I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... See more
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Review summary
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Reviews shaping this summary
I spoke to one of the guys in the ONU store by phone about the sizing of my Aquascutum Harrington style Jacket. He deserves credit and a mention so big up BAZ cos he was really helpful. He even w... See more
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Im suprised companies like this still exists ! Problem with parcel missing handle from a bag and no box, email and a phone call - very polite costumer service ! Very little time to sort out everything... See more
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ONU has the best innovation of designer names & styles, which makes them second to none. Their clothes are incredible & designer names are the best on the market at this moment in time. I will alwa... See more
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Company details
Written by the company
Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.
Contact info
3 Stephenson Street, B2 4BL, Birmingham, United Kingdom
- 0121 277 4922
- info@onudesignerwear.com
- www.onudesignerwear.com
4.5
Excellent
967 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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Reply from ONU Designer Wear
Thanks, John! Glad you’re happy with the polo and speedy delivery. Appreciate the 10/10! 😊
Kind regards,
ONU Designer Wear
Great Service
Ordered and delivered very quickly. Very happy with the service. Called me personally with an issue that was resolved very quickly ordered again from them within a few weeks
August 13, 2025
Reply from ONU Designer Wear
Thanks, Mike! Glad we could get everything sorted quickly for you, and it means a lot that you came back to order again so soon. We always strive to offer a personal service, so it’s great to hear that came through. 😊
Kind regards,
ONU Designer Wear
Good company
Love this site good quality and no fuss shipping is fantastic good overall company
July 31, 2025
Reply from ONU Designer Wear
Thanks, Lloyd! Really glad you’re happy with the quality and smooth shipping. Appreciate the kind words and support! 😊
Kind regards,
ONU Designer Wear
Arrived on time but finishing was…
Arrived on time but finishing was really awful. The buckle of the vekt had rusted . Not great for the price. Had to return it.
August 5, 2025
Reply from ONU Designer Wear
Hi Jane
Thank you for your feedback and I’m really sorry for the delay in getting back to you — I’ve just left you a voice message today to apologise personally. We’re a small family-run business and a couple of us have been away over the school holidays, which unfortunately slowed down our response time by a couple of days.
As soon as the belt is returned to us, we’ll be happy to arrange either a full refund or an exchange — whichever you prefer. I’m sorry again that your experience wasn’t up to the standard we aim for, and I hope we can get this resolved for you quickly.
Kind regards,
Jordan
ONU Designerwear
Excellent from start to finish…
Excellent from start to finish purchased some amiri jeans which I’ve always wanted bit nervous about the purchase being an expensive one but I had nothing. to worry about I can’t recommend ONU enough will definitely be buying from them in the future.
August 6, 2025
Unprompted review
Reply from ONU Designer Wear
Hi Matthew,
Thank you so much for your great feedback. We’re really pleased to hear you’re happy with your Amiri jeans — and glad we could put your mind at ease with such an important purchase.
We truly appreciate your recommendation and look forward to helping you find your next piece in the future.
Kind regards,
Customer Service Team
ONU Designerwear
Reply from ONU Designer Wear
Hi Alan,
Thank you for your review. We’re glad to hear your order arrived quickly and was exactly as described. We really appreciate your support and hope to see you shop with us again soon.
Kind regards,
Customer Service Team
ONU Designerwear
Reply from ONU Designer Wear
Thanks, Christopher! Glad you’re happy with the product and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Reply from ONU Designer Wear
Thanks so much! Glad you were happy with the service and quick delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Reply from ONU Designer Wear
Thanks, Eamonn! Delighted to hear you’re happy with the quality and service. Appreciate the 5 stars! 😊
Kind regards,
ONU Designer Wear
Faultless quality & service
Found two hard to find items at this gem of a store. Placed the order and dispatch was in 24hrs. Delivery and service was faultless, well packaged, authentic items as promised, super high quality, and I wouldn’t hesitate to recommend and buy again.
July 29, 2025
Reply from ONU Designer Wear
Thanks, Dave! So glad you found those hard-to-find pieces with us. Really appreciate your kind words and recommendation—hope to see you back again soon! 😊
Kind regards,
ONU Designer Wear
Management were brilliant in sorting…
Management were brilliant in sorting out an order I had sized wrong dealt with it promptly and professionally
July 23, 2025
Reply from ONU Designer Wear
Thanks, Ian! Glad we could get it sorted quickly for you. Really appreciate the kind words—always here to help! 😊
Kind regards,
ONU Designer Wear
Highly recommended!!!!
Good communication,great selection and even sorted me out with some extra discount.
July 21, 2025
Reply from ONU Designer Wear
Thanks, Gary! Glad you were happy with the selection and service—always happy to help where we can. Appreciate the recommendation! 😊
Kind regards,
ONU Designer Wear
As always top class service..never…
As always top class service..never ordered online before but their communication in answering questions was quick & easy so will no doubt order again...Thanks again..Nik
July 9, 2025
Reply from ONU Designer Wear
Thanks, Nik! Really glad your first online experience with us was a good one. Appreciate the kind words and we’ll be here whenever you’re ready to order again! 😊
Kind regards,
ONU Designer Wear
Excellent service and fast delivery!
July 18, 2025
Reply from ONU Designer Wear
Thanks, Mark! Glad you were happy with the service and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Better than Flannels
Fast deliver, quality packaging, and no postage fees on sensible priced orders.
Better than Flannels!
July 16, 2025
Reply from ONU Designer Wear
Thanks, Michael! Really glad you appreciated the fast delivery, quality packaging, and free postage—always our aim to offer great value. Love the Flannels shout—means a lot! 😊
Kind regards,
ONU Designer Wear
Fantastic all round price delivery and…
Fantastic all round price delivery and 2 great RL polos many thanks
July 17, 2025
Unprompted review
Reply from ONU Designer Wear
Thanks so much Gary! Delighted you’re happy with the price, delivery, and the Ralph Lauren polos. Appreciate your support—hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Reply from ONU Designer Wear
Thanks, Jon! Glad you were happy with the service and pricing. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Great service
Great service, very helpful measuring jackets to get right fit.
Quick delivery.
Good quality/well priced Harrington jacket.
July 9, 2025
Reply from ONU Designer Wear
Thanks, Richard! Glad we could help with the sizing and that you’re happy with the jacket. Appreciate your kind words and hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Reply from ONU Designer Wear
Thanks so much! Glad everything arrived on time and in perfect condition. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Reply from ONU Designer Wear
Thanks, Julian! Glad you’re happy with the product and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
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