Onramp Funds Reviews 

230
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Lies. Lies. Lies. Salespeople misrepresent lending criteria. Once they lend, they lock you into an overpriced loan that is impossible to "re-up" even though you meet sales criteria. Another reviewer p... See more

Company replied

Rated 5 out of 5 stars

Onramp is very easy to work with and move quickly. It helps when you're in a crunch to get your business moving forward. I'll use Onramp again in the future.

Company replied

Rated 5 out of 5 stars

Onramp found a way to fund me when I thought it was impossible. Their systems and methods are the best in the business and I have had experience with many different funders in the past. None comes clo... See more

Company replied

Rated 5 out of 5 stars

Great, responsive team that can offer flexible & competitive funding terms. We’ve used them to help finance inventory POs & be able to expand our growth efforts while working towards a fundraise.... See more

Company replied

Company details

  1. Investment Company

About Onramp Funds

Written by the company

Onramp provides fast, flexible working capital for eCommerce businesses. We know online sellers face constant challenges managing inventory, investing in marketing, and covering seasonal gaps. That’s why we’ve built financing designed for the way you operate.

Unlike traditional lenders, Onramp offers a simple, transparent process with no hidden fees or rigid terms. Connect your store, get approved, and receive funding in less than 24 hours. Repayment is tied to your sales, so you pay us back as you get paid, keeping us fully aligned with your success.

We integrate directly with leading platforms including Shopify, Amazon, Walmart Marketplace, Stripe, TikTok Shop, BigCommerce, WooCommerce, Squarespace, and SHOPLINE. By connecting to the systems you already use, we provide accurate, fair offers based on real business performance - not credit scores.

Our capital is easy to access and built to fuel growth. eCommerce sellers use Onramp funding to launch new products, scale advertising, or stock up ahead of peak demand. Thousands of eCommerce businesses trust us for reliable funding that helps them seize opportunities without slowing down.

Onramp is more than a lender: we’re experts in eCommerce dedicated to helping your business grow with speed, confidence, and flexibility.

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Contact info

4.1

Great

TrustScore 4 out of 5

230 reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(230)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Very annoying cold callers

Very annoying cold callers, very good at wasting your time.

December 12, 2024
Unprompted review
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Reply from Onramp Funds

Hello!

Thank you for sharing your feedback. We’re sorry to hear that you found our outreach frustrating. Our goal is to connect with businesses that could benefit from our services, but we understand that our outreach may not always align with everyone's preferences.

If you haven't shared this information already with the person you were speaking with, please feel free to email us at heretohelp@onrampfunds.com so we can remove you from future contact lists.

Rated 5 out of 5 stars

Relieved, impressed, and ahead from having Onramp in the corner.

Thank you Andrew and team, for the product, for sharing knowledge, and for being accessible for phone support. It is not easy to find such great customer support. You truly stand out.

November 15, 2024
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Reply from Onramp Funds

Thanks so much for taking the time to leave your review, Hana! We're thrilled to be growing alongside you!

Rated 5 out of 5 stars

Great experience so far

Great experience so far! Will report an updated review down the line.

October 22, 2024
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Reply from Onramp Funds

Thanks for taking the time to leave this review, Jentri! We're excited to partner together on your business' growth journey!

Rated 5 out of 5 stars

Great non-dilutive way to grow your ecom business

Great, responsive team that can offer flexible & competitive funding terms. We’ve used them to help finance inventory POs & be able to expand our growth efforts while working towards a fundraise.

Definitely worth it if you can afford to use it with great product margins & have a clear path to use the funds efficiently.

October 18, 2024
Unprompted review
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Reply from Onramp Funds

Thank you for taking the time to leave this review, Tyler! We're thrilled to be part of your growth journey.

Rated 5 out of 5 stars

Would recommend to others

Responsive, straight to the point, works quickly and understands E-commerce

October 8, 2024
Unprompted review
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Reply from Onramp Funds

Thanks for taking the time to leave your review, Ted! We're thrilled to be your trusted partner.

Rated 1 out of 5 stars

Frat-like, Unethical, Loan Sharks

I'll sum up our relationship with them briefly.

Initially we had a deal where they took a percentage of our online store revenue. Later on, we realized we were getting completely ripped off because they calculated much more, including our wholesale. So we pivoted to a fix cost model. Thankfully - we only took a small amount of capital with them.

Nonetheless, we came back to them as we're heading into our busy season. They offered us funds again, and wouldn't you know, it was a complete ripoff. Over 80% APR.

We negotiated and ended up waiting it out because we obviously couldn't accept something so ridiculously high.
After a month and enormous increases in sales volume, we came back for a better offer. They outright rejected us. Complete pettiness. Any chance I get, i'll leave them terrible reviews. This is completely unprofessional. What a bunch of losers.

October 1, 2024
Unprompted review
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Reply from Onramp Funds

Thank you for sharing your feedback. We’re sorry that your experience didn’t meet your expectations. We’d like to clarify a few important points for future customers.

Our financing model uses factor rates, which differ from APR in that they’re designed for short-term funding solutions. Comparing these to an APR-based model may lead to confusion, as our loans are structured differently from traditional, long-term loans. We always aim to be transparent with our customers about this, ensuring they fully understand the terms before proceeding.

Regarding your most recent application, we thoroughly evaluate each request based on several factors, including a business’s financial health, to ensure responsible lending. Our decision to not extend additional funds was based on these criteria rather than any personal reasoning.

We’ve also noticed that you’ve left similar reviews for other lenders. While we recognize that securing the right financing can be challenging, we strive to offer terms that are fair and suited to each business’s specific needs.

We wish you all the best moving forward and appreciate the opportunity to provide this clarity for other potential customers.

Best,
Onramp Funds

Rated 1 out of 5 stars

Sorry but not Sorry, Pick a better company to help

Sorry, its started out ok, nice people, but as time went on, they gave arbitrary new things that were not mentioned at the start to not help us grow and not continue funding. They kept on saying silly things like threshold and blabla nobody cares. So while nice people easily discarded as an UNUSEFUL and would be UNUSEFUL to you too. Find a better company to help

October 4, 2024
Unprompted review
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Reply from Onramp Funds

Hi Jonathan, thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet your expectations. Your concerns about transparency and the evolving requirements are important, and we’ve taken them seriously. While this doesn't change your outcome, we are implementing changes to ensure clearer communication and avoid any confusion in the future, and this wouldn't have been possible without your feedback. If there’s anything else we can assist with, please feel free to reach out at heretohelp@onrampfunds.com. We appreciate your input and your time.

Rated 5 out of 5 stars

Life-Saving Support When I Needed It Most!

After exhausting my savings, maxing out my credit cards, and even taking loans from my 401k to purchase inventory for my business, I decided to explore Onramp. I’m so glad I did!

Onramp was incredibly efficient and provided me with valuable insights into my Amazon sales. They came up with three reasonable offers, which I really appreciated. Molly was exceptional—she guided me through the process using simple, easy-to-understand terms.

Thanks to Onramp, I had money in my account in no time. I had reached out to banks I’ve worked with for years, but they refused to give me a loan because my credit cards were maxed out. Onramp believed in me when others wouldn’t, and I’m forever grateful for the opportunity they gave me.

Highly recommend!

September 23, 2024
Unprompted review
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Reply from Onramp Funds

Thank you for taking the time to leave this review! We're thrilled you chose us to be your trusted funding partner!

Rated 5 out of 5 stars

Extremely well organized and efficient!

Molly was absolutely amazing with helping us set up an account for our company!

September 2, 2024
Unprompted review
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Reply from Onramp Funds

David, thank you for your review! (And we love Molly too!) Thrilled to be able to support you and your growing business.

Rated 5 out of 5 stars

Perfect everything

Perfect everything. Communication, processes and speed.

August 8, 2024
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Reply from Onramp Funds

Hi Debbie, thank you so much for taking the time to leave this review! We're thrilled you chose us to be your trusted funding partner and are excited to support your growth journey!

Rated 5 out of 5 stars

Great onboarding!

Fast, easy, and organized. Pleasure to do business with.

August 7, 2024
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Reply from Onramp Funds

Thank you so much for taking the time to leave this review, Bryon! We're thrilled you chose us to be your trusted funding partner and are excited to support your growth journey!

Rated 1 out of 5 stars

Crazy low funding crazy high rates.

Crazy low funding crazy high rates.

August 1, 2024
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Reply from Onramp Funds

Hello! Thank you for sharing your feedback. We understand the importance of finding the right funding solution for your business. It appears that you may not have taken funding from us, but we're sorry to hear that your experience didn't meet your expectations.

Our goal is to provide competitive rates and tailored solutions that help eCommerce sellers grow their businesses. Our offers are tailored to each merchant's unique business performance and risk assessment.

We'd love the opportunity to discuss your concerns in more detail and see if we can better address your needs. Please feel free to reach out to our team directly at heretohelp@onrampfunds.com if there's anything we can do to further assist you.

Thank you for considering us, and we hope to have the chance to serve you better in the future.

Rated 2 out of 5 stars

Over promise/Under deliver

Good communication, but they were unable to deliver what they said they could. Over promise under delivery situation. Would not recommend based on my experience. I received a loan for 8x what the Onramp offer was with better terms within 48 hours.

July 30, 2024
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Reply from Onramp Funds

Hello!

Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our communication throughout the process. We understand your disappointment with the loan amount offered and apologize that it didn’t meet your expectations.

Our goal is to provide lending solutions that align with each business's unique needs while also adhering to responsible lending practices. In this case, our underwriting team carefully assessed multiple factors, including seasonality and overall risk, to determine the best possible offer within those guidelines.

We appreciate your understanding and would love to work with you again in the future as your business continues to grow. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with: heretohelp@onrampfunds.com

Rated 5 out of 5 stars

Onramp has been a game changer in my…

Onramp has been a game changer in my business. I run an ecommerce wholesale business and onramp has provided me the funds to scale my business to the next level. Andrew is a great representative who is very transparent about what to expect and is extremely helpful. My business would not be where it is today without onramp. Credit cards are alot harder to work with and you can end up paying more interest in the long run. I'm very grateful to have worked with onramp and will continue to do so for the foreseeable future

July 31, 2024
Unprompted review
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Reply from Onramp Funds

Thank you so much for taking the time to leave this review, Rocco! We're so excited to hear about your great experience working with Andrew, and can't wait to continue to support your business as it scales!

Rated 5 out of 5 stars

Great experience

Really personable. Liked the interview to see what you wanted to use the funds for and understand your business. Tailored payback of the loan to a percentage of sales is really helpful in continuing to fund your business.

July 15, 2024
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Reply from Onramp Funds

Thank you for leaving this thoughtful review, Jonathan! We're excited to continue supporting your business and its growth. Cheers!

Rated 5 out of 5 stars

Great experience

What a great experience! They really learned a lot about our business and our goals and worked with us to find the perfect funding fit. It felt like a collaboration and we're looking forward to a great, long-term relationship with Onramp as our business continues to grow.

July 19, 2024
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Reply from Onramp Funds

Hi, Samantha!

Thank you so much for taking the time to leave this review. We understand that funding is just the beginning. Excited to continue to support you and Delight Naturals!

Rated 5 out of 5 stars

A very good experience!

Very good experience, onramp is flexible in structuring the deal according to my cadsflow plans. Ive done multiple rounds with Onramp. Know your numbers and see that your return is greater than the cost ! My representative is Andrew and the service has been great. You get to talk with people that are actually structuring the financing and they are very responsive. Not like many others were you get sone customer service rep that has to talk to 3 other managers to give an answer. Recommended!

July 25, 2024
Unprompted review
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Reply from Onramp Funds

Thank you for taking the time to leave this review, Henrik! We ensure that our sellers can directly communicate with the team, as we believe this leads to the best outcomes. We appreciate your recommendation and look forward to continuing to support your business growth.

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