Open English Reviews 

8,173
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

The students are lovely, the problem is management. They WILL SHORTCHANGE you when it comes to paying you what they promise and the finance guy Shane, is disgustingly rude!

Rated 5 out of 5 stars

I am currently your student. I’d like to give feedback for sone points. I think you should develeope your lesson contents. For instance by making more natural recordings. Current ones are so robotic.... See more

Company replied

Rated 5 out of 5 stars

The service given por the advisors was completely and very accurate. In this course, its totally great the way where we can learn an improve English pronunciation through different ways and in a non-... See more

Company replied

Rated 5 out of 5 stars

my native language is spanish but i always loved english. thanks to open english im improving a lot with the way i pronounce the words because until now, i had no other way to know if i was doing it... See more

Company replied

Company details

  1. Language Course Provider
  2. English Language School

About Open English

Written by the company

Open English Logo

Open English is the #1 online English learning method in Latin America and the US Hispanic market.

Open English Tablet

Our interactive technology delivers live online classes for adults, children and businesses taught by native-English speakers 24 hours a day, 7 days a week.

+3 Million

Students Served


+10,000

Enterprise clients Served


9/10 People

Recognize Open English brand in Latin America


40%

Of students were recommended Open English by a friend or colleague


Rich, blended, three-pronged online learning experience

Learn with the most innovative and effective method

CEFR Icon

CEFR

Internationally-recognized standard methodology

Live Classes Icon

Live Classes

On-demand live group and private lessons available 24/7

Lessons Icon

Lessons

Proprietary, interactive lessons and videos to increase student fluency

Practice Activities Icon

Practice Activities

Practical interactive exercises with cutting-edge speech recognition perfect pronunciation

Powered by AI Icon

Powered by AI

AI co-pilot to enhance live classes, providing personalized learning alongside real teachers


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(8,173)

1,224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst experiencia i everhad.The…

The worst experiencia i everhad.The plataform it's awfull and doesnt allow You to learn.

June 2, 2026
Unprompted review
Open English logo

Reply from Open English

Hello Luisana, we’re very sorry about the situation you described, and we completely understand your frustration. Please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.

We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.

In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323

Rated 5 out of 5 stars

Siempre están dispuestos a ayudar y me…

Siempre están dispuestos a ayudar y me siento muy conforme con eso.

June 2, 2026
Unprompted review
Open English logo

Reply from Open English

¡Hola Olivier ! Qué alegría nos da leer tu comentario. Para nosotros lo más importante es estar ahí cada vez que lo necesites, asegurándonos de que te sientas acompañado en cada paso de tu aprendizaje. ¡Gracias por confiar en nuestro equipo! 🌟

Rated 5 out of 5 stars

The customer service and teaching It was very good.

The customer service and teaching experience is really very good and positive for the student

June 1, 2026
Unprompted review
Open English logo

Reply from Open English

Thank you for your encouraging feedback, Genesis. We are honored to be part of your English-learning journey and are committed to helping you achieve your language goals.

Rated 5 out of 5 stars

Im happy whit the service is excelent

Im happy whit the service is excenlent and the atention of the workers Is grate too

May 28, 2026
Unprompted review
Open English logo

Reply from Open English

We are so happy to hear that! Thank you for sharing your experience with us. Reading that you love both the service and the attention from our team motivates us to keep giving our 100%. Keep up the great work and enjoy your English journey! 🇬🇧✨

Rated 5 out of 5 stars

Customer service was excellent.

Customer service was excellent.

May 25, 2026
Unprompted review
Open English logo

Reply from Open English

¡Gracias, Olman! Eres uno más de nuestros estudiantes satisfechos con la plataforma.

Sigue dando lo mejor de ti, nosotros seguiremos a tu lado. 💙

Rated 5 out of 5 stars

Excelente servicio

Excelente servicio

May 22, 2026
Unprompted review
Open English logo

Reply from Open English

¡Corto pero directo al corazón! Muchísimas gracias por tu calificación. Nos alegra que estés teniendo una excelente experiencia con nosotros. ¡Que tengas un día genial y feliz aprendizaje! 🌟

Rated 5 out of 5 stars

In Open English there will never be…

In Open English there will never be doubts, because the advisors always attend with great attention and dedication. Thank you

May 20, 2026
Unprompted review
Open English logo

Reply from Open English

We’re so happy to hear this, Arilda! Thank you for being part of the Open English family.

Rated 5 out of 5 stars

Its very easy

Its very easy, and fun to learn whit another persons

May 16, 2026
Unprompted review
Open English logo

Reply from Open English

Hi Rodriguez! Your dedication is inspiring, and we’re honored to be part of your English-learning journey.

Rated 4 out of 5 stars

It’s been great the experience with…

It’s been great the experience with Open English, the classes are so helpful and the best part is that you can take classes each 30 min!

May 18, 2026
Unprompted review
Open English logo

Reply from Open English

Thank you for your beautiful feedback, Juliana! Seeing your progress motivates us to continue giving our best every day.

Rated 5 out of 5 stars

It’s very easy for me.

It’s very easy for me.. I very interested in my progress.. I LOVE IT.. it’s extremely well and very well for me THANKS YOU OPEN ENGLISH

May 17, 2026
Unprompted review
Open English logo

Reply from Open English

Thank you for letting us be part of your journey!

Rated 5 out of 5 stars

Great costumer service and excellent…

Great costumer service and excellent classes

May 16, 2026
Unprompted review
Open English logo

Reply from Open English

Thank you very much for sharing your experience Alejandro. 💙
We are glad to know that, as a student, you have felt well supported by our service and that the classes have been helpful to you.

We remain committed to supporting you so you can continue progressing in your English learning in a clear and consistent way. ✨

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