I bought a $2000 Chanel bag on Onquestyle.com from Vaunte.com before it suddenly went out of business a few years ago, Onquestyle refused to send the Chanel bag to me even though I paid $2000. I am... See more
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There was much confusion with my items for sale. I had shoes that were still on the shelf when I went to pick up my belongings and I wasn’t given a check because of it. Luckily i was paying attention... See more
When you were in the Pavilion Neighborhood Center on Valley Center Drive, 92130, I was your customer. The last thing, a Gucci I bought was later determined to be "fake". The sales rep whose name I... See more
I had to call them repeatedly to ask for my reimbursement after my consignment items sold and I received multiple stories from multiple people. In addition, as a customer I thought they were rather p... See more
Company details
Information provided by various external sources
Luxury Consignment and Resale Store for Designer Pre-Owned Handbags and Clothing, Shoes, Fine & Designer Jewelry. Sell your Designer Clothing, Handbags and Accessories Online.
Contact info
2900 East Coast Highway, 92625, Newport Beach, United States
- 949-717-7795
- www.onquestyle.com
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The owner is lovely and personable
The owner is lovely and personable. Love this store!
November 8, 2019
Unprompted review
Reply from OnQueStyle
Dear Jen,
Thank you for the 5 star review and for commenting about Kirsten and the store. We look forward to your next visit.
Best,
The On Que Style Team
Always enjoyed the consistency of…
Always enjoyed the consistency of professional services provided to me and my family by the owner and her stuffs teams
We always find and walkout with something beautiful frm the store’s collections
November 8, 2019
Unprompted review
Reply from OnQueStyle
Dear W Myers,
Thank you for the wonderful review. We are proud of the level of service we provide as well as the quality of our merchandise. We look forward to helping you again soon!
Our best,
The On Que Style Team
The staff is excellent
The staff is excellent, very helpful and very kind!
November 8, 2019
Unprompted review
Reply from OnQueStyle
Hi Julie,
We are thrilled you are happy with our service. We look forward to helping you soon!
Our best,
The On Que Style Team
Reply from OnQueStyle
Thank you Jan! We really appreciate the review. Hope to see you soon.
Best,
The On Que Style Team
Overpriced
The store has good, quality products. The price is way too expensive for a second hand store. I would rather buy new items and be able to return them than buy used for similar price. There’s always a sale at retail stores that are at least half off.
November 8, 2019
Unprompted review
Reply from OnQueStyle
Dear Bargain Hunter,
Thank you for your feedback and we are happy to hear you like the quality of our merchandise. We strive to give our clients a diverse offering of luxury products in optimal condition. Many of our items are significantly discounted from retail. Some luxury items like a Birkin bag will be fair priced and dictated by market conditions. We do have sales around holidays and we hope you stop in to take advantage then.
Best,
The On Que Style Team
I Love the owners and staff
I Love the owners and staff. Great people. I’ll be visiting soon.
November 8, 2019
Unprompted review
Reply from OnQueStyle
Dear Rocky and Kem,
We can't wait! Thank you for the 5 star review and we are looking forward to your visit.
Best,
The On Que Style Team
On Que is my go to boutique for unique high end designer clothes and accessories
On Que is my go to boutique for something special. The selection is great. On Que have a good selection high end designers and couture but I can always find something basic for work as well. The service is exceptional. Lexi is my favorite stylist. I feel confident that on Que does a thorough job authenticating high end designer bags like Chanel, LV, Hermès.
November 8, 2019
Unprompted review
Reply from OnQueStyle
Dear Hong,
Thank you for your review and kind words about Lexi. We strive to give the best service and also find the highest quality, authentic items on the market. We look forward to you shopping with us again soon.
Best,
The On Que Style Team
Great quality and great service
November 8, 2019
Unprompted review
Reply from OnQueStyle
Thank you for the 5 star review! We appreciate your comments about our service and quality. These are our top priorities. Look forward to helping you again.
Best,
The On Que Style Team
I bought a Chanel wallet there and it…
I bought a Chanel wallet there and it turned out to be fake
November 8, 2019
Unprompted review
Reply from OnQueStyle
On Que Style stands by the authenticity of our items. Selling top quality authentic merchandise is our top priority and we wouldn't be in business for over 10 years if we sold fake items. Please note we have in house experts as well as use third party authentications for an outside, objective opinion. We do stand by our products and offer a money back guarantee if the item is proven to be fake. We can tell from our records you purchased from us years ago but if we can remedy your experience in some way please contact us.
Sincerely,
The On Que Style Team
I am glad you are interested in how…
I am glad you are interested in how your customers feel. I have given you guys a couple of chances doing business with you. Each time it was such poor business practices I have no words.
The straw that broke me was when I explicity told a a senior employee not to mark down an item that was in brand new condition and since it had sentimental value would not sell it at less than we agreed. SHe in turn assured me that we had an agreement. Well guess what, her word meant nothing as I was told it sold for a reduced amount substantially. I made the mistake of trusting you guys for the second time. How do I have proof of what you sell an item for? because I CANNOT trust your word. I was told as well by one of your employees you put my things up on ebay!! Appalling, I could have done that! Never again do I recommend you to anyone.
Hopefully you read this and you change your dishonest ways. I was hurt with my item being sold and by your disregard for what meant so much to me to happen.
November 8, 2019
Unprompted review
Reply from OnQueStyle
Dear Susan,
Thank you for taking the time to leave us this feedback. We take this very seriously and will use it for training in the future. Please note, we do have in our consignment contract that we sell on other platforms to increase the visibility of the items we have on consignment. We are sorry you had a unpleasant experience with us and hope you will try us again in the future.
Best,
The On Que Style Team
Very high end merchandise in excellent…
Very high end merchandise in excellent condition. Prices are at the high end.
November 7, 2019
Unprompted review
Reply from OnQueStyle
Thank you for taking the time to write a review and endorse us. We really appreciate your kind words. We strive to find the best quality merchandise in the resale market. We hope you visit us soon.
Best,
The On Que Style Team
the dress we bought did not fit right…
the dress we bought did not fit right and we were out of town for an emergency and when we got back we tried to return the dress only to be told that there was a 15 return policy. Wow 👎🏻
November 7, 2019
Unprompted review
Reply from OnQueStyle
Dear Tory,
Thank you for your feedback. Please note we no longer take any returns so this must have been over several years ago. We are sorry to hear about your experience and hope you reconsider shopping with us again.
Sincerely,
The On Que Style Team
This is a great store that carries a variety of items and sizes no matter what your wallet size is!
This is a great store that carries a variety of clothing items/purses/accessories in a variety of both sizes and prices. I always feel appreciated when I stop by to see what’s new and the majority of the time I leave the store with at least a little something.
November 7, 2019
Unprompted review
Reply from OnQueStyle
Hi Jessica,
We love our clients and always want them to feel appreciated so thank YOU for leaving us a fabulous review. One of our goals is to bring a range of top quality merchandise at all different price points. We look forward to helping you in the future.
Best,
The On Que Style Team
Reply from OnQueStyle
Dear Yalina,
Thank you for the 5 star review. We are happy that you are a happy client. Giving great service and having top quality merchandise is our top priorities. We look forward to your next visit!
Best,
The On Que Style Team
long live the resale store
Always Enjoying shopping at On Que. The owner is so friendly and accommodating as are the other staff members. Lovely clothes at good prices.
November 7, 2019
Unprompted review
Reply from OnQueStyle
Dear Diana,
We love the title of your review and thank you for leaving us 5 stars! We are thrilled you enjoy your shopping experience with us. See you soon.
Our best,
The On Que Style Team
"Uh, no."
I had to call them repeatedly to ask for my reimbursement after my consignment items sold and I received multiple stories from multiple people. In addition, as a customer I thought they were rather pretentious.
November 7, 2019
Unprompted review
Great and friendly service and…
Great and friendly service and excellent inventory!!!!
November 7, 2019
Unprompted review
Reply from OnQueStyle
Thank you for leaving us a 5 Star review on our service and quality of merchandise! We look forward to your next visit.
Our best,
The On Que Style Team
Best service friendly people great…
Best service friendly people great collection better than chain stores and shops.
November 7, 2019
Unprompted review
Reply from OnQueStyle
Dear Gity,
Thank you for your kind words and 5 star review! We aim to please and are happy we meet your expectations. We look forward to you shopping with us again soon.
Our best,
The On Que Style Team
Great people and great service
November 7, 2019
Unprompted review
Reply from OnQueStyle
Thank you Jacqueline for your 5 star review! We are thrilled your love our service as we do our best to exceed expectations. We look forward to your next shopping visit.
Best,
The On Que Style Team
Great place to leave product.
November 7, 2019
Unprompted review
Reply from OnQueStyle
Thank you for your 5 star review. We are so pleased you enjoy consigning with us. We look forward to see you soon.
Our best,
The On Que Style Team
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