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Rated 1 out of 5 stars

I bought a $2000 Chanel bag on Onquestyle.com from Vaunte.com before it suddenly went out of business a few years ago, Onquestyle refused to send the Chanel bag to me even though I paid $2000. I am... See more

Rated 2 out of 5 stars

There was much confusion with my items for sale. I had shoes that were still on the shelf when I went to pick up my belongings and I wasn’t given a check because of it. Luckily i was paying attention... See more

Rated 1 out of 5 stars

When you were in the Pavilion Neighborhood Center on Valley Center Drive, 92130, I was your customer. The last thing, a Gucci I bought was later determined to be "fake". The sales rep whose name I... See more

Rated 1 out of 5 stars

I had to call them repeatedly to ask for my reimbursement after my consignment items sold and I received multiple stories from multiple people. In addition, as a customer I thought they were rather p... See more

Company details

  1. Clothing Store

Information provided by various external sources

Luxury Consignment and Resale Store for Designer Pre-Owned Handbags and Clothing, Shoes, Fine & Designer Jewelry. Sell your Designer Clothing, Handbags and Accessories Online.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I LOVE OnQueStyle

I LOVE OnQueStyle. Favorite consignment store and shopping experience EVER!! Great prices, very helpful, awesome quality.

November 23, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Caroline,

Thank you for your 5 star review and endorsement. It means so much to us! We look forward to seeing you very soon.

Our very best,
The On Que Style Team

Rated 5 out of 5 stars

Great store !!!

Great store !!!! All of they're items are amazing !!!!!
the people are helpful and great .

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service
Shout out for Sicily👍🏼

November 16, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Rosario,

We are happy to hear that! Customer service is of the upmost importance to us and we love building longstanding relationships with our clients. Thank you also for Sicely's shout out :) We have a pretty great team at On Que Style. We look forward to your next visit.

Our best,
The On Que Style Team

Rated 5 out of 5 stars

Nice store with helpful staff.

November 15, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear ES,

Thank you for the positive feedback! We look forward to helping you in the future.

Our best,
The On Que Style Team

Rated 5 out of 5 stars

It was a real pleasure shopping at your…

It was a real pleasure shopping at your beautiful store again. Lexi was amazing as usual.
Very professional and she always knows what I am looking for. I got beautiful pieces as usual.
Thank you so much, Lexi!
You always make my shopping very eady, fast and very productive.
Kind regards,
Nadia

November 15, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Nadia,

Thank you! We are happy to hear that you have had such a good experience with us and specifically Lexi. We look forward to your next visit.

Our best,
The On Que Style Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Sold my Luois Vuitton purse at a reasonable price with honest feedback!

November 15, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Khairul,

Thank you for the positive feedback and hope we can help you again in the future.

Our best,
The On Que Style Team

Rated 3 out of 5 stars

Pricing is a bit high for what they…

Pricing is a bit high for what they offer. Nice store in great location.

November 15, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Lisa,

Thank you for the feedback. We strive to have the best merchandise in luxury resale at the most competitive prices. We are glad you enjoy the store and location. We hope to see you again in the near future.

Our best,
The On Que Style Team

Rated 5 out of 5 stars

Great selection

Great selection, unique items, and fabulous staff who go out of their way to assist.

November 15, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear CC,

Thank you! Our clients are so important to us and we strive to have the best merchandise in luxury resale. We look forward to your next visit.

Our best,
The On Que Style Team

Rated 1 out of 5 stars

When you were in the Pavilion…

When you were in the Pavilion Neighborhood Center on Valley Center Drive, 92130, I was your customer. The last thing, a Gucci I bought was later determined to be "fake". The sales rep whose name I forgot, swore it's authentic, however the seller lost the proofs. I know it was the model one of my clients loved, and wouldn't mind pre-owned but never used (as the sales woman told me). This sales woman was sooo smooth and friendly to manipulate us (told us if it's fake, the store stood behind items they sell, and will refund $) to believe she was telling the truth. However, after giving it as gift, my client told me later that she was so embarrassed Gucci stated it was a fake. Every time I called while I was visiting in LA for two weeks, the store people said that I had to talk to this woman (who had been there for long time, but she was never around). When I finally came back in town and went to the store, you guys have moved, cleared away from the location. So not only I wasted almost a thousand dollars but also I lost a long term real estate client.

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

Have been there client past 10years

Have been there client past 10years , love the store , hospitality, service. there merchandise are all in excellent quality.
I also consignment with them as well and always been please .

November 14, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear .azi2045,

It's clients like you that make it so enjoyable! Thank you for your loyal patronage and kind words. We look forward to your next visit.

Our very best,
The On Que Style Team

Rated 5 out of 5 stars

I consigned several expensive pieces…

I consigned several expensive pieces and OnQue was scrupulously honest. Their service is always terrific.
Love this store.

November 14, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Sheri,

Thank you for consigning your luxury pieces with us. Your trust is of the upmost importance and we look forward to helping you in the future.

Our very best,
The On Que Style Team

Rated 5 out of 5 stars

I love OnQue!

November 14, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Celia,

Thank you so very much! We are thrilled to hear that and love you too. We look forward to seeing you very soon.

Our very best,
The On Que Style Team

Rated 1 out of 5 stars

I bought a $2000 Chanel bag on…Never Again

I bought a $2000 Chanel bag on Onquestyle.com from Vaunte.com before it suddenly went out of business a few years ago, Onquestyle refused to send the Chanel bag to me even though I paid $2000. I am still out the $2000, Obviously, I would never buy anything from Onquestyle.

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

My favorite boutique of all times

November 14, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Super Shopper,

Thank you for saying that! We love our loyal clients. We hope to see you very soon and helping you with your next purchase.

Our very best,
The On Que Style Team

Rated 5 out of 5 stars

Very satisfied

November 14, 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Thank you so much, Lucy!!! Kirsten appreciates your review and hope to see you soon!

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