Onramp Funds Reviews 

230
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Lies. Lies. Lies. Salespeople misrepresent lending criteria. Once they lend, they lock you into an overpriced loan that is impossible to "re-up" even though you meet sales criteria. Another reviewer p... See more

Company replied

Rated 5 out of 5 stars

Onramp is very easy to work with and move quickly. It helps when you're in a crunch to get your business moving forward. I'll use Onramp again in the future.

Company replied

Rated 5 out of 5 stars

Onramp found a way to fund me when I thought it was impossible. Their systems and methods are the best in the business and I have had experience with many different funders in the past. None comes clo... See more

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Rated 5 out of 5 stars

Great, responsive team that can offer flexible & competitive funding terms. We’ve used them to help finance inventory POs & be able to expand our growth efforts while working towards a fundraise.... See more

Company replied

Company details

  1. Investment Company

About Onramp Funds

Written by the company

Onramp provides fast, flexible working capital for eCommerce businesses. We know online sellers face constant challenges managing inventory, investing in marketing, and covering seasonal gaps. That’s why we’ve built financing designed for the way you operate.

Unlike traditional lenders, Onramp offers a simple, transparent process with no hidden fees or rigid terms. Connect your store, get approved, and receive funding in less than 24 hours. Repayment is tied to your sales, so you pay us back as you get paid, keeping us fully aligned with your success.

We integrate directly with leading platforms including Shopify, Amazon, Walmart Marketplace, Stripe, TikTok Shop, BigCommerce, WooCommerce, Squarespace, and SHOPLINE. By connecting to the systems you already use, we provide accurate, fair offers based on real business performance - not credit scores.

Our capital is easy to access and built to fuel growth. eCommerce sellers use Onramp funding to launch new products, scale advertising, or stock up ahead of peak demand. Thousands of eCommerce businesses trust us for reliable funding that helps them seize opportunities without slowing down.

Onramp is more than a lender: we’re experts in eCommerce dedicated to helping your business grow with speed, confidence, and flexibility.

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4.1

Great

TrustScore 4 out of 5

230 reviews

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4.1

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(230)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Great Service by Onramp

March 6, 2025
Unprompted review
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Reply from Onramp Funds

Thanks for taking the time to leave a review! We're grateful to be part of your growth journey.

Rated 5 out of 5 stars

Funding was quick once approved

Funding was quick once approved, but approval took some time. Onramp's due diligence process was extensive but appropriate. They have a good team that seems to care about clients.

February 19, 2025
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Reply from Onramp Funds

Thank you for taking the time to leave a review! We're thrilled to hear you felt supported along the way and that our team’s commitment to customers stood out. Wishing you continued success, and we’re here whenever you need us!

Rated 5 out of 5 stars

A whole new way to get business funding.

Onramp found a way to fund me when I thought it was impossible. Their systems and methods are the best in the business and I have had experience with many different funders in the past. None comes close to the professionalism, support and tools they offer. Their flexible percentage based paybacks are off the charts and make it all an incredibly smooth experience that feels nothing like the MCAs out there that don't really care about your business. Five stars since there's no more stars to give.

February 12, 2025
Unprompted review
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Reply from Onramp Funds

Wow - thank you for taking the time to leave this review! It truly means a lot to hear that our approach stood out from your past experiences and that our flexibility, support, and tools made a real difference for your business. We’re all about helping merchants grow without the stress, so knowing that we delivered on that promise is the best feedback we could ask for. Wishing you continued success, and we’re always here when you need us!

Rated 5 out of 5 stars

This company made my process with them…

This company made my process with them easy and smooth. The communication was 10/10. I would recommend Onramp to everyone looking for transparency and honesty, as well as real help with their business. They are helping me grow in my e-commerce business, unlike 8Fig. 8Fig lies in the ads that say they will help me, and then when you apply, they don’t approve your application. Onramp is here to support your business and actually help you grow.

February 5, 2025
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Reply from Onramp Funds

Thank you for taking the time to leave a review! We're thrilled to hear that your experience with Onramp was smooth and that our team provided the transparency and support you needed. We're grateful for the opportunity to be part of your journey.

Rated 5 out of 5 stars

Seamless Experience!

So far, I have had a great experience working with Onramp for my business funding needs. The process has been incredibly seamless, making it easy for me to secure the funds that I need to expand my product line. They are very supportive and available to answer any questions I have had. I really appreciate how easy they are to work with. Everything has been very straightforward. I recommend them to any business owner, looking for reliable and stress-free funding!

February 11, 2025
Unprompted review
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Reply from Onramp Funds

Thank you so much for taking the time to leave your review, Tammy! We're so glad we're able to provide a seamless experience!

Rated 1 out of 5 stars

BUYER BEWARE!! STAY AWAY!! IT IS NOT WORTH THE MONEY!!!

02/14/2025 ON RAMP FLAGGED AND REMOVED MY PRIOR REVIEW, COMPLETE LACK OF TRANSPARENCY!!! I AM REPOSTING TO WARN BUSINESS OWNERS!!!

FIRST and FOREMOST My experience and others that have left similar negative reviews about OnRamp Funds, is that OnRamp does not care about building relationships or helping a business.

If I could give this company negative stars I would. This so called "business lender" or "eCommerce lender" preys upon small businesses and small business owners seeking to acheive their dream by charging sky-high interest rates that many businesses (as the reviews indicate) cannot ever fully repay.

OnRamp Funds/E Commerce Lending lures you in with promises of "fast and easy funding" but they conveniently bury the real cost of their loans in fine print-only for you to realize later that you may have signed your entire business away to OnRamp Funds/E Commerce Lending.

THINK ABOUT THIS BUSINESS OWNERS:

ONRAMP FUNDS is located in Austin, Texas. OnRamp is a Delaware Corporation. E Commerce Funding LLC is the main entity referenced in the so called loan or lending agreement and is a Nevada LLC. This is the truth.

OnRamp Funds is NOT accredited by the Better Business Bureau. This should alarm anyone seeking their services.

The so called loan or lending agreement will specifically state the following:

THIS AGREEMENT IS SUBJECT TO AND GOVERNED UNDER THE LAWS AND RULES OF THE STATE OF NEVADA!

HERE IS WHERE IT GETS INTERESTING:

ALL LITIGATION AND CLAIMS OR DISPUTES ARE REQUIRED TO BE HEARD OR FILED IN STATE OR FEDERAL COURT IN TRAVIS COUNTY (Austin) TEXAS.

What honest company would need to be located in Texas, yet require the terms of the so called loan agreement be subject to the laws of The State of Nevada?

If you buy a car in Texas from a legitimate auto dealer, the loan documents do not seek to enforce laws that are only favorable to the auto dealer or lender from a completely DIFFERENT State.

Why would E-commerce Funding LLC/OnRamp Funds, located in Texas NOT make the so called loan agreement subject to laws of The State of Texas?

Is it because Texas law makes it an even playing field and Nevada makes it all in favor of E Commerce Funding LLC/ On Ramp Funds?

When you sign the so called loan agreement you will also waive your right to trial by a jury, jurisdictional rights and many other constitutional rights.

E Commerce Funding LLC/OnRamp Funds is currently suing SEVERAL small business owners, you guessed it in Travis County, Texas. Please search the Travis County Court Records and you will see.

Be concerned, this could be you or your business if you fall behind on payments, no matter how many payments you may have made to On Ramp Funds, Inc.

If you peruse through the so called agreement, you will notice that the actual "lender" or money prvider is E COMMERCE FUNDING LLC, OnRamp Funds is listed as an AFFILIATE. Why is OnRamp Funds listed as an affiflaite? OnRamp Funds on its website claims to be the so called lender or funds provider.

Why is OnRamp Funds, Inc. appearing to hide the existence of E Commerce Lending, LLC.?

They cannot nor will they deny this, they will just omit this fact.

The typical reply from OnRamp Funds to nearly every complaint and I am sure to this complaint will be, "The customer or business owner did not make timely payments", or "we tried reaching out to the business owner and the business owner never responded."

In most cases the businesses in the reviews indicate that the businesses made significant payments towards the amount owed, exorbitant interest rates and fees charged by OnRamp Funds.

The business has a bad month or two and OnRamp Funds swoops in and crushes the business by instructing its debt collector to send UCC Lien notices to each and every platform or payment provider available, Pay Pal, Amazon, Stripe, etc., threatening to sue the above referenced platforms if they release any funds to the business on the notice.

The notice instructs the platforms to hold funds for the benefit of OnRamp Funds, Inc under threat of legal action.

The business must satisfy every cent or condition claimed in the UCC Lien Notice by OnRamp Funds according to the notice.

All monies of the business held in the various payment platforms are frozen and held pending full payment to OnRamp Funds.

OnRamp Funds will assess all collections fees, default fees, late fees, interest fees, any fee associated with the so called agreement is also held or "frozen" for sole benefit of OnRamp Funds.

The subject business has no say in this. I find this to be reprehensible and unfair.

I hope anyone reading this review will give pause prior to entering into any agreement with OnRamp.

My experience is that OnRamp will not help you or work with you, which could result in the loss of your business and your hard work towards your dreams.

August 5, 2024
Unprompted review
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Reply from Onramp Funds

Hello! We take customer feedback seriously and want to clarify several inaccuracies in this review. Please note, we do not have the power to remove reviews from Trustpilot. Your initial review was removed by Trustpilot's team due to violating review guidelines. We are copying our initial response to your review below for the sake of transparency:

First and foremost, we make every effort to work with our customers through unique challenges and always aim for a full resolution whenever possible if payments are missed.

Payment & Default Process: As a lender, we rely on agreed-upon payments to be made. In this case, the borrower failed to make any payments for over four months, despite multiple extensions and accommodations. We provided grace periods and attempted to work with them before escalating to collections.

Legal & Business Structure: Onramp Funds operates transparently under the necessary legal structures common in the financial industry. Our agreements are standard for the lending space, and our remittance rates are dynamic, often in the low single digits - not the exaggerated figures claimed in this review. We are headquartered in Austin and incorporated in Delaware. This is not an unusual business practice.

Misleading Claims: We do not "hold all of your funds." When a merchant defaults on their obligations, standard UCC protections apply, as with any commercial financing agreement. The claim that we charge a "30% default fee" is inaccurate. This is simply the maximum cap, and actual fees vary based on circumstances.

We encourage any merchant with concerns to reach out directly so we can work toward a resolution. We remain committed to fair and transparent lending practices that support small businesses, however, it should be no surprise that a customer who has not made a payment to us in over four months will face consequences.

Rated 4 out of 5 stars

Perfect lender if you are looking quick…

Perfect lender if you are looking quick cash. This is honest review, fee is little high but okey if you make money out of it. Highly recommend!!

January 29, 2025
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Reply from Onramp Funds

Thanks for taking the time to leave your review! Don't hesitate to reach out if there's anything we can help with!

Rated 5 out of 5 stars

A TRUSTED PARTNER IN OUR SUCCESS

In a world where personal attention often feels like a thing of the past, Onramp has been an absolute lifeline for us. Amidst chatbots and impersonal lenders, Onramp stands out with its genuine care and unwavering support. When our business needed funds urgently for inventory, Onramp didn't just provide financial assistance—they showed up in person, knowing us by name and understanding our business inside out.

This isn’t just a transaction; it’s a relationship built on mutual trust and respect. We know their names, and they know ours. They call us on the phone—not just to check a box, but to check in. Their dedication goes beyond business hours; they've been there for us at critical moments, even during the hectic holiday season when others were closing shop.

As a small business striving to make our mark, Onramp has been more than a financial partner; they've become integral to our survival and growth. We couldn’t be more grateful for their personalized approach, their belief in us, and their commitment to our success. Onramp isn’t just a lender; they’re a trusted ally in our journey.

October 1, 2024
Unprompted review
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Reply from Onramp Funds

Wow, thank you so much for taking the time to leave this detailed and thoughtful review! We're grateful and honored to be part of your growth journey.

Rated 5 out of 5 stars

Mike was fantastic!

Mike was fantastic -- kind, fun, helpful, and very proactive and quick to call and be in touch at every step. Really appreciated his personal approach!

January 15, 2025
Unprompted review
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Reply from Onramp Funds

Thank you for taking the time to leave your review, Mickey! So glad you had a great experience working with Mike!

Rated 5 out of 5 stars

Extremely responsive and helpful

Extremely responsive and helpful. Great lending options with favorable rates. Support after initial set-up is excellent.

January 30, 2025
Unprompted review
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Reply from Onramp Funds

Thank you for taking the time to leave this review! We're so glad you had a great experience. Don't hesitate to reach out if there's anything else you need!

Rated 5 out of 5 stars

Working with OnRamp Funds has been a…

Working with OnRamp Funds has been a breeze. We have been able to quickly receive the funding we need when we need it. The team at Onramp is easy to work with and they take a personal interest in the needs of my small business. Molly and Tina have been wonderful.

January 16, 2025
Unprompted review
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Reply from Onramp Funds

Thank you for taking the time to leave a review! We’re so glad to hear you’ve had a great experience with Onramp. We appreciate your trust in us and are grateful to get the chance to support your business!

Rated 5 out of 5 stars

We had a great overall experience and…

We had a great overall experience and received the funds we needed quickly!

January 9, 2025
Unprompted review
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Reply from Onramp Funds

We're so glad to hear it, Abe! Our #1 priority is getting merchants the funding they need quickly. We're so glad we were able to support your business' growth.

Rated 5 out of 5 stars

Ease of getting funds for new…

Ease of getting funds for new businesses that are less than a year old. Looked around for multiple options and was denied everywhere other than onramp!

January 7, 2025
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Reply from Onramp Funds

Thanks for taking the time to leave a review, Darren! We're grateful to be part of your growth journey! 🚀

Rated 5 out of 5 stars

Had a very good experience so far

Had a very good experience so far. Molly was able to help with the on boarding and get us set up very fast. She was very informative and made sure I understood the process. 5 star rating!

January 14, 2025
Unprompted review
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Reply from Onramp Funds

Thank you so much for taking the time to leave a review! We're thrilled to hear you had a great experience working with Molly - we're lucky to have her part of the Onramp team!

Rated 1 out of 5 stars

i borrowed 50 k from this scam company…

I borrowed 50 k from this scam company thru Amazon and they were not to take any payments during the time we were Not paid by Amazon They attempted and took payments when we did not receive any payments from Amazon. I had to file bankrupcy to get away from them with there 30 k collection fee for one email sent this is the biggest scam company in America they would not work with me all they did was attmept to take all of my Amazon Account and Shopify Money with there UCC-1. If I could add a photo it would clearly show your 30k collection fee sent to Amazon see you in Court

STAY AWARE
JODI D

January 7, 2025
Unprompted review
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Reply from Onramp Funds

Thank you for sharing your experience. While we cannot disclose specific details about your account publicly for privacy reasons, we’d like to clarify several points to provide better context.

First, we take customer communication seriously and made multiple attempts to work with you to find a resolution. Unfortunately, after several failed payment attempts and a lack of communication on your end, we were required to follow the terms outlined in your funding agreement.

Second, your reference to a "$30K collections fee for one email" is incorrect. The collections fee you mentioned represents the maximum fee stipulated of 30% (not $30K) in your contract, which is a standard practice to inform borrowers of potential costs. Direct payments would have resulted in significantly lower fees had we been able to reach an alternative arrangement with you.

Lastly, we of course respect and adhere to the bankruptcy process. We believe the broader circumstances behind your bankruptcy filing involved business challenges unrelated to your agreement with us. We were informed of unique operational and financial issues affecting the business, which we were not made aware of during our initial funding. Our goal is always to help customers succeed, and clear communication is key to achieving positive outcomes.

Rated 1 out of 5 stars

Run away like the plague

Stay away from this scam company, they promote “no late fees”, but the moment you don’t receive a disbursement from Amazon they will hit you with %30 extra fee. They stole $6000 extra in “fees” from my Account just for not receiving my disbursement, that was totally out of my hands and I emailed them regarding the issue, but then they hired an attorney anyway to freeze my Amazon account for months despite I was cooperative to help them retrieve their money from my Amazon. Their actions turned my life and income upside down.

December 20, 2024
Unprompted review
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Reply from Onramp Funds

Hello,

Thank you for reaching out and sharing your feedback. At Onramp, we prioritize transparency and fairness in all our lending practices, and we’d like to clarify some aspects of your experience.

Our no-late-fee and no-penalty-fee policies apply unless an account is submitted to an external collections agency after significant periods of non-payment. Unfortunately, after multiple missed payment attempts over several weeks (including your very first payment), your account required third-party garnishment to secure repayment. Fees related to this process are standard industry practices and were communicated in your loan agreement.

Our Servicing, Collections, and Litigation teams made multiple attempts to contact you over the course of six weeks to collaborate on a fair resolution, receiving only one response. We are always willing to work with borrowers experiencing cash flow issues to find mutually beneficial solutions and prevent the need for collections.

We also understand that the timing of Amazon disbursements can impact payment schedules. To support our customers, we offer the option to adjust payment timing to better align with your Amazon payouts with no penalties or fees. Please feel free to reach out if you would like to learn more about this or have additional questions: support@onrampfunds.com.

Rated 1 out of 5 stars

Don't use if you sell on Amazon

OnRamp claims to help by giving you the highest loan possible, but in reality, they don't factor in the huge fees you're already paying to Amazon. When they approve you for a loan, they base it on your gross sales from Amazon, which sounds great at first. But here's the hard truth: They expect you to pay back that loan in just 4-6 weeks, which means you’re on a fast track to return a large chunk of money in a very short time.

The problem is, Amazon takes 40-50% in fees, so that $40k in sales you made looks great on paper, but after Amazon's cut, you're left with about $20k—or even less, depending on your costs. OnRamp doesn’t seem to take that into account, and their repayment schedule doesn’t give you the breathing room you need to manage those fees. Instead of a partner helping you grow, it feels like they’re just speeding up your repayment with no real consideration for the massive slice Amazon is already taking out of your earnings.

At the end of the day, it’s like you're running a business on a treadmill: you're constantly working to make sales, but it's hard to get ahead when everyone’s taking their cut, and OnRamp is just another piece of that puzzle, pushing you to pay back quickly when it’s the hardest time to do so. You might be better off using a credit card or looking for a more flexible loan that actually understands the cost structure of running an Amazon FBA business.

January 4, 2025
Unprompted review
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Reply from Onramp Funds

Thank you for sharing your experience. At Onramp, we value transparency and always strive to provide clear terms and flexible solutions that support the unique needs of eCommerce businesses.

To clarify for other potential customers, we structure our underwriting based on your total revenue, not just the deposits made after platform fees, reserves, and other variables. This allows us to optimize loans and offer better terms than when only considering net deposits, which can be highly variable, especially during periods when platforms like Amazon hold reserves for chargebacks or returns. All payment schedules, forecasted repayment timelines, and expected payments are clearly communicated before acceptance, giving you full visibility into how repayment aligns with your sales performance.

Regarding your specific case, our team is aware of your situation and has been attempting to work with you to resolve the outstanding balance on your loan. We understand the challenges sellers face and are committed to working collaboratively to find a path forward that meets both parties' needs. If you’re open to working with us, we’d be happy to discuss solutions to help you move forward and get back on track. Please email us anytime at support@onrampfunds.com.

We appreciate the opportunity to address your concerns and welcome any borrower to reach out for further clarification or assistance.

Rated 5 out of 5 stars

Great company to work with for your…

Great company to work with for your capital needs! Very happy with Onramp so far! Got me approved quickly and in a super easy way. Recommend for E-Commerce companies who need capital quick.

December 10, 2024
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Reply from Onramp Funds

Thank you for taking the time to leave a review! We're so glad to hear that you had a smooth and quick experience getting approved. It’s our mission to support eCommerce businesses just like yours with easy and efficient access to capital. We’re here whenever you need us!

Rated 5 out of 5 stars

They were very easy to work with and…

They were very easy to work with and quick to fund.

December 9, 2024
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Reply from Onramp Funds

Thank you for taking the time to leave a review, Jonah! We’re so glad to hear that you found the process easy and appreciated the quick funding - that's our top priority. Happy holidays!

Rated 5 out of 5 stars

capital needed to grow your business

Such a friendly, innovative group of people over at Onramp. Fast processing. I like the plan they have in place to be a source of continual capital to grow my business.

December 6, 2024
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Reply from Onramp Funds

Thank you for your kind words, Sarah! Helping businesses like yours thrive is why we do what we do. Don't hesitate to reach out if there's anything else we can help with!

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