Onlinetradesmen.ie Reviews 

800
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and punctual service from tradespeople, highlighting their excellent work quality and helpful advice. Many find the platform effective and easy to use, successfully connecting them with genuine clients or reliable services, boosting business or getting jobs done quickly. Overall efficiency and positive user experience are appreciated. However, some people mentioned experiencing a lack of responses to job postings, with some waiting weeks or no replies. A few others found the website complicated or encountered technical issues, like problems accessing messages or uploading pictures, hindering their user experience.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting promptness,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, punctuality, and... See more

Website

Consumers find the website to be very good and a great resource for sourcing tradesmen, with many... See more

Response time

Reviewers mention ambiguous feedback about response times, with some customers experiencing prompt and quick... See more

User experience

Users describe positive interactions with the user experience, finding the overall process very positive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

I’ve been using OnlineTradesmen.ie for a while now and I can honestly say it’s made a big difference to my business. The platform connects me with genuine clients who are actively looking for tr... See more

Company replied

Rated 5 out of 5 stars

Excellent painting works carried out by Howth Decor. Greg and his colleagues did fantastic work. They arrived promptly and finished on time ,all the while tidying up as they went. Happily recommend... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied


Company details

  1. Home Improvement Store
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing Contractor

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!

Our tradesmen are qualified and rated

Written by the company

Commited to improving home improvement standards
When we started out in 2006 we decided that only formally qualified tradesmen and builders could join our service as members. This way we could stand over the quality of workmanship that users of our service receive. In 2008 we improved things even more by introducing a transparent and fair ratings system to enable home owners to rate the overall service they get from individual tradesmen. This not only informs and protects property owners, but also enables the good tradesmen to differentiate themselves from the bad. It's a win-win. We believe our company provides a unique and valuable service to the property owners of Ireland. We hope you like it too!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

800 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(800)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt response

Prompt response, excellent work, good value too.

October 10, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Frank! We really appreciate your 5-stars and are glad you’re happy with the service! If you haven’t already, we’d love for you to leave a review on the business profile of the trade you hired, so others can find and benefit from their great service.

Rated 5 out of 5 stars

Great company

Great company, a pleasure to deal with and are generating quite a lot of work for my company.

October 3, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Aaron! We really appreciate your 5-star review and delighted to be assisting A&C Carpentry and Construction by connecting you with property owners and supporting your business growth.

Rated 5 out of 5 stars

Turner Plumbing and Heating

A big thank you to Wayne & Sean from Turner Plumbing and Heating for replacing my immersion heater so promptly. They were efficient, reliable, and a pleasure to deal with. Chris

September 25, 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Chris! We’re delighted that Wayne & Sean from Turner Plumbing and Heating - based in Ballyfermot, could help so promptly. If you haven’t already, we’d love for you to leave a review on their business profile as well so others can find and benefit from their great service.

Rated 5 out of 5 stars

Radiator

Got my radiator replaced by Wayne he was excellent quick and clean would highly recommend this company very happy with the job

September 27, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Susan! We’re delighted to hear that you connected with a trade pro who could complete your radiator replacement quickly and cleanly. We really appreciate your 5-stars and are glad you’re happy with the job! If you haven’t already, we’d love for you to leave a review on their business profile as well so others can find and benefit from their great service.

Rated 1 out of 5 stars

Tom said he would call on two…

Tom said he would call on two occasions , On one occasion he messaged to say there was a bereavement and that was several days after he was meant to call. Then said he would call a few days later and I’m still waiting so it would appear Tom is not very reliable.

September 23, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

We’re really sorry to hear that you’ve been let down and understand how frustrating this must be. Tom is one of our highly rated pros, and it sounds like he may have been dealing with personal circumstances, which can sometimes cause unavoidable delays.

Please note that we’re a service that connects homeowners with tradespeople, and each professional manages their own schedule. If you’re still looking to get the job done, we’d recommend resubmitting your job so we can help you find another tradesperson for your project.

Rated 5 out of 5 stars

Joe Folliard - Construction

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date that was agreed, they were all professional and friendly, gave great advice and guidance. I wish Joe the very best

September 12, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review of Joe Folliard Tiling. It’s great to hear how the project grew from a bathroom refit to a full extension, and that everything—from their advice to their professionalism—met your expectations.

If you haven’t already, we’d really appreciate it if you could also leave a quick review on Joe’s OnlineTradesmen profile. Your comments there help other homeowners find skilled, reliable tradespeople like Joe.

Thanks again for your kind words and support!

Rated 5 out of 5 stars

Good site

Good site, quick to get reply back for jobs posted.

September 10, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your feedback, James! We’re delighted to hear you found the site easy to use and that you received quick responses to your job posting. That’s exactly what we aim for.

Rated 1 out of 5 stars

I registered with the platform,put up…

I registered with the platform,put up my job description and got an email stating a tradesman wants to do my job.
That's where it all goes wrong. I can not login to see the quote,I can not reset my password and I can not use the contact platform. I rang the company in Dublin but only voice bots. Useless customer service..well none really. Wasted my time and energy. The company reminds me the service is free..well if I paid for it I would have been twice as annoyed..the I did not get an email with the information as stated that is not true.. fake news I'm afraid..these guys believe their own untruths.. its a poor service .. well no service!

September 10, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks for sharing your experience, Brian. We received your messages and responded to you by email with the details you need to access your account.

As a reminder, posting a job on OnlineTradesmen is completely free for property owners, and as a free service, we facilitate support primarily via email.

Rated 5 out of 5 stars

Best platform for our business by a mile

We run a painting business for 15 years and joined onlinetradesmen 4 years ago. It's taken all the hassle away and kept our marketing spend to a minimum.
The new app is great too, its made it even easier to use.

September 9, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star feedback! We’re delighted to hear that OnlineTradesmen has helped your painting business save time and reduce marketing costs over the past four years. It’s especially great to know the new app is making things even easier for you.

Rated 5 out of 5 stars

I've been using Onlinetradesmen for a…

I've been using Onlinetradesmen for a couple of years now, and it's been a great way to pick up steady electrical work. The leads are generally genuine, and one decent job usually covers the cost

September 8, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks so much for taking the time to leave this review, John. We’re delighted to hear that Onlinetradesmen has helped you pick up steady electrical work over the past couple of years. It’s great to know that the quality of leads and value provided are making a real difference to your business.

Rated 1 out of 5 stars

They took over €600 out of my account

They took over €600 out of my account. I proved that I cancelled last year and they agreed to refund my money. I’m still waiting they said it will take a few days it’s over a month now. Disappointed with everything about them. Legal proceedings next

August 12, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your patience, Alan. We’re glad to confirm that your refund was processed.

Rated 4 out of 5 stars

With the company last 15 years has…

With the company last 15 years has worked out well for me most of the time

September 8, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for taking the time to share your feedback and for being with us for the past 15 years, Mick – that loyalty means a lot. We're delighted to hear that our service has worked out well for you most of the time, and we’re always working hard to make sure it continues to deliver real value for your business.

Rated 5 out of 5 stars

Great website for both customer and…

Great website for both customer and client. Have been using for a number of years now.

September 8, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your kind words, Sean! We’re delighted to hear that Onlinetradesmen has been such a positive experience for you over the years.

We truly value SC Tiling’s support and advocacy, and we look forward to continuing to help your business grow into the future.

Rated 5 out of 5 stars

The best jobs platform

I have been part of online tradesman for more than 8 years, I am more than satisfied with this platform, from the very good jobs to the professional dedication that the online tradesman team gives. I have no words to recommend them for how professional and loyal they are to their members and clients.

September 7, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-stars, Ion – your loyalty means the world to us. We’re delighted to hear that you’ve found real value in the jobs provided and in the support from our team.

Our goal has always been to create the best platform for trade professionals like you, and it’s incredibly rewarding to know we’re achieving that.

Rated 5 out of 5 stars

Top class for trade business

Top class. We are properly maintaince businesses (plumbing, elec, painting, repairs etc). The new app gives me job leads instantly and allows me to send all my invoices and manage jobs. Well done.

September 5, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star feedback! We’re thrilled to hear the new app is helping you manage leads, jobs, and invoices so effectively. It’s great to know it’s making a real difference for your business.

Rated 5 out of 5 stars

i keep coming to this company as it is…

i keep coming to this company as it is run very professionally and hassle free.

September 3, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star feedback Eugene! We’re delighted you had a positive experience with Onlinetradesmen and appreciate your support. From the team in Dublin 14.

Rated 5 out of 5 stars

Carpenter …

Keith Gaule arrived on time and did a nice clean job. He replaced a bath panel for me.

August 21, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks a million for the 5-star review, Noel! We’re delighted to hear that Keith Gaule arrived on time and completed the job to your satisfaction. If you have a moment, we’d really appreciate it if you could also leave a review directly on Keith’s profile. It helps others looking for trusted tradespeople like him!

Rated 5 out of 5 stars

Great service

Simple easy to use service and delighted with our result. Very happy to recommend this service and will definitely use it again.

August 18, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star feedback Shane! We’re so glad you found the service simple and easy to use, and even happier that you’re delighted with the result. As a small Irish business, we really appreciate your recommendation.

Rated 5 out of 5 stars

Howth Decor

Excellent painting works carried out by Howth Decor. Greg and his colleagues did fantastic work. They arrived promptly and finished on time ,all the while tidying up as they went. Happily recommend Howth Decor . 5 stars from me.

August 3, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for the 5-star review! We’re delighted to hear you had such a positive experience with Greg and the team at Howth Decor. If you haven't already done so, we’d love if you could also leave this review directly on Howth Decor’s profile — it really helps others looking for trusted painters like them.

Rated 5 out of 5 stars

A big thanks to Oleg

Thanks to the prompt and skilled service of Oleg that I got my fridge back working, he has been amazing with his skills and timings . A gentleman of a person to get the work done, we are thankful to him for providing all the best care he provided

August 15, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review about Olegs Handyman Services — we’re delighted to connect you to such a skilled service. If you haven’t already done so, we’d really appreciate it if you could leave a review directly on Oleg’s profile, as it helps others looking for trusted tradespeople like him.

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