Onlinetradesmen.ie Reviews 

800
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for delivering prompt, clean, and efficient solutions for various home improvement projects. People also mention that the website offers a straightforward user experience, allowing individuals to easily connect with reliable local tradesmen. Some people were dissatisfied with communication delays, navigation problems, and technical errors when trying to reach out to professionals. A few reviewers also noted receiving zero responses after publishing job requests on the site. Others mentioned experiencing unusually long waiting times before receiving any updates regarding their booked projects.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a straightforward process that connects them... See more

Staff

Consumers find staff to be positive, highlighting professional, polite, and punctual service across various... See more

Website

Reviewers highlight positive aspects of website, noting it is great for sourcing tradesmen and getting quick... See more

User experience

People report positive experiences with user experience, finding the platform very easy to use and the... See more

Response time

Customers consistently note ambiguous experiences with response time. While some reviewers experienced prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

Excellent painting works carried out by Howth Decor. Greg and his colleagues did fantastic work. They arrived promptly and finished on time ,all the while tidying up as they went. Happily recommend... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date tha... See more

Company replied


Company details

  1. Home Improvement Store
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing Contractor

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!

Our tradesmen are qualified and rated

Written by the company

Commited to improving home improvement standards
When we started out in 2006 we decided that only formally qualified tradesmen and builders could join our service as members. This way we could stand over the quality of workmanship that users of our service receive. In 2008 we improved things even more by introducing a transparent and fair ratings system to enable home owners to rate the overall service they get from individual tradesmen. This not only informs and protects property owners, but also enables the good tradesmen to differentiate themselves from the bad. It's a win-win. We believe our company provides a unique and valuable service to the property owners of Ireland. We hope you like it too!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

800 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(800)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

work

"I provide handyman services on onlinetradesmen.ie, and it has been a fantastic experience! The platform connects me with great clients and offers a steady stream of jobs. I enjoy the flexibility it provides and the opportunity to showcase my skills. Highly recommend it for anyone looking to find reliable handyman work!"

January 23, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, EireHandyman, for your fantastic review! We’re thrilled to hear that OnlineTradesmen has been a valuable platform for connecting you with great clients and providing a steady stream of jobs. It’s wonderful to know you enjoy the flexibility and opportunities to showcase your skills. We are committed to helping skilled professionals like yourself thrive, and your recommendation means a lot to us. We look forward to supporting your handyman services with more fantastic clients!

Rated 5 out of 5 stars

Fantastic service and prompt response

Fantastic service and prompt response. Onlinetradesman tradesmen has really boosted an influx to my business. Coverage and exposure is 100%

November 1, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your fantastic review, Dublin Fusion Works! We're delighted to hear that OnlineTradesmen has helped boost your business and increase your exposure. Supporting skilled tradespeople like yourself is what we’re all about, and it’s great to know that our platform is making a real difference.

Rated 5 out of 5 stars

Very happy with this service no hidden…

Very happy with this service no hidden fees and simple to use - the support is excellent - I can't fault this app

January 23, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your fantastic review Pauline and Andrew! We're thrilled to hear that Venture Home Heating Service Ltd finds our service simple to use, transparent, and well-supported. Our team is always here to ensure you have the best experience possible.

Rated 5 out of 5 stars

Great Site

Excellent site for getting quick quotes and services. The tradesmen review feature ensures a quality service also.

January 20, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Jonathan! We're delighted to hear that you had a great experience using OnlineTradesmen to find and hire Corporate Property Services. Providing homeowners with a quick and reliable way to connect with quality tradespeople is our top priority, and we're glad you found the review feature helpful in ensuring excellent service.

Rated 5 out of 5 stars

Bathroom blues

I had a fairly small bit tricky bathroom repair. Gary was very helpful. He arrived in time, finished the job neatly and on price. Very satisfied.

January 3, 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Jerry, Thank you so much for your 5-star review! We're thrilled to hear that our member completed your bathroom repair with such professionalism and efficiency. If you haven't already, we encourage you to leave a review on Gary's member profile. It helps other homeowners find reliable professionals and recognises Gary for his great work.

Rated 5 out of 5 stars

It’s was very easy and hassle free

It’s was very easy and hassle free. Very professional and responsive. 5 stars 🌟

January 3, 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We're thrilled to hear that your experience with our service easily connected you a professional and responsive tradesperson.

Rated 5 out of 5 stars

Rapid response

Rapid response
Professional and polite

December 24, 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Caroline! We're thrilled to hear that you experienced a rapid response when using our service and found the members who responded to your job, professional.

Rated 1 out of 5 stars

Contractors look out, save your money

I took a membership with Onlinetradesmen after a sales call from them promising access to a steady stream of customers looking for construction works. In reality most of the numbers did not exist as I found out after numerous wasted phone calls. In the few cases were I was able to get through to contact numbers posted on their website the people told me they had been inundated by calls from contractors despite the website claiming that only three contractors would be given the number. These three supposedly being the three who paid the most for it. When I contacted them to complain I was offered more ‘credits’ to buy so I could gain access to more none existent contacts.This is a very shabby service. I would recommend any contractors considering it to save their money. Total waste of time.

December 12, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Dear Gavan,

We take all reviews seriously and would like to address your concerns.

It’s important to note that your OnlineTradesmen job lead account has not been active to receive jobs since 2020, and therefore, the claims made do not accurately reflect the current operation or quality of our service.

We are committed to connecting professional tradespeople with genuine customers, and our platform has undergone significant improvements. We strive to ensure that the contact details provided are accurate, and our processes are designed to ensure fair access to job leads.

If you would like to discuss your concerns further or have any additional feedback, please don’t hesitate to contact us. We value all our members and aim to provide the best possible service.

Rated 1 out of 5 stars

Avoid Greenkey Construction !!

I used Liam O Brien of Greenkey Construction who is heavily promoted on online tradesman to do an attic conversion recently. I have the contract which he sent in early Oct. I now have the texts/emails proving he abandoned the job after I complained about him not fulfilling the terms of the contract.
I paid 35k (have receipts) in 4 installments. There was 6.5k remaining. The job ran 4 weeks over. 17k was for labour and his workers didn't do full day's which was admitted in a text from him. They clocked out early every day and the work was full of avoidable snags. Despite the job running over he never once got the staff to put more hours in. It was the bare minimum from them. They were also filthy and left dust everywhere constantly.
I asked him over and over via email and text to put the hours in as I specifically chose him as a contracter based on his online credentials and the time frame he said in the contract it would be done. He just kept asking for money for stuff that wasn't done and refused in the end to come back unless i paid ANOTHER 5k which I couldn't, in good confidence after the service I'd received. I asked him to complete the job and I'd pay the last 6.5k (confirmed in writing) and he abandoned the job and left all the rubbish behind despite 3k being charged and paid for waste removal in the contract. He is the most arrogant man who just keeps requesting money despite not putting the hours in or using true professionals.
The public need to know as he advertises himself everywhere as being a 'master builder. He left my garden like a junk yard full of rubbish and took the 3k waste removal. An utter conman and I have the pictures/emails to prove it.
**edit** just had another builder in a few weeks later to finish the job he abandoned, and was told the electrics were shocking! When you turned on one existing light all the lights in the attic conversion switched off (have video evidence), because he put it all on the one mains apparently. The electrician cut important wires and ALL had to be redone this week. And liam had the neck to threaten me with legal action just after New Years for telling the truth about him and his disgraceful work.

December 19, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hello Serena, it appears that you have not engaged GreenStar Construction services through our platform. As such, we must clarify that this review does not accurately reflect your experience with our service.

If you have hired a tradesman using our platform and encountered an issue, we would like to encourage you to leave a valid rating on their account. Doing so ensures transparency and helps other property owners make informed decisions. Our team rigorously validates all ratings to maintain fairness and accuracy.

Please note that:

- A poor rating allows others to become aware of potential issues.
- Tradesmen have the right to object to ratings they believe are unjustified, in which case we mediate objectively based on the facts provided.
- Ratings that are upheld through this process remain permanently visible on the tradesman’s account.
- We investigate all complaints to ensure our members adhere to our marketplace standards. If we find any breaches, the tradesperson will be removed from the platform.

We kindly ask that you redirect your concerns to the appropriate channel if your complaint pertains to GreenStar Construction but was not facilitated through our service.

Our Trustpilot account is designed to reflect experiences with our platform, and unrelated grievances do not offer an accurate representation.

If you have any further questions or require assistance, please feel free to reach out to us directly at our contact form at https://www.onlinetradesmen.ie/About/Contact.aspx.

Thank you for your understanding.

Rated 5 out of 5 stars

Excellent service

Excellent service

December 14, 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Dee! We're delighted to hear that you had a great experience using our service.

Rated 5 out of 5 stars

Immediate response,

We had an emergency with plumbing pipes that needed to be relocated, Paraic MC Donagh immediately called and gave us a quote, the next day he carried out the work, very neatly and professionally done, I would recommend Paraic MC Donagh company to carry out any plumbing job.

December 11, 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Tom,

Thank you so much for your glowing review! We're thrilled to hear that our member, Padraig McDonagh from McDonagh Heating and Plumbing was able to respond quickly and resolve your plumbing emergency with such professionalism and efficiency.

We truly appreciate your recommendation and look forward to helping you with any future projects.

Rated 5 out of 5 stars

Dublin Fusion works

Dublin Fusion works, Darren disasembled my very large double wardrobe and did a great job, efficent, fast and very professional. I would highly recommend Darren and hoping to have him do some tiling for me.

December 5, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Brenda, for your glowing 5-star review! We're delighted to hear about your positive experience with our service and connecting with our member, Darren from Dublin Fusion Works. It's wonderful to know that his efficiency, speed, and professionalism made the wardrobe disassembly seamless for you.

Rated 5 out of 5 stars

First time using service.

First time using service.
First responder did the repair job
Very happy with the service and will definitely use again and recommend to others.

December 3, 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Maeve! We're delighted to hear that your first experience with Onlinetradesmen was such a positive one and that the first responder to your job was able to complete your repair to your satisfaction.

Your kind words and willingness to recommend us mean a lot. We look forward to assisting you with any future projects you may have.

Thanks again for choosing Onlinetradesmen!

Rated 5 out of 5 stars

I had Sean Murray Carpentry fit a …

I had Sean Murray Carpentry fit a floor in my home. He did an excellent job from start to finish. He fitted the floors as requested to go under all kitchen units and island, lifted and replaced all the skirting boards. The 2 guys worked so hard to get the job completed in one day. I would highly recommend Sean .

November 30, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for taking the time to share your experience and for the 5-star review, Gemma! We're delighted to hear how pleased you are with Sean Murray Carpentry's work. If you haven't already, we encourage you to leave a review on Sean's member profile. It helps other homeowners find reliable professionals and recognises Sean for his great work.

Rated 5 out of 5 stars

Patrick Fox flooring

Patrick Fox flooring
Excellent workmanship
Did a fantastic job
Would highly recommend

November 27, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Pauline! We're delighted to hear that you were pleased with Patrick Fox's flooring work and his excellent craftsmanship.

If you haven’t already, we’d appreciate it if you could leave a rating on Patrick’s profile. Your feedback will help other homeowners find skilled professionals like him.

Rated 5 out of 5 stars

Excellent experience

Excellent experience

November 27, 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Femy! We're delighted to hear that you were pleased with our service and had a great experience finding qualified trade pros.

Rated 5 out of 5 stars

Efficient service

Great way of getting in contact with tradesmen. Reviews gives good insights and many interested tradesmen gives you an ability to choose the ones that suit you.

November 23, 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Joacim! We're delighted to hear that you found our service efficient and helpful in connecting with tradespeople. It's great to know that the reviews and variety of professionals helped you make an informed choice.

Rated 5 out of 5 stars

Tiling

I am very pleased to highly recommend' Alex ' a skilled tradesman who completed a tiling job for me today in Celbridge , it's a fabulous job!⭐⭐⭐⭐⭐I contacted Online tradesmen on Sunday with prompt reply and genuine offers to do the job. Can't believe it , Alex called early this morning, job completed already, excellent work ! For sure, I will be using your website in future and highly recommend Alex 💯 Therese kavanagh

November 20, 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Therese, for your glowing review! 🌟 We're delighted to hear that Alex from AD Tiling delivered such excellent service and completed your tiling job in Celbridge to such a high standard. It’s fantastic that OnlineTradesmen connected you so quickly with a skilled tradesman like Alex. We truly appreciate your recommendation!

If you haven't already, we encourage you to leave a review on Alex's member profile. It helps other homeowners find reliable professionals and recognises Alex for his great work.

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