisfied customer for several years, and recommend them for their service and the range of materials they provide.
Quality product, quickly and at a fair price
Seems to supply a quality product, quickly and at a fair price.
Fast shipping and accurate information.
I like the fact that you can select material and detail of the product you order beforehand. Always fast shipping and accurate information. Very impressed so far. Will continue to buy from the company going forward.
Quick shipping and quality metals.
Special Sale Pricing.
Great prices and delivery times!
very fast delivery and a wide selection…
very fast delivery and a wide selection of products.
The online ordering process is very…
The online ordering process is very well designed.
As described and on time
As described and on time - What more could I expect?
Thanks,
Van Baehr
They mark up, then have a "sale"
I've been doing business with these guys for years and they are slippery. When they have cash flow issues, they have sales, but beware....For example, they're currently running a 35% off sale. I went to reorder and the items were MARKED UP 35% from my previous order. You can make your own conclusions.
Easy to navigate and easy to find what…
Easy to navigate and easy to find what you are looking for.
Customer service team that went beyond
Your customer service team was attentive to my expectations and worked successfully to meet my needs. They paid attention and made a difference. Great team of people!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








