Onlinetradesmen.ie Reviews 

800
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and punctual service from tradespeople, highlighting their excellent work quality and helpful advice. Many find the platform effective and easy to use, successfully connecting them with genuine clients or reliable services, boosting business or getting jobs done quickly. Overall efficiency and positive user experience are appreciated. However, some people mentioned experiencing a lack of responses to job postings, with some waiting weeks or no replies. A few others found the website complicated or encountered technical issues, like problems accessing messages or uploading pictures, hindering their user experience.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting promptness,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, punctuality, and... See more

Website

Consumers find the website to be very good and a great resource for sourcing tradesmen, with many... See more

Response time

Reviewers mention ambiguous feedback about response times, with some customers experiencing prompt and quick... See more

User experience

Users describe positive interactions with the user experience, finding the overall process very positive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

I’ve been using OnlineTradesmen.ie for a while now and I can honestly say it’s made a big difference to my business. The platform connects me with genuine clients who are actively looking for tr... See more

Company replied

Rated 5 out of 5 stars

Excellent painting works carried out by Howth Decor. Greg and his colleagues did fantastic work. They arrived promptly and finished on time ,all the while tidying up as they went. Happily recommend... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied


Company details

  1. Home Improvement Store
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing Contractor

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!

Our tradesmen are qualified and rated

Written by the company

Commited to improving home improvement standards
When we started out in 2006 we decided that only formally qualified tradesmen and builders could join our service as members. This way we could stand over the quality of workmanship that users of our service receive. In 2008 we improved things even more by introducing a transparent and fair ratings system to enable home owners to rate the overall service they get from individual tradesmen. This not only informs and protects property owners, but also enables the good tradesmen to differentiate themselves from the bad. It's a win-win. We believe our company provides a unique and valuable service to the property owners of Ireland. We hope you like it too!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

800 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(800)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional 👏

Very professional 👏

August 8, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, James! We are delighted to hear that you connected with a qualified professional from using our service.

Rated 5 out of 5 stars

I have been trading with…

I have been trading with Onlinetradesmen since 2022, they have added to my buisness immensely, I would highly recommend as a tradesman to gibe them a go a boost your buisness.

August 7, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Owen! We’re delighted to hear that Onlinetradesmen has helped grow Owen Murphy Plumbing since 2022. Your recommendation means a lot to us, and it’s fantastic to know that we’ve played a part in keeping you busy and boosting your success.

Rated 5 out of 5 stars

Great platform for getting real jobs and building client trust

I’ve been using OnlineTradesmen.ie for a while now and I can honestly say it’s made a big difference to my business. The platform connects me with genuine clients who are actively looking for tradespeople — no time-wasters.

Posting and managing jobs is easy, and I appreciate how the system helps build trust through reviews and verified leads. I’ve met some great clients through it, many of whom became repeat customers.

It’s also a great way to build your online presence if you’re a serious tradesperson looking to grow. Highly recommended if you take pride in your work and want to stay busy.

— Daniel, DP Quality Space

August 7, 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank You, Daniel! We’re delighted to hear how OnlineTradesmen.ie has helped DP Quality Space connect with genuine clients, build trust, and grow your business. Your success — from repeat customers to a stronger online presence — is exactly what we strive for. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Dermot from DK Carpets came this…

Dermot from DK Carpets came this afternoon. In no time at all he had fitted the bathroom carpet. He did a really excellent job. I am delighted!

August 6, 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Rosemary! We are delighted to hear that you experienced excellent workmanship from using our service.

Rated 5 out of 5 stars

Tom is a very nice person

Tom is a very nice person. I was happy with his work. I would use him again when I need work done .

August 3, 2025
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Reply from Onlinetradesmen.ie

Thank you so much for taking the time to leave a 5-star review for our service. We’re delighted we could help you connect with a qualified trade pro and to hear you were happy with Tom Arkins Carpentry Services.

Rated 5 out of 5 stars

delighted with the service from…

We were delighted with the service from onlinetrademen.ie we use the service on a few occasions in the past and always came up Trump‘s for us kind regards, Richard dublin 12

July 29, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Richard! We are delighted to hear that you've had a great experience with our service. As a small Irish business, your review means a lot.

Rated 5 out of 5 stars

Great service

Great service. Have always found an excellent contractor's when I've posted a job. Always my 1st go to service.

June 27, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We’re delighted to hear that you’ve consistently found excellent contractors through our service. As a small Irish business, it means a lot to be your go-to platform,

Rated 1 out of 5 stars

Very Poor Service

Very poor service given.
Tradesman Joe said he would call later in the week, never did.
Then promised to call the next week, never did.
Haven't heard from him since.
Most unimpressed with the service and would not recommend!

June 12, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Eamon, we're sorry to hear you didn’t get the response you expected.

We’ve checked and there’s no record of a tradesman named Joe linked to your job. It also looks like the project was listed under “Bathroom Refit” for a small repair, status as 'budgeting', which may have limited interest.

We’d recommend reposting the job under a more suitable category with updated details to improve your chances of hearing back.

As a small Irish business, we rely on fair and accurate reviews to help people find and trust our service. While we completely understand your frustration, we’d just like to gently note that our platform’s role is to connect homeowners with available tradespeople, rather than deliver the service directly. Your one-star review doesn't reflect this.

Rated 5 out of 5 stars

Response times

Response times, quality of workmanship, variety of tradespeople on the platform make it a no brainer compared to traditional way of getting stuff done at your home.

April 11, 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, PJ! We are delighted to hear that you experienced quick response times and quality workmanship from using our service.

Rated 1 out of 5 stars

No Response

I received absolutely no response to a call for an electrician after 4 days. I withdrew my request.

June 25, 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you for using Onlinetradesmen.

We’re sorry you didn’t receive any responses—our electrical category is very busy, and no tradesmen were available for your requested date.

We regret we couldn’t meet your expectations this time and hope to assist you better in the future.

Rated 5 out of 5 stars

Easy and efficient WAY

It is a very easy and efficient way to access competent tradesmen who have been recommended by others.

June 12, 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Bernadette! We're delighted to hear that you found OnlineTradesmen to be an easy way to connect with qualified trades. Thanks again for your support

Rated 5 out of 5 stars

Onlinetradesmen.ie are absolutely…

Onlinetradesmen.ie are absolutely wonderful. I have used them numerous times and every time I had professionals complete my jobs, from roofing to plumbing & finally to landscaping. Keep up the good work guys.

May 30, 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you so much for your continued support, Mary! We're delighted to hear that you've had positive experiences with our tradespeople across a variety of jobs. As a 100% Irish business, your support means a lot to us, and we look forward to helping with any future projects you may have.

Rated 1 out of 5 stars

Impossible to cancel subscription.

I have emailed numerous times to cancel my subscription and they are still taking money from my account. When I initially joined I said to them on the phone “three months subscription only”. Five months later they are still taking my money. There was a link for cancellation but when I go to it, it sends me around in circles. When I click on it,it kept bringing me back to the same thing! They don’t want you to cancel. Then they want reasons why I am cancelling, when I give them a reason there is no reply and they take my money again! I am so angry with this company. Then I can’t get a real human to answer the phone to explain all this! Onlinetradesmen, don’t even reply to this review with excuses, I did everything to cancel and you make it almost impossible. How dare you continue to take my money when it was just a Three month contract. How am I supposed to get my money back now when you don’t answer the phone, you just keep sending repetitive emails with” we are sorry to see you leave”. It should be “we are not letting you leave”!. Terrible service.

May 8, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

We apologise for the frustration you’ve experienced. Our team has been in contact to resolve the issue, and we appreciate your patience.

Rated 1 out of 5 stars

SCAM, Tradesmen avoid

Joined Online Tradesman to get some extra jobs and make money, they took my €100 to register and after they take your money they ask for certs I dont have and wont refund my money even though I have used none of their services!! ABSOLUTE SCAM! Customer service is also a joke.

They claim they state you need qualifications to which I have but do not specify exactly what certs you need until after you pay😂😂😂
They have no problem with you paying but wont refund when you have not used their services at all!

June 4, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hello Kevin, When you registered your business, Kevin G Electrical, with OnlineTradesmen, it was clearly stated that proof of trade qualifications is required to access job leads. This is a necessary step to protect both homeowners and tradespeople — and to comply with legal requirements.

You were particularly frustrated about not receiving Safe Electric job leads. However, without a valid Safe Electric qualification, it would be illegal and irresponsible for us to provide Kevin G Electrical with such work. We take compliance and safety seriously, which is why this requirement is non-negotiable.

We have offered to help you activate your account for job leads that match the qualification you stated you hold, but have not submitted.

Per our terms and conditions, subscriptions are non-refundable. That said, we’re still happy to assist you in completing your registration so you can access the full benefits of the platform.

If you’d like to move forward or discuss this further, our team is here to help.

Rated 5 out of 5 stars

Simple to use

Very easy to use, tradesman I worked with was excellent, fixed the issue in 30 minutes, very professional.

Platform is easy to navigate and will use again in future.

May 28, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star feedback, Colin! We’re delighted to hear the platform was easy to use and that your tradesman was professional and efficient. We look forward to helping you again in the future!

Rated 1 out of 5 stars

Stay away from this company warning…

Not good experience not recommended

May 28, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Dear Noel, We’re sorry to hear that your experience didn’t meet your expectations. We are committed to helping businesses like yours succeed, and we regret that you felt disappointed by the service.

In relation to your contract, you signed up for our Premium Monthly Plan, which is very transparent in stating a 3-month minimum term. This timeframe is designed to give you the best possible opportunity to build a strong pipeline of work, launch your standalone business website, and benefit from the full range of support tools available. If you had preferred more flexibility, our Pay As You Go plan—with no minimum term—was always available at the time of sign-up.

We also want to clarify a point you raised in your review. We respect every user’s right to leave honest feedback. However, when a review includes references to individual colleagues or contains potentially damaging or defamatory claims, we may reach out—not to threaten—but to protect the individuals involved and ensure a fair and respectful dialogue. This is a standard part of our process.

Noel, our support team had offered to assist during your time on the platform, and that offer still stands. We remain ready to help you make the most of the tools and opportunities available.

Wishing you all the best with New Gardens Landscaping.

Rated 5 out of 5 stars

Very easy to use and I had a lot of…

Very easy to use and I had a lot of Reponses to my job

May 22, 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Ken! We're delighted to hear that you found the platform easy to use and that you received lots of responses to your job. Helping homeowners like you connect with the right professionals is exactly what we aim for. Thanks again for sharing your experience!

Rated 5 out of 5 stars

Very easy to use and really quick…

Very easy to use and really quick responses. Definitely recommend giving it ago. I've found it great for last minute jobs. Sometimes tradesmen will have last minute days free to work and this site has been great for sourcing same.

May 15, 2025
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Reply from Onlinetradesmen.ie

Thanks so much for your 5-star review, Judy! We're delighted to hear that you found the platform easy to use and that it helped you quickly connect with tradespeople—especially for those last-minute jobs. It's great to know that the flexibility of our network has been useful for you.

As a small Irish business we really appreciate the recommendation and look forward to continuing to support your future projects!

Rated 5 out of 5 stars

Michael and Tom where brilliant

Michael and Tom where brilliant, resolving my shower issue and kept me informed every step of the way. I Would highly recommend and use again for any plumbing issues I may have in the future. Thanks again for everything

May 13, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your fantastic 5-star review, Peter! We're delighted to hear that Michael and Tom from Gilroy Heating Services Ltd were able to resolve your shower issue.

If you haven’t already, we’d really appreciate it if you could leave a rating directly on Gilroy Heating Services Ltd’s business profile as well. It helps support their excellent work and guides others in making informed decisions.

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