The students are lovely, the problem is management. They WILL SHORTCHANGE you when it comes to paying you what they promise and the finance guy Shane, is disgustingly rude!
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I am currently your student. I’d like to give feedback for sone points. I think you should develeope your lesson contents. For instance by making more natural recordings. Current ones are so robotic.... See more
Company replied
The service given por the advisors was completely and very accurate. In this course, its totally great the way where we can learn an improve English pronunciation through different ways and in a non-... See more
Company replied
my native language is spanish but i always loved english. thanks to open english im improving a lot with the way i pronounce the words because until now, i had no other way to know if i was doing it... See more
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Company details
About Open English
Written by the company
Open English is the #1 online English learning method in Latin America and the US Hispanic market.
Our interactive technology delivers live online classes for adults, children and businesses taught by native-English speakers 24 hours a day, 7 days a week.
+3 Million
Students Served
+10,000
Enterprise clients Served
9/10 People
Recognize Open English brand in Latin America
40%
Of students were recommended Open English by a friend or colleague
Rich, blended, three-pronged online learning experience
Learn with the most innovative and effective method
CEFR
Internationally-recognized standard methodology
Live Classes
On-demand live group and private lessons available 24/7
Lessons
Proprietary, interactive lessons and videos to increase student fluency
Practice Activities
Practical interactive exercises with cutting-edge speech recognition perfect pronunciation
Powered by AI
AI co-pilot to enhance live classes, providing personalized learning alongside real teachers
Contact info
Miami, United States
- info@openenglish.com
- www.openenglish.com
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very satisfied with the service
I am very satisfied with the service, thank you very much
May 15, 2026
Unprompted review
Reply from Open English
Thank you for sharing this journey with us, Jesé. Your dedication and effort are inspiring!
Reply from Open English
Thank you for taking the time to share your experience with Open English
Reply from Open English
We’re so happy to hear that you had a positive experience, Pedro. Supporting students like you is what inspires us every day!
I Enjoy Live classes
I love how the teacher's native language is English. And I find the live classes enjoyable -cause teachers are so caring- and so I am willing to join in more live classes.
May 12, 2026
Unprompted review
Reply from Open English
Hello İkra! Thank you for your kind feedback. We’re glad you enjoy the live classes and appreciate the care of our teachers. We always look forward to supporting your progress. Best regards!
I tried to contact someone to resolve…
I tried to contact someone to resolve an issue, but I was told that nothing could be done and that I should speak with an advisor instead. When I asked for the advisor’s information, Laura from CR support started sending automated messages and completely ignored my request without offering any real assistance or solution.
May 8, 2026
Unprompted review
Reply from Open English
Hello Nichole, we’re very sorry about the situation you described, and we completely understand your frustration. Please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Reply from Open English
We appreciate your kind words, Elias. It’s great to know your problem was solved successfully.
Good service
First of all , I’ve had a several phone calls over the past few days, customer service team has been quite helpful, the issue you should focus on is making your system more user friendly . In particular I believe that thr auto cancellation of your annual agreement should be handled by your side.
May 5, 2026
Unprompted review
Reply from Open English
Hello Şeyda! We’re so glad to hear you’re satisfied with our team and the quality of our service! We want you to know that we’re always here to support you on your journey to learning English.
I'd like to start my class
April 30, 2026
Unprompted review
Reply from Open English
Hello Severino, please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Excellent value and a very user-friendly platform
From the platform’s design, which is super user-friendly, to the wide variety of exercises and live classes, everything is excellent. In my case, I also have private lessons, and the cost-benefit ratio is outstanding.
May 4, 2026
Unprompted review
Reply from Open English
Thank you for sharing your experience, Luis! We’re here whenever you need us.
Reply from Open English
Hello Feyza! We’re so glad to hear you’re satisfied with the quality of our service! We want you to know that we’re always here to support you on your journey to learning English.
Todo salió muy bien
Todo salió muy bien, la ayuda llegó bastante rápido y se solucionó fácilmente, ¡Muchas gracias!
May 1, 2026
Unprompted review
Reply from Open English
¡Hola, Melanny! 😊
Muchas gracias por compartir tu experiencia con nosotros. Nos alegra un montón saber que todo salió bien y que pudimos ayudarte de forma rápida y sencilla.
Para nosotros es súper importante brindarte ese apoyo cuando lo necesitas. ¡Gracias por confiar en nosotros! 💙
Reply from Open English
¡Hola, Juan! Estamos muy felices de que puedas compartir tu experiencia con nosotros 😊💙 muchas gracias por tu comentario
a perfect place
a perfect place, you can read, learn new thinks and talk with teachers and a perfect place to study
April 27, 2026
Unprompted review
Reply from Open English
Rodolfo, thank you for sharing your experience! We’re always here to help.
Reply from Open English
Thank you so much for your feedback, Juan! 💙
We’re really glad to hear you had a great experience with us. Your support means a lot, and we’ll keep working to make it even better every day.
Reply from Open English
We appreciate your feedback, Danilo! Happy to hear the app and support have been helpful for you.
Staff was really kind.
April 24, 2026
Unprompted review
Reply from Open English
Hi Kevin! We really appreciate your kind words, our team will be happy to hear this.
Excellent learning experience
Excellent learning experience, I highly recommend it!
April 22, 2026
Unprompted review
Reply from Open English
Thanks so much, Rossana! We’re really glad you’re enjoying your learning experience.
I have a good experience with…
I have a good experience with openEnglish
April 22, 2026
Unprompted review
Reply from Open English
Hi Cauê! Thank you for your kind words. It’s great to hear you’re having a good experience with Open English!
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