On The Go Tours Reviews 506

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, particularly the tour guides and drivers, for their exceptional service, extensive knowledge, and friendly demeanor, which significantly enhanced their holidays. Many people highlight the well-planned itineraries and the overall positive user experience, noting that the tours allowed them to explore diverse locations and cultures at a comfortable pace. However, some customers expressed dissatisfaction with the pre-trip communication, mentioning late delivery of trip notes and last-minute itinerary changes. A few people also reported issues with vehicle maintenance during their tours and concerns about being required to pay gratuities in cash at the beginning of the trip.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise guides for their... See more

Holidays

Users describe positive interactions with holidays, often highlighting well-planned trips with exciting... See more

Service

Customers consistently note positive experiences with service, highlighting the efficiency, attentiveness,... See more

Location

Customers had positive experiences with location, appreciating the diverse landscapes, cultural sites, and... See more

User experience

Reviewers mention positive feedback about user experience, often highlighting exceptional guides who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This morrocco tour was absolutely amazing, we covered so many cities and the Atlas Mountains were incredible. The culture the magical feeling of morrocco was awesome. Jamal our tour guide made it all... See more

Company replied

Rated 5 out of 5 stars

Zaid our driver and Aziz our tour guide were both wonderful. One couldn’t wish for more suitable GoTours representation. Along with 11 other fellow travellers in January, one learnt a lot about Morocc... See more

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Rated 5 out of 5 stars

Just back from a fab 7 day camping tour of the big 5 national parks. The tour is well planned, taking in the amazing natural wonders. Got some good hikes in. Some upto about 3 miles, others short... See more

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Rated 5 out of 5 stars

Morocco 8 day imperial city was best tour. High value for money. Accommodations were excellent. Riad in chefchoun was like a 5 star museum with 30ft high cieling moroccan tiles and art work. Break fas... See more

Company replied


Company details

  1. Tour Operator

Written by the company

On The Go Tours are an award-winning provider of unforgettable tours and Tailor-made holidays. From Egypt to Ecuador, India to Iceland, we love helping you see the world your way, unlocking the finest sights and experiences the world has to offer. Whether you’re after culture, adventure, or just want to kick back and relax, our outstanding local guides get you to the heart of your destination and deliver truly authentic experiences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

506 reviews

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Rated 5 out of 5 stars

A Very Vietnam Tour

My family and I had an absolutely incredible experience on the Very Vietnam Tour, and a huge part of that was our guide, Sý. He was truly exceptional. As a Vietnamese local, his depth of knowledge about Vietnam’s history, culture, and lived experiences added so much meaning to the tour. He didn’t just share facts — he told stories in a way that was engaging, thoughtful, and easy to follow, making complex historical moments feel personal and real.
What stood out most was Sý’s passion and respect when explaining Vietnam’s past. You could tell he genuinely cared about educating us and sharing his country’s history with pride and honesty. He welcomed questions, encouraged conversation, and made sure my family and I felt comfortable and included throughout the entire experience.
Because of Sý, this tour gave our family a much deeper appreciation for Vietnam. We would highly recommend the Very Vietnam Tour to anyone visiting — it is informative, meaningful, and truly unforgettable. An outstanding experience from start to finish.

December 28, 2025
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Reply from On The Go Tours

Thank you for sharing such wonderful feedback! We are glad to hear that Sy made your Very Vietnam Tour so meaningful and memorable for your family. It’s fantastic to know his passion and knowledge brought Vietnam’s history and culture to life.

Rated 5 out of 5 stars

Morocco 01/2026 Zaid and Aziz…

Zaid our driver and Aziz our tour guide were both wonderful. One couldn’t wish for more suitable GoTours representation. Along with 11 other fellow travellers in January, one learnt a lot about Moroccan history and culture. Other fellow travellers were on their second GoTours holiday. That says it all! Enjoy your adventures! And thank you again to Aziz and Zaid!

January 25, 2026
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Reply from On The Go Tours

Thank you for your lovely feedback! We are thrilled to hear that Aziz and Zaid helped make your Morocco tour so memorable. We appreciate you choosing On The Go Tours!

Rated 5 out of 5 stars

Our guide Trinh Sy made our tour…

Our guide Trinh Sy made our tour amazing.He was attentive to everyone’s needs, ensuring our group always has the best time, service and experience. He offered extra options and flexed to the groups needs - made our first trip from Hà Nội to Hoi Ann Vietnam a great experience and will definitely use On the Go Tours again!

January 10, 2026
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Reply from On The Go Tours

Thank you for sharing your experience! We are naturally pleased to hear that Trinh Sy made your Hanoi to Hoi An tour so enjoyable. We really appreciate your kind words and can’t wait to welcome you on another On The Go Tour.

Rated 5 out of 5 stars

The Hanoi to Hoi An 8 day On The Go…

The Hanoi to Hoi An 8 day On The Go tour which I have just completed was everything I hoped it would be. Our guide, Sy, was knowledgeable about the history, food and culture of Vietnam and managed our group and all the moving parts of the tour very effectively. The tour was well paced and a good mix of independent time and group time. Sy quickly got to know us all as individuals and went out of his way to cater to our interests too. I would definitely book another On The Go Tour based on this experience.

January 10, 2026
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Reply from On The Go Tours

Thank you for your feedback! We are thrilled to hear you enjoyed your Hanoi to Hoi An tour and that Sy made your experience so memorable. We really appreciate your kind words and look forward to welcoming you on another On The Go Tour!

Rated 4 out of 5 stars

Magical Morocco tour was very special

Our Magical Morocco tour was truly magical thanks to the well planned itinerary, excellent tour guide, Jaouad and driver Zaid. It was a good mix of activities such as visiting historic sites, hiking and camel riding. So much culture and history was shared by the very knowledgeable local guides. Jaouad went above and beyond in ensuring we were well looked after. Morocco is a beautiful country with warm and friendly people. Definitely worth a visit.

December 26, 2025
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Reply from On The Go Tours

Thank you for sharing your experience with us. We are thrilled to hear how much you enjoyed the Magical Morocco tour and the variety of activities included. It’s great to know that Jaouad and Zaid took such good care of you and that the local guides helped bring Morocco’s culture and history to life. We appreciate your recommendation and hope to welcome you on another adventure in the future!

Rated 4 out of 5 stars

“Magical Morocco” is the best way to see Morocco

“Magical Morocco” was an excellently curated tour. We saw and experienced so much and it felt like the “top hits” of Morocco. It was not too hectic and the pace allowed us to enjoy the places. Our tour guide, Jaouad, was an excellent and wonderful companion and guide. He helped us to experience it in a very warm and wonderful way!! Zaid, our driver, was good and careful yet efficient and very pleasant. Both Zaid and Jaouad were warm, friendly and helpful.

December 26, 2025
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Reply from On The Go Tours

Thank you for your lovely feedback. We are pleased to hear that the tour lived up to its name and allowed you to experience so much at a comfortable pace. Jaouad and Zaid will be thrilled to hear your kind words, and we’re glad they helped make the journey such a warm and enjoyable one. Thank you for choosing to travel with On The Go Tours.

Rated 5 out of 5 stars

Jamal is the reason for the 5…

Our guide Jamal is the reason for the 5 stars. He was always caring, helpful, and available throughout the tour of Morocco. He was knowledgeable, fun, and easy to communicate with. We also had a wonderful driver, Mostapha. If I were to evaluate the tour - we saw the entire country in 7 days. It was a ton of driving and looking out the window. it would have been even more fun if we had spent more time in each place of interest. There is so much diversity and intreting places in Morocco! On the Go Tours was helpful and responsive throughout our planning. I would use them again. Good fun, good value, fantastic Tour Guide!

January 6, 2026
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Reply from On The Go Tours

Thank you for sharing your feedback with us. We are pleased to hear how positively Jamal and Mustapha contributed to your experience, and your kind comments will certainly be passed on to them. We also appreciate your thoughts on the pace of the itinerary and are glad to hear you found the tour good value overall.

Rated 5 out of 5 stars

We had a great trip in Vietnam with on…

We had a great trip in Vietnam with on the go tours.we were able to see many historical places and try the beautiful local food everything was well organised and the experience was amazing our local tour guide SY was absolutely amazing and very knowledgeable and helpful.

January 4, 2026
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Reply from On The Go Tours

Thank you for taking the time to share your feedback. We’re so glad to hear that you had a great trip in Vietnam and enjoyed the history, local food, and overall experience. It’s wonderful to know that SY made such a positive impression, and we’ll be sure to pass on your kind comments to him.

Rated 5 out of 5 stars

Excellent Tours coordination and Tours guide

We had a very nice Morocco tour experience from On The Go Tours.
Our tour guide Aziz provided excellent service and coordination. He accommodated all our needs and charges. He managed the schedule very well. He was very prompt on providing overview of each day.
Really appreciate Aziz for his excellent service.
Tour booking coordinator Sara also provided very good service and was very fast on the the booking and changes.
Our Driver Suleman was very nice and his safe and expert driving experience made everything on schedule.

January 1, 2026
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Reply from On The Go Tours

Thank you very much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience in Morocco and that Aziz, Sara, and Suleman all contributed to making your trip run smoothly. Your kind comments will be shared with the team.

Rated 5 out of 5 stars

Christmas in Morocco - definitely a memorable one!

On The Go Tours' Christmas in Morocco trip was wonderful and excellent value. The country was a revelation... all I had hoped for and more. Landscapes that ranged from the alpine High Atlas mountains and the starkly different Anti-Atlas volcanic range to the massive dunes of the Sahara at Erg Chebbi to the labyrithine souk and the frenetic energy of the Jeema el Fnaa square in Marrakesh at the beginning and the end, the trip offered an excellent taste of it all.

Our guide Jamal On The made an excellent trip even better. He was a kind and caring tour leader, taking particular care of his group's capabilities with great care and awareness. He was extremely knowledgeable and always happy to respond to our constant questions, very proud to tell the story of his homeland and help us to understand the things we were seeing. His happy and joyful demeanor raised the spirits every morning, in anticipation of the day ahead and his energy was quite contagious. A real asset to On The Go.

Transport was in a comfortable, well maintained Mercedes Benz 15 seat bus, and our driver Sulaiman (Slim) was kept us safe along a variety of roads throughout the journey. An excellent driver

The accommodation was also very good given the overall cost of the holiday. The only site that disappointed was the desert camp, which could do with a face-lift... the bedding was not adequate, given the cold of the desert in December, and the tents did not feel very secure.

I would definitely recommend Morocco with On The Go, but I would advise that potential visitors do some good research on the standards within the country... if you prefer to travel in the rarefied air of luxury travel, this might not be for you. I loved the locations that we stayed in and felt that it was closer to a more authentic experience as a result.

Loved it... want to go back again and see more!

December 23, 2025
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Reply from On The Go Tours

Thank you for sharing such a thoughtful review! We’re thrilled to hear you loved the variety of landscapes, culture, and experiences Morocco has to offer. It’s wonderful that Jamal and Sulaiman made such a positive impact with their knowledge, care, and professionalism. We also appreciate your honest note about the desert camp — feedback like this helps us improve.

Rated 5 out of 5 stars

Morocco and guide Jamal are travel gems

The trip was one of the best I have taken. Jamal was an epic guide-above and beyond for all of us. No problem was too big or too small for him to quickly resolve with his great sense of humor.
The Morocco people exceeded my expectations and friendly, helpful and kind at every turn. This was our first trip with your company-a trial run. We are sold and will soon book another adventure after resting up from all the air travel delays.

January 7, 2026
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Reply from On The Go Tours

Thank you for your wonderful feedback! We’re so glad to hear that Jamal went above and beyond to make your Morocco tour smooth, fun, and memorable. It’s fantastic that the people and culture of Morocco left such a positive impression, and we can’t wait to welcome you on your next adventure!

Rated 5 out of 5 stars

9 day Morocco tour with Jumal

Jumal was wonderful. He shared his life with us as a Berber, he helped us in innumerable ways by granting our wishes like as genie. He got along with everyone he had to communicate with respect, smiles and assertiveness when required. I was amazed at his friendliness to so many people. He was fun and funny and I got a really good idea of what a Moroccan man, husband, father, employee is like. He even taught us what to say in Arabic. He knows his history and contemporary information. The people of Morocco have really touched my heart. The camel ride was great experience and I finally got to see the sahara dunes. The monkeys in the mountain were really fun. The mosques and the kasbahs were exquisite examples of architecture and so full of history. I was struck by the different geological formations that exist in Morocco. The co-ops that we visited gave me a good example of working together including sharing and teaching. The hotels were good for the price. The meals were good. Thank you.

December 29, 2025
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Reply from On The Go Tours

Thank you for sharing such detailed feedback. We’re glad to hear that Jamal made your Morocco tour so memorable, sharing his knowledge, culture, and warmth while helping you experience the country fully.

Rated 5 out of 5 stars

Great experience

Jamal was the best tour guide you could ask for. A mix of humour and jokes as-well as very knowledgeable. We also got to experience and learn so much interest in history about Morocco. Also go Morocco 🇲🇦 🇲🇦 🇲🇦 !!!!!!!!!!!!!!!!

January 6, 2026
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Reply from On The Go Tours

Thank you for your feedback! We’re thrilled to hear that Jamal’s humour and knowledge made your Morocco tour so enjoyable, and that you loved learning about the country’s history. It’s wonderful to know you had such a memorable experience!

Rated 5 out of 5 stars

Christmas in Morocco …

I have just slotted back into reality after the most wonderful Christmas in Morocco.
Beautiful country, a well organised & interesting itinerary, full of stunning places & local culture.
The whole experience was amazing because of our guide Jamal, kind & knowledgeable, with a great sense of humour & never tired of our many questions.
He made everyone feel included & I’d come back again on a tour he would be guiding.
Special shout out to Suleman our driver too, the dream team 👌

December 23, 2025
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Reply from On The Go Tours

Thank you for sharing your experience! We’re delighted that Jamal and Suleman helped make your Christmas in Morocco so special. It’s fantastic to hear the itinerary and local culture left such a lasting impression.

Rated 5 out of 5 stars

Outstanding experience

I’ve just returned from an exceptional 8‑day tour of Morocco, and I can honestly say it exceeded every expectation. The landscapes were breathtaking, the cultural experiences were rich and authentic, and the itinerary was perfectly balanced — but what truly made the journey unforgettable was our guide, Jamal.

Jamal was outstanding from start to finish. His knowledge of Morocco — its history, traditions, and hidden gems — brought every place to life. He has a wonderful sense of humour, a warm and friendly nature, and a gift for making everyone feel comfortable and included. Whether we needed support, information, or simply a good laugh, Jamal was always there with exactly the right touch.

His professionalism, kindness, and genuine passion for his country turned a great tour into an extraordinary one. I feel incredibly lucky to have experienced Morocco through his guidance.

I would wholeheartedly recommend this tour — and especially Jamal — to anyone looking for a truly special Moroccan adventure.

December 23, 2025
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Reply from On The Go Tours

Thank you for sharing such a heartfelt review. We’re thrilled to hear that Jamal’s knowledge, humour, and care made your Morocco tour truly extraordinary. It’s wonderful to know the landscapes, culture, and itinerary all came together so well, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Diverse and well-led Moroccan experience

The tour featured a good variety of amazing sights and experiences in Morocco. Our tour guide, Jaouad, and driver, Zaid, were excellent, always helpful, positive knowledgeable. The small group size, brilliant local guides and well-planned and organised activities made my trip to Morocco so enjoyable.

December 26, 2025
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Reply from On The Go Tours

Thank you for your lovely feedback. We’re thrilled to hear you enjoyed the variety of sights and experiences in Morocco, and that Jaouad and Zaid helped make the trip so smooth and enjoyable. It’s wonderful to know the small group, local guides, and organised activities made such a positive difference.

Rated 5 out of 5 stars

I had a great trip in Vietnam with On…

I had a great trip in Vietnam with On The Go Tours. I was able to see many beautiful places, especially Ha Long Bay. Everything was well organized, and the experience was unforgettable. Our local tour guide, Hung Do, was fantastic.

November 30, 2025
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Reply from On The Go Tours

Thank you for your kind feedback. We’re so glad you enjoyed your Vietnam trip and the stunning sights, especially Ha Long Bay. It’s wonderful to hear that Hung Do and the team helped make the experience so well organized and memorable.

Rated 5 out of 5 stars

On The Go Morroco

On The Go Morroco. Aziz our tour guide. A fantastic holiday experience. The people the architecture the culture the monkeys! Early December temperatures were comfortable not too hot not too cold.
A tour guide can make or break the holiday- we got very lucky with Aziz. Knowledgeable about anything Morocco and obviously proud of his country. Just a nice person all round.

November 30, 2025
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Reply from On The Go Tours

Thank you for your feedback! We’re delighted to hear you had such a fantastic holiday in Morocco and that Aziz helped make it so memorable. It’s great to know his knowledge, pride in his country, and friendly personality added so much to your experience. - On the Go Tours

Rated 5 out of 5 stars

A Memorable Experience

Our tour group was a wide-ranging experiential visit of Morocco with all the arrangements taken care of and insights of places by knowledgeable guides. It was the Magical Morocco 13 day tour.

The tour was a delightful visit into an unknown land and culture. Highlights included experiencing the hubbub of the medinas, the awe inspiring structures of ancient villages and kasbahs, particularly the overwhelming Chefchaouen overnighting in the desert, seeing craftsmen making their exquisite wares (if you have money, take it. There are incredible things to buy). A personal highlight was staying in traditional riads. The tour includes a number of evenings events, and it it's delightful to see how playful Moroccans are.

Jaouad, our guide, went out of his way to ensure that all our needs were met. Suleman our driver was a "safe pair of hands", particularly on long days in the tour bus, and challenging roads.

The tour was such that I would certainly go back to Morocco.

November 2, 2025
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Reply from On The Go Tours

Thank you for sharing such thoughtful feedback! We’re delighted that the Magical Morocco tour gave you a rich and memorable experience. It’s wonderful to hear that Jaouad and Suleman took such great care of your group throughout the journey. We appreciate your kind words and are so glad Morocco left you wanting to return!

Rated 5 out of 5 stars

Vietnam at Its Best

The tour was fantastic from start to finish.Pretty full on with places to see & visit but excellent organised trip.
Hotels.City’s, Culture. Food was perfect.
Our tour Guide Hung Do was so knowledgeable and focused that we saw everything.. Fantastic guy & a credit to the company

November 19, 2025
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Reply from On The Go Tours

Thank you for the lovely feedback! We're so glad to hear you enjoyed the tour from start to finish and that everything—from the itinerary to the hotels, food, and cultural stops—hit the mark. Hung Do will be thrilled to know his knowledge and dedication made your experience even more special. We appreciate your kind words.

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