Online Metals Reviews 173

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART. SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSE... See more

Rated 5 out of 5 stars

Order was easy to place, got processed immediately, shipped next day ( order wasn’t very big) but just as important as any order as I’m a small business owner. Showed up just a couple days later. They... See more

Rated 3 out of 5 stars

Online metals is ok if you need something in small quantities. If your a machinist like me they are usless unless you want to get everything oversized and not use stock sizes. There material generally... See more

Rated 5 out of 5 stars

I like and Respect that I always get exactly what I pay for. My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality... See more

Company details

  1. Metal Industry Suppliers

Information provided by various external sources

OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service was quick

The service was quick, I had delivery in 3 days! Packing was a little crude, I ordered brass tubing (square) and it was packaged with 4 pieces in shipping tube without any wrapping on individual pieces and the brass was scraped.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Using the perforated .12 stainless…

Using the perforated .12 stainless steel was fantastic as replacement grill grates. It worked great and no warping. Also because the holes are so small I can grill veggies directly on it next to the brats. I love this company. I had to make a change after ordering and they were very responsive and helpful. I always have a project going on so I’m sure I will be ordering again soon. Also the shipping was quick too.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Two small pieces of 6061, nicely cut: I'm happy

I ordered two small pieces of 6061 aluminum from Online Metals for use in an electronic metalworking project. The pieces arrived early, were well-packed, and so nicely cut that five minutes of light filing made them ready for use. I've had a number of similar and very satisfying experiences in ordering from Online Metals. I've been a satisfied customer for several years, and recommend them for their service and the range of materials they provide.

June 2, 2024
Unprompted review
Rated 2 out of 5 stars

They mark up, then have a "sale"

I've been doing business with these guys for years and they are slippery. When they have cash flow issues, they have sales, but beware....For example, they're currently running a 35% off sale. I went to reorder and the items were MARKED UP 35% from my previous order. You can make your own conclusions.

May 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look