Onlinetradesmen.ie Reviews 

800
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, punctual, and friendly staff, who provide efficient service and helpful advice. Many found the overall service excellent, noting the straightforward process and quality work from experienced tradesmen. The website is easy to use, enabling a smooth way to find reliable services. However, some customers noted occasional website issues, describing it as complicated or slow to load, with difficulties accessing messages or job requests. A few other people also felt response times were sometimes lacking, with some experiencing no replies or delays in job completion.

What people talk about most

Service

Customers had positive experiences with service, often describing it as straightforward and efficient,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, punctuality, and... See more

Website

Consumers find the website to be a positive and effective platform for sourcing tradesmen, with many praising... See more

User experience

People report positive experiences with the user experience, finding the process straightforward and easy to... See more

Response time

Users describe ambiguous interactions with response times, with some reviewers experiencing very fast replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

Excellent painting works carried out by Howth Decor. Greg and his colleagues did fantastic work. They arrived promptly and finished on time ,all the while tidying up as they went. Happily recommend... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date tha... See more

Company replied


Company details

  1. Home Improvement Store
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing Contractor

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!

Our tradesmen are qualified and rated

Written by the company

Commited to improving home improvement standards
When we started out in 2006 we decided that only formally qualified tradesmen and builders could join our service as members. This way we could stand over the quality of workmanship that users of our service receive. In 2008 we improved things even more by introducing a transparent and fair ratings system to enable home owners to rate the overall service they get from individual tradesmen. This not only informs and protects property owners, but also enables the good tradesmen to differentiate themselves from the bad. It's a win-win. We believe our company provides a unique and valuable service to the property owners of Ireland. We hope you like it too!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

800 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(800)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Giving good and bad reviews

Giving good and bad reviews

May 3, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks very much for your 5-stars, Kevin. As a small Irish business we appreciate the support.

Rated 5 out of 5 stars

Great Service to find the right tradesman for your job

I used OnLineTradesman to post a job to get a water tank replaced last week. I got 4 prompt replies from companies willing to do the job. The job is now done very professionally and at a good price too I would highly recommend this service

May 1, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Adrian! We're delighted to hear that you had a great experience using Onlinetradesmen to find the right professional for your water tank replacement. We truly appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Michael Gilroy, Plumber via onlinetradesmen.ie

I used onlinetradesmen.ie to find a plumber to fix a hot water leak. I got a great response from the job request and, having engaged the first person to respond, Michael Gilroy, I was really pleased with his responsiveness and the professional job he did...

June 10, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, John! We're delighted to hear that you had such a positive experience using Onlinetradesmen.ie and that Michael Gilroy of Gilroy Heating Services Ltd was able to resolve your plumbing issue promptly and professionally.

If you haven’t already done so, we’d really appreciate it if you could leave a review directly on Michael’s profile as well—your feedback helps other homeowners find great tradespeople like him!

Thanks again for using our service!

Rated 5 out of 5 stars

Plumber.

Found Joe Hilliard in Tradesman.ie. He replied promptly in answer to my query for a job. He submitted a fair quote and gave me a definitive time for the job. Arrived at the designated time and am delighted with the outcome.
Would highly recommend him.

April 29, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We're delighted to hear that you had such a positive experience with Joe Hilliard of J.H Plumbing & Heating – he’s a valued professional on our platform and it's great to know he delivered prompt, reliable, and high-quality service.

If you haven’t already done so, we’d really appreciate it if you could also leave a quick review on Joe’s profile directly. It helps others looking for trusted tradespeople like him!

Thanks again for using Onlinetradesmen!

Rated 5 out of 5 stars

Great site quick and easy 👌

Great site quick and easy 👌

April 29, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks so much for the 5-star review, Martin! We're delighted to hear you found the site quick and easy to use 👌. If you ever need anything else or have any feedback, we're always here to help.

Rated 5 out of 5 stars

Very prompt replies

Very prompt replies - and jobs well done by reliable people. Definitely recommend this website.

April 29, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Ailbhe! We're delighted to hear that you had a great experience with prompt replies from qualified tradespeople. Your recommendation means a lot to us, and we’re thrilled to have helped connect you with quality pros. Looking forward to assisting you again in the future!

Rated 4 out of 5 stars

It was easy to use

It was easy to use , quick and efficient

April 26, 2025
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Reply from Onlinetradesmen.ie

Thank you very much for your kind review. We're pleased to hear you found our platform easy to use, quick, and efficient — that’s exactly the standard we strive for as a 100% Irish-owned business committed to serving homes and professionals across Ireland.

If there’s anything we could do to earn that fifth star, we’d be delighted to hear your feedback. Every suggestion helps us improve!

Rated 5 out of 5 stars

Was an easy way to find a plumber for…

Was an easy way to find a plumber for work in my home

April 17, 2025
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Reply from Onlinetradesmen.ie

Thank you so much for the 5-star review! We're delighted to hear that you found it easy to connect with a plumber through Onlinetradesmen. Making home improvement simple and stress-free is exactly what we aim for.

Rated 5 out of 5 stars

Gerry from Lynch

Gerry from Lynch plaster replied very fast to my request and got in touch with me the next day, 2 days later my wall was fixed it took him less than 3 hours to do his job. Highly recommend very well done !

April 23, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Lana! We're delighted to hear that Gerry from Lynch Plastering provided such a prompt and high-quality service.

If you haven’t had a chance yet, we’d really appreciate it if you could leave a review on Gerry’s profile — it helps other homeowners connect with great tradespeople like him.

Thanks again for using our service, and we’re glad we could help connect you with someone you highly recommend!

Rated 5 out of 5 stars

Great Site…

I have worked with some great people that I found through this site. I use it as a default whenever I have any kind of maintenance requirement.

April 23, 2025
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Reply from Onlinetradesmen.ie

Thanks so much for your 5-star review, Denis! We're delighted to hear you've connected with great professionals through the site and that OnlineTradesmen has become your go-to for maintenance needs. Many thanks for your support from the team in Dublin 14.

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service from Onlinetradesmen once again. We got 4 replies in minutes of posting our search for a roofer and we engaged the services of a tradesman, Karl at Quality Roofing, who gave us an excellent service at a very keen price. We are once more very grateful to onlinetradesmen.ie and would highly recommend them.

April 10, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for the 5-star review Ger! We're delighted to hear you had such a positive experience using Onlinetradesmen and that you found a great roofer in Karl from Quality Roofing.

It's always our goal to connect homeowners with qualified professionals — so it's great to know the service delivered for you once again.

We really appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service. Price agreed before job started.

April 10, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks for the great review! We're delighted to hear you connected with a qualified tradesperson who got the job done efficiently and at an agreed price.

If you haven’t already, we’d really appreciate it if you could leave a review on the tradesperson’s profile too — it helps other users and supports the great pros on our platform.

Thanks again for using Onlinetradesmen (100% Irish)!

Rated 5 out of 5 stars

Really helpful and useful service

Really helpful and useful service. Great variety of trades people

March 27, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Aoife, for your 5-star review! We're delighted to hear that you found our service helpful and useful. Thanks for choosing Onlinetradesmen!

Rated 5 out of 5 stars

Excellent service.

Excellent service.

March 28, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Paula! We're delighted to hear that you had an excellent experience with our service. As a small, 100% Irish company, your support means the world to us!

Rated 5 out of 5 stars

Quick responses from tradesmen

Quick responses from tradesmen, indication on when they would be available to do job

March 25, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Miriam! We're delighted to hear that you had a great experience with OnlineTradesmen and that our tradesmen provided quick responses along with clear availability.Thanks again for choosing OnlineTradesmen from the team in Dublin 14!

Rated 5 out of 5 stars

Downstairs toilet tiling job

Alex tiled a small downstairs toilet for me and did an excellent job. He is also a lovely man and was an absolute pleasure to deal with. Highly recommend.

March 21, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review Sarah! We're delighted to hear that Alex of AD Tiling did an excellent job tiling your downstairs toilet and that you had such a positive experience working with him.

If you haven’t already, we’d love for you to leave a review on Alex’s profile as well—it helps other homeowners find skilled professionals like him.

Thanks again for choosing OnlineTradesmen!

Rated 1 out of 5 stars

Scammers

I signed up last year for €270.
I did not use their service once
They tried to take funds from my account this year and were unsuccessful the first time. I then told them I did not want to renew to which they replied they were sorry to hear this. The next day they took €490 without my permission.
Now they are not replying to my emails. I will be taking this matter to the small claims court. Very unprofessional of them. The lady on the phone would not listen to what I was telling her and I was told by her the company do not issue refunds.
To date €760 has been taking from me.

March 19, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Mark, We have been in contact with you multiple times regarding your account, and our team has actively worked to resolve this with you.

You’ve had full access to all member benefits and business support services since the day you joined. As per the terms of the agreement, job access would be made available once you submitted your carpentry qualifications or accreditations, which we have not yet received. Since you did not cancel in line with the cancellation policy, your renewal proceeded as agreed upon in the signed contract.

Our team remains available and is happy to work with you toward a resolution. Please feel free to reach out to continue this discussion.

Rated 5 out of 5 stars

Quick and easy to use service

Quick and easy to use service. Got a prompt reply from a very reliable and afffordable tradesman.

March 20, 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5 star review, Louise! We're delighted to hear that you had a positive experience using OnlineTradesmen and connecting with Dermot Flanagan, The Maintenance Man. It's great to know that the service was quick, easy, and that Dermot provided reliable and affordable help. We truly appreciate your feedback and look forward to assisting you again in the future!

Rated 1 out of 5 stars

Tradesmen don’t waste your money….

As a tradesman absolute nightmare to deal with …..talk the talk but don’t walk the walk in terms of access to potential work…they are only after the monthly subscription even before your fully registered.they are that bad at one stage they were sending me other tradesmen looking for work on my daily access to potential clients...complete waste of money as a tradesman the portal of work doesn’t exist….spam emails for a fee is all I got from it…waste of time!

January 16, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

We’re sorry to hear that your experience with our platform didn’t meet your expectations. Our goal is to connect qualified tradespeople with homeowners looking for reliable services.

To ensure quality and compliance, we verify all tradespeople before granting full access to job opportunities.

This process is outlined in the terms and conditions when trade pros subscribe to the service. On this occasion, we were unable to provide the type of work you were seeking, as it did not align with the qualifications submitted.

We appreciate your feedback and are always working to improve our service. If you need further assistance or have any questions, please feel free to contact us.

Rated 5 out of 5 stars

The website could use a little tweaking…

The website could use a little tweaking (for instance finding the response to your ad is not very intuitive on an iPad at least) but the service provided in terms of linking up with a trusted local tradesman was easy and fast.

March 7, 2025
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Reply from Onlinetradesmen.ie

Thank you for your feedback! We’re glad to hear that you found our service fast and effective in connecting with a trusted tradesperson.

We also appreciate your comments about the website’s usability on an iPad—we’re always looking for ways to improve, and we’ll take this into account for future updates.

Thanks again for choosing OnlineTradesmen, from the team in Dublin 14.

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