I got my new car with the funding from Oodle Car Finance, and I couldn't be happier with the whole experience. They were absolutely brilliant and helped me every step right up until I collected my car... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service, I've been looking for a van for a couple of years and the journey was difficult. This company did not mess about who got me setup in a day and to say what an outstanding company... See more
Clear, concise and open informative communication. I knew exactly what I was going to sign up for (fees, plan etc). Whole process, including all verification checks took less than 2 days - and from th... See more
Absolutely fabulous didn’t waste time. Give you a decision in minutes followed on through absolute great didn’t mess around with a lot of awkward questions did the job just what you need?
Company details
Written by the company
Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.
Oodle Car Finance
Written by the company
- Car buying confidence at every step
- We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.
Contact info
City Tower, New York St, M1 4BT, Manchester, United Kingdom
- 01865 477 826
- www.oodlecarfinance.com
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The service provided helpful easy to deal …
The service provided was quick and easy helped along the line at all stages. Customer care representative was professional and easy to deal with.
June 20, 2026
Made very easy
June 26, 2026
Prompt Service
Prompt, friendly service; and a discussion about the vehicle I am choosing and why.
This is a costly decision and one wants a good experience from the lender, and that is exactly what I received.
June 27, 2026
It was so simple to apply
It was so simple to apply and really quick too. Was delighted when i was told i was approved.
June 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Oodle Car Finance
Hi Nnamdi,
We’re sorry to hear your experience wasn’t the best. We appreciate your feedback and will use it to help improve our service.
If you’d like us to look into anything further, please contact us directly with your details.
Thanks, Chris
Verry quick on approving lone…
Verry quick on approving lone aplacation you handled it all for me thank you now just go and get my new car
June 26, 2026
Reply from Oodle Car Finance
Hi Sudam,
Sorry to hear your experience wasn't great with us. We appreciate your feedback and will use it to help improve our service.
If you’d like us to look into anything further, please contact us directly with your details.
Thanks, Chris
Car 🚗
The way you went about it all , the ease , helpfulness, easy to speak to , know pushiness, felt at ease 😊 great service
June 26, 2026
Am a happy customer,I couldn’t believe…
Am a happy customer,I couldn’t believe my finance was done in a day,thanks for all your support
June 26, 2026
Unprompted review
Pushed me to the limit while dealing with health issues. Pure greed and incompetence.
Do not trust this company. If you are looking for car finance, run the other way. I have never dealt with a more unprofessional, cold, and incompetent bunch of people in my life.
I recently went through an incredibly difficult period dealing with severe health issues. Instead of showing an ounce of empathy or human decency, Oodle did nothing but harass me. They don’t care about you, your circumstances, or your health—all they care about is grabbing their money.
The customer service is an absolute joke. You are forced to sit on hold for ages waiting on long calls, only to speak to people who are completely unprofessional. They consistently give poor excuses, lack basic communication skills, and fail to update proper notes on the system. You will find yourself repeating your story over and over again because no one does their job properly.
To top it all off, their interest rates are a complete rip-off. Even after I did the right thing and paid my account off in full to a ZERO balance, they have penalised me by refusing to properly update my credit file, hiding behind the fact that the account was previously terminated.
They are quick to take your money, but completely useless at managing your account. Save yourself the stress, the endless phone queues, and the damage to your mental health.
Stay far away from Oodle Car Finance!
June 26, 2026
Unprompted review
Reply from Oodle Car Finance
Hi Zubair,
We are truly sorry to hear about your experience, especially while dealing with health issues. We acknowledge your frustration regarding the communication, customer service, and the concerns about your credit file. We are taking your feedback seriously and are reviewing these matters internally to improve our processes.
Chris
Everything was stress free and easy to…
Everything was stress free and easy to handle. Support line was friendly and helpful too.
June 19, 2026
As a customer all the work is done by…
As a customer all the work is done by the broker. So we don't have any help whatsoever or advice from the lender.
June 24, 2026
Unprompted review
They work and strive hard with the…
They work and strive hard with the broker to get the customer a good and affordable deal. They also try to keep Interest payments as low as they can. But as a customer we rely on the broker who deal with the lender. There is never at any time are you pressured into any deal. That's why I have given the ratings I gave.
June 24, 2026
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